311Direct 4+

Miami-Dade County

Designed for iPad

    • 5.0 • 3 Ratings
    • Free



311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center.

Users can attach a photo of the problem

Submit relevant details

Choose to remain anonymous or provide their contact info for follow-up

Check the status of their submitted reports

Create a profile for fast reporting

Use Ask 311 to contact the call center

What’s New

Version 4.5.0

Various bug fixes and enhancements.

Ratings and Reviews

5.0 out of 5
3 Ratings

3 Ratings

Football1300 ,

Fresh look and lighting quick perfect.

This app is amazing it went from zero to boom amazing I can honestly say the people they have working on this over there are thinking on a new level the look is 100% better and the functionality is 100% better I can say you have definitely satisfied this citizen.

iruletheworld123 ,

Keeping complaints at bay...

I feel like this app was just made to please the public and make us think they actually care. No matter how many times you report an issue, little close to nothing is done in response. There are still dead cat remains around the streets left unattended to for WEEKS. It's much easier to ignore a web complaint then to have an actual human being tell certain county officials how canniving, corrupt, and nonchalant they are when it comes to the people they are supposed to represent and take care of. This app is sad excuse for a solution to a problem that doesn't affect the ones that made the stupid app in the first place.

Namesake00000 ,

Good start, need to add more features

It's doesn't do everything that I expect from an app but its a start and there is a long way to go. Add property info, tax info, option for public meeting alerts, location based alerts for FDOT, MDX, PWD, MPO, etc., trash pickup days , request for bulk pickups, water bills and payment option, permit status, permit inspection request item, traffic citation viewing and payment, service related complaint and complaint status....just make it useful.

App Privacy

The developer, Miami-Dade County, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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