Feel like allara is the first medical provider that has taken my hormonal health seriously in the 31 years I’ve been on this earth. I got diagnosed late via the platform with PCOS even though I have had very clear signs of issues. It’s nice to be in a place that’s eager to help resolve without just the use of medication (although they can prescribe if that’s best for you as well). Process was easy enough. You are given a doctor that will listen to you and a dietician that gives you a protocol and plan. Also love that they don’t push product sales on you if you’re not interested and are cognizant of your budget. Would recommend.

Unfortunately I had a bit so great experience. I really wanted to like Allara’s Dr’s & NP’s, however I was left frustrated and felt blown off once again. I’ve been dealing with hormonal symptoms for some time, my GP totally ignored my plea for help so I came to Allara thinking they’d be helpful since that’s what they claim they actually specialize in. Unfortunately I waited a month to see if my health insurance covered the visits, ALLAR ASSURED ME THEY DID. I did a huge lab work up, then the NP told me I needed to see one of their nutritionists as Allara is a whole body wellness plan. So I booked it, saw the nutritionist, which didn’t show me anything new or helpful- then Allara sends me a text saying I owe them for the visit because my insurance didn’t cover it! Hahahaaaa! You’re kidding me right! After I asked numerous times about coverage and waited a month for a response! Wow! No thank you! Just watch out and make sure your NP doesn’t reel you in under the guise that it’s all part of the same process. This was deceiving and unclear.

I never write reviews but I had high hopes for Allara and continue to be disappointed. First of all, the tech is terrible. I have login issues every time I try to login (sometimes only works on web, sometimes only works on the app…Very frustrating). I was just trying to reschedule an appt so I don’t get charged and couldn’t get into the app but mobile web wouldn’t let me reschedule - there was no option. They also block out times so only appts in the next few weeks are available. This is not ideal if you need to get bloodwork and wait for results. Then I have to continue rescheduling which is annoying given that the tech is bad. In terms of care, it all feels very disjointed and impersonal. They don’t really help you with a holistic solution like they say they will. The patient concierge is worse than one medical. My doctor only answers questions I explicitly ask and recommended a high dose increase which was not good. Overall not sure I’ll continue with Allara.

The NP I saw was dismissive and condescending. All she really asked me questions about was my weight gain, which was 3rd or 4th on my list of concerns, and ignored my main concerns completely. My “30 minute appointment” was 10 min of waiting and then 10 minutes of an actual appointment and then done. The bloodwork she ordered was very generic and not very helpful. She got several of my medical details wrong from my paperwork which I had to correct her on and then recommended I take a supplement that I’ve been on for several months and had reported on my intake. I wish I could comment on the dietician but scheduling has been a nightmare. There were 4 dates available over a 3 month period and 3/4 were on a day of the week that conflicts badly with my work schedule. When you message them for scheduling help, you get a different person responding every time and they apparently don’t read the earlier messages so after a week I still have not successfully scheduled and finally just gave up. To top it all off, the app is glitchy and terrible. It freezes and logs me out all of the time. Overall I’m out almost $600 dollars between my subscription and my deductible for my bloodwork and I’ve gotten pretty much absolutely nothing out of it besides a whole lot of frustration.