Newly updated with our brand new ActiveBuilding look and feel! Enjoy a beautiful mobile optimized experience that lets you post photos and respond to events and polls on your community wall. If your property supports it, you can also make payments for your rent right from the convenience of your device.

Need to enter a service request and can't get into the office? No problem. Simply click on the Service Requests menu option for supported communities where you can log a service request and even track the history of the maintenance updates.

Get a lot of packages delivered to you? If your building uses ActiveBuilding Concierge you can see when deliveries have arrived in our Packages view. Simply click on the menu option to view important information such as the courier delivering the package, when it was received, and even tracking information.

Can't find your property's phone number of office hours? All of that is located under the general info section of the application with easy 'tap-to-dial' functionality.

Payments and Maintenance Issues are only available for supported communities. Please talk to your community management about adding this for your community if you are unable to perform these functions.

What’s New

Version 4.2.4

Fix for login issues and other minor updates

Ratings and Reviews

4.7 out of 5
12K Ratings

12K Ratings

niece2 ,

Maintence request

I submitted a request yesterday for maintenance through this new app. I was a little reluctant to use the app . Within 15 minutes Eunice was calling me to see how he could help. That’s a lot quicker than when you call and leave a message. The maintenance department in this complex never disappoints me. There team is always quick to solve whatever problems you have Thanks guys for being so helpful. This app is a game changer for me

Dragfire87 ,

Not good

I’ve only been using the app for a couple months to pay rent. The app is in serious need of an update to fix stability and the constant crashing. Pages won’t load properly and it took days for the app or webpage to work in the proper manner. A couple times it said online it was unable to access page and to check the address and retry. That’s just unacceptable. How can companies expect us to use this app to do things when it’s not easy to figure out and has a ton of stability issues. When scrolling through a page, it goes out of the ‘box’ on screen like it wasn’t programmed properly and it was half minded in development. Thoroughly unimpressed. If you have to download it like I did, I am sorry. Just know it’ll be very glitchy. Also, don’t expect your landlord to be able to offer any assistance as mine told me ‘idk’ when asked what I should do with the app not working properly. Just wanted to share my opinion on this app. I hope they can fix all these issues and deliver a proper product. Otherwise they should just use Venmo or cash app instead for mobile rent payment.

Yalondo Orito ,

Great App

It’s really a good app as an concierge, only thing is, they should freelance the scrolls, rather than have it set to a lock feature, so it’ll be more freedom, rather than, me finding myself; click scrolling on the screen to get to a residents unit number that’s all the way at the bottom, when it could be faster service. Also notices; the software itself, gives wrong tracking numbers, to a point where I’m being questioned by my residents about it, which brings confusion. Although it’s a great software, there’s allot of pros and cons to every successful app, out there in the market.


RealPage, Inc.
37.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like