Brother Mobile Connect

Name: Brother Mobile Connect
Rating: 4.7 (53907 reviews)
Author: Brother Industries, LTD.

Print, scan & manage supplies

Free

54K Ratings
Ages

4+
Years
Category

Utilities
Developer

Brother Industries, LTD.
Language

EN
+ 20 More
Size

57.1
MB

Get ready for a unified experience between your printer and device with Brother Mobile Connect. From the app, you can: - Print from and scan-to your mobile device with ease - Quickly and easily set up an eligible Brother printer with guided steps - Print, copy, and scan from virtually anywhere with Connect Advance* - Access your Printer Dashboard for supplies monitoring, pages printed, and settings - Manage your Refresh EZ Print Subscription for automatic delivery of Brother Genuine Ink & Toner before you run out GET REWARDS WITH A CONNECTED PRINTER - PERSONALIZED SAVINGS on ink & toner - FREE 6-month extended printer limited warranty** - Access to your Printer Dashboard MANAGE INK & TONER Brother Mobile Connect allows you to easily monitor ink and toner levels on up to five devices. Running low? Get the right supplies, when you need it, through the app. Ink and toner level monitoring through the app is available on all cartridge-based inkjet printers and laser printers. GET AMAZING PRINTING PERKS Brother Mobile Connect users receive personalized offers. Enable push notifications to ensure you don't miss out! INK & TONER DELIVERED BEFORE YOU RUN OUT WITH A REFRESH EZ PRINT SUBSCRIPTION*** Activate and manage your Refresh EZ Print Subscription, the smart ink & toner delivery service from Brother, directly through the app. Check if your model supports Brother Mobile Connect on the Brother support website: https://support.brother.com/ If your model is not supported, use the Brother iPrint&Scan app. To help us improve the application, send your feedback to Feedback-mobile-apps-ps-mc@brother.com. Please note that we may not be able to respond to individual emails. *Free Brother Mobile Connect App download, wireless connection and connection of an eligible printer with Brother are required. Compatibility may vary by device, operating system and country. **Limited warranty extension is available for select models and only on products with at least 3 months of original product warranty remaining. Maximum warranty coverage period if three years (including standard and extended). ***Refresh EZ Print Subscription is subject to availability and is not available in all countries.

Ratings & Reviews

4.7

out of 5

54K Ratings

Ok, but could be improved
03/22/2025

Mr#FIXER
I love the Brother laser printer, L2480DW. I tried the manual wifi password and it showed connected but the mobile app would not see it. I next tried the Wps technique using this mobile app. It also connected, but the app again failed to see laser connect. After many Internet searches I discovered that you MUST power off the laser for at least 15 seconds and turn on. (There is no reason that this information is not shown during the process.) The mobile app now saw the laser and connected. I got notices that there was a firmware update available on the LCD. I very carefully followed instructions on the laser LCD and waited as instructed for it to complete. The mobile app now saw the laser. I registered the printer using an iPad. Easy! I tried to add this device on an iPhone on same WiFi. The app would not see it and appeared to want me to enter the WiFi data again as if the printer was never connected. Several days later I opened the app on the iPhone and managed to see the printer and connect. What I did I can’t duplicate as it was not clear.On the top of the LCD display I keep seeing enter a new password. I ignored this for now. I loaded the windows 10 driver from the OEM Brother web site. Too much bloat wear, but the windows 10 system prints fine. Apple AirPrint works perfectly. So does the printing from this app. I can’t comment on the other app features! More later
Ok, but could be improved
03/22/2025

Mr#FIXER

I love the Brother laser printer, L2480DW. I tried the manual wifi password and it showed connected but the mobile app would not see it. I next tried the Wps technique using this mobile app. It also connected, but the app again failed to see laser connect. After many Internet searches I discovered that you MUST power off the laser for at least 15 seconds and turn on. (There is no reason that this information is not shown during the process.) The mobile app now saw the laser and connected. I got notices that there was a firmware update available on the LCD. I very carefully followed instructions on the laser LCD and waited as instructed for it to complete. The mobile app now saw the laser. I registered the printer using an iPad. Easy! I tried to add this device on an iPhone on same WiFi. The app would not see it and appeared to want me to enter the WiFi data again as if the printer was never connected. Several days later I opened the app on the iPhone and managed to see the printer and connect. What I did I can’t duplicate as it was not clear.On the top of the LCD display I keep seeing enter a new password. I ignored this for now. I loaded the windows 10 driver from the OEM Brother web site. Too much bloat wear, but the windows 10 system prints fine. Apple AirPrint works perfectly. So does the printing from this app. I can’t comment on the other app features! More later
Can’t AirPrint Yet
03/11/2024

1wiest
I’m not sure developers ever test their products with regular people. I’ve been trying for two days to get my MFC-J1010DW to work with my IPAD and IPHONE. No joy yet. Some screens have a blank with no guidance on what entry is expected. Thought maybe I needed to authenticate my device. The program will send me an email to authenticate but I can’t use my computer email app to open. Still haven’t found the email. BE VERY CAREFUL CALLING SUPPORT. THERE ARE COMPANIES OUT THERE THAT LOOK LIKE BROTHER BUT THEY CHARGE FOR THE HELP.March 11, 2024I discovered the problem after two days of frustration. My internet connection was running at 5 ghz and the printer needs 2.5 ghz. Changed my internet settings and the printer works perfectly. Fast, crisp printing for very little money.

Developer Response
Thanks for taking the time to review your experience with the Brother Mobile Connect app. We appreciate your feedback. We would like to help. Please contact the Brother USA support team at www.brother-usa.com/support.
Can’t AirPrint Yet
03/11/2024

1wiest

I’m not sure developers ever test their products with regular people. I’ve been trying for two days to get my MFC-J1010DW to work with my IPAD and IPHONE. No joy yet. Some screens have a blank with no guidance on what entry is expected. Thought maybe I needed to authenticate my device. The program will send me an email to authenticate but I can’t use my computer email app to open. Still haven’t found the email. BE VERY CAREFUL CALLING SUPPORT. THERE ARE COMPANIES OUT THERE THAT LOOK LIKE BROTHER BUT THEY CHARGE FOR THE HELP.March 11, 2024I discovered the problem after two days of frustration. My internet connection was running at 5 ghz and the printer needs 2.5 ghz. Changed my internet settings and the printer works perfectly. Fast, crisp printing for very little money.
Developer Response 03/11/2024
Thanks for taking the time to review your experience with the Brother Mobile Connect app. We appreciate your feedback. We would like to help. Please contact the Brother USA support team at www.brother-usa.com/support.
Ended support for older phones
12/21/2025

Dalianguy
Everything worked fine until a forced update that ends support for older devices. There’s no good reason to make working devices suddenly obsolete and prevent installed printing and scanning software from operating as it had before. Aside from that, I love my Brother printer, which is weird to say because every other printer I’ve owned or used has brought angst. This printer works beautifully, conveniently (besides needlessly deprecating my old phone), and reliably. The printer has been an actual joy to use, without all the four-letter words that accompanied every 10th print job with my old Canon printer. The software on PC and mobile works pretty well, but I wish I could still print and scan with my phone and iPad—it’s ridiculous that I now can’t. * I’d like to add that it’s weird that the app on my Windows PC is iPrint&Scan, and there’s an app of the same name for iOS that somehow doesn’t support my printer. The differentiation between this and that app is unclear and confusing, plus maddening that I can no longer use either.
Ended support for older phones
12/21/2025

Dalianguy

Everything worked fine until a forced update that ends support for older devices. There’s no good reason to make working devices suddenly obsolete and prevent installed printing and scanning software from operating as it had before. Aside from that, I love my Brother printer, which is weird to say because every other printer I’ve owned or used has brought angst. This printer works beautifully, conveniently (besides needlessly deprecating my old phone), and reliably. The printer has been an actual joy to use, without all the four-letter words that accompanied every 10th print job with my old Canon printer. The software on PC and mobile works pretty well, but I wish I could still print and scan with my phone and iPad—it’s ridiculous that I now can’t. * I’d like to add that it’s weird that the app on my Windows PC is iPrint&Scan, and there’s an app of the same name for iOS that somehow doesn’t support my printer. The differentiation between this and that app is unclear and confusing, plus maddening that I can no longer use either.
Brothers mobile app Failure
03/28/2024

kjjerome
I love Brothers printers, they are reliable, better than most for ink consumption and fairly fast. The downside is the software on the mobile side. Computer side you can adjust or tweak setting much better.So have you ever wanted to pick 2 or 4 photos that you want wallet sized and have them print on one page? Let’s say you want to print a photo with 5 x 7 size? NOT going to happen with the Brothers Apps. For Gods sake it’s 2024 and they just can’t offer anything other than A4, A5, Full or legal size paper options? Why is that? So I went to the Brothers forum to ask how to print 5 x 7 photos and there were only 10 posts for 2024! I had tech support on the phone and she didn’t have a work around or solution.So buyer be ware if you want to use your iPhone when printing photos from a Brothers printer!
Brothers mobile app Failure
03/28/2024

kjjerome

I love Brothers printers, they are reliable, better than most for ink consumption and fairly fast. The downside is the software on the mobile side. Computer side you can adjust or tweak setting much better.So have you ever wanted to pick 2 or 4 photos that you want wallet sized and have them print on one page? Let’s say you want to print a photo with 5 x 7 size? NOT going to happen with the Brothers Apps. For Gods sake it’s 2024 and they just can’t offer anything other than A4, A5, Full or legal size paper options? Why is that? So I went to the Brothers forum to ask how to print 5 x 7 photos and there were only 10 posts for 2024! I had tech support on the phone and she didn’t have a work around or solution.So buyer be ware if you want to use your iPhone when printing photos from a Brothers printer!