311Direct

Name: 311Direct
Rating: 2.9 (9 reviews)
Author: Miami-Dade County

Utilities

Free · Designed for iPad. Not verified for macOS.

9 Ratings
Ages

4+
Years
Category

Utilities
Developer

Miami-Dade County
Language

EN
English
Size

53.1
MB

311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center

Ratings & Reviews

2.9

out of 5

9 Ratings

Stuck in a repetitive cycle
12/09/2025

Kay_Whyyyy
The app loops a lot, which prevents you from submitting issues. I generally works, but there are bugs/issues that seem to go unnoticed like the app looping - asking the same questions over and over and submitting.
Stuck in a repetitive cycle
12/09/2025

Kay_Whyyyy

The app loops a lot, which prevents you from submitting issues. I generally works, but there are bugs/issues that seem to go unnoticed like the app looping - asking the same questions over and over and submitting.
Good start, need to add more features
09/22/2010

Namesake00000
It's doesn't do everything that I expect from an app but its a start and there is a long way to go. Add property info, tax info, option for public meeting alerts, location based alerts for FDOT, MDX, PWD, MPO, etc., trash pickup days , request for bulk pickups, water bills and payment option, permit status, permit inspection request item, traffic citation viewing and payment, service related complaint and complaint status....just make it useful.
Good start, need to add more features
09/22/2010

Namesake00000

It's doesn't do everything that I expect from an app but its a start and there is a long way to go. Add property info, tax info, option for public meeting alerts, location based alerts for FDOT, MDX, PWD, MPO, etc., trash pickup days , request for bulk pickups, water bills and payment option, permit status, permit inspection request item, traffic citation viewing and payment, service related complaint and complaint status....just make it useful.
Major security data concerns
Jan 10

Cujo305
I can see all requests submitted, closed, cancelled. If images were uploaded. How did this get approved. I can't even submit a bulky pick up request, it keeps crashing, returns BULKAPPT app no available.
Major security data concerns
Jan 10

Cujo305

I can see all requests submitted, closed, cancelled. If images were uploaded. How did this get approved. I can't even submit a bulky pick up request, it keeps crashing, returns BULKAPPT app no available.
Doesn’t work.
02/21/2024

fkrobinhood2
Spend your time documenting infractions just for a subpar app to constantly give you errors saying to “check your connection and try to send again” nonsense.
Doesn’t work.
02/21/2024

fkrobinhood2

Spend your time documenting infractions just for a subpar app to constantly give you errors saying to “check your connection and try to send again” nonsense.

API upgrade and bug fixes

Version 6.0.2 Feb 18

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Miami-Dade County
Size: 53.1 MB
Category: Utilities
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More