There are a lot of glitches with this app and it seems every time I report an issue it’s delete and reinstall the app or that’s been reported to the developers. So I know there are a lot of others with the same issues.

1. The app freezing while trying to log ordersDo you understand how awkward and infuriating it is for you to have tell someone who already doesn’t want their photo taken, oh I’m sorry but my app is freezing and it’s “company policy that we take photos of our deliveries”?2. The optimize button makes the app crashWhy put an optimization button on the app if it’s just going to make the app crash?3. Deletion of orders and unclogging ordersIf I take the photo, log it successful and continue then come back to the app and it says it wasn’t logged at all, now I have to try to explain why the customer never was notified, why I didn’t log the order?4. Splitting ordersWhy is it that some orders split into two separate orders? It’s one order number, but two on the app. The computer only shows it as one but the app splits them. Imagine Edible as actually caring what their company looks like to other people and their employees. From having a mandatory app that barely functions 10% of the time to having rating at 1.1 stars (that’s horrible, there have been no efforts in improving either) to attempting to spread the word about your business through Facebook and having 2.3 stars. Edible is seriously lacking in the customer and employee satisfaction area.

It gets the job done and it’s fairly user friendly. I’ve being using it 9 years and haven’t experienced most of the difficulties mentioned in other reviews. My biggest beef is I have to get my tickets in order as soon as I optimize because it randomly will change the delivery order multiple times while I’m getting prepared and if I try to add one late order from pending, it will completely change the delivery route. Very annoying. I optimize all my tickets and then go by my ticket order the rest of the day.

Lags. Crashes. Anytime there are a lot of orders in the queue for holidays. The app will not allow you to log them in properly. The scan feature works here and there constantly have to hit the optimize button. It will not save a route ever. There are days where it functions without issue. The other major flaw is when excepting orders it will reset itself and everything that you plugged in doesn’t move to active. This is a daily occurrence multiple times a day. It’s very frustrating. It is frustrating with the point where I do not enjoy the job.