iPhone Screenshots


311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Answer Center.

Users can attach a photo of the problem

Submit relevant details

Choose to remain anonymous or provide their contact info for follow-up

Check the status of their submitted reports

Create a profile for fast reporting

Use Ask311 to contact the call center.

What’s New

Version 3.3.0

Improved 311 Feedback Display

Ratings and Reviews

3.3 out of 5
10 Ratings

10 Ratings

Namesake00000 ,

Good start, need to add more features

It's doesn't do everything that I expect from an app but its a start and there is a long way to go. Add property info, tax info, option for public meeting alerts, location based alerts for FDOT, MDX, PWD, MPO, etc., trash pickup days , request for bulk pickups, water bills and payment option, permit status, permit inspection request item, traffic citation viewing and payment, service related complaint and complaint status....just make it useful.

sepulvev ,

Love the app.

Love the app. Could use more options. But I have to say that last week I reported a huge pot hole on the route I take to drive to work using this app. Day after, I got a confirmation email with a ticket number assigned to my case. To my surprise, less than a week later, the huge por hole was covered.

I can't say thank you enough to Dade County and the many people behind this app and service.

I hope to see many residents of Dade County use this to better out cities and look forward to updates to the app.

Thank you!!!!

Anallerena2921 ,

Easy to use

Easy to use, & yes, the reports you open get addressed by 1 business day & they get sent to the correct department that the report belongs to. Glad this app was made !!


Miami-Dade County
43.1 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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