The BCycle app lets you use bike share for transportation, play, fitness, and more by allowing you to explore your community or new city in a way that is fun and convenient with useful information right at your fingertips.
- Checkout bikes
- Locate bike & stations
- Get directions
- Purchase memberships
- Track your trips
- And more!
To view all cities, visit bcycle.com/cities
Have a question about BCycle? Visit bcycle.com/help
This version features a new walkthrough and updated map zoom level to show nearby bike/dock availability that is most relevant to you. Updated menu options make system information and support easier to find. Among other improvements, this version also includes minor bug fixes. Check out a bike and get riding today!
Ratings and Reviews
On two occasions I would take bike out “successfully” and it would read ERROR in RED. Yesterday… it did that again and I tried re doing it.. and after 3 FAILED attempts of the bike getting unlocked but showing as “failed attempt”, I tried being correct and putting it back in so it is on record of what bike I took out… it told me I was over my limit!!! Then, my friend tried paying for me EVEN THOUGH I HAVE A MEMBERSHIP. And guess what? It took her money, but didn’t let me take a bike out so she needs her money back for sure. This app needs an update and I don’t need a limit for something I paid for as a member, especially when it’s the app’s fault. Please fix. I DIDN’T even get to ride! I couldn’t even call customer service because it was 6 pm. And then I’ve sent emails. Hopefully this gets resolved… but I’m frustrated as I did not get my workout in. AND it took my friends money. I gave this 5 stars but I’m taking it down to 3 as it is taking money and not providing the service I paid for.
Firstly, I really want to love this company, the concept is great! Unfortunately the app works about 60% of the time, most of the time it is incorrect; either with showing bikes available or showing parking available, both incorrect. Most of the time when I go to rent a bike, I look on the app to see how many bikes are available at the docks near me, I walk to a dock thinking that I will be able to get a bike, only to get there and find that either- there are less bikes than the app stated, or there are bikes under maintenance, the app will literally only update once I reach the dock. I try again…..hoping the same thing won’t happen, it often does OR someone else beats me to the dock in the 5-7 min it takes to walk to the next closest dock. It usually takes 20-30 min to actually find a bike to rent. They need a way to offer a reservation for at least a 10 min window. It is also very annoying when I look on the app to see where I can park my bike to return it and I get there and find that the dock has no space. Not ideal, very frustrating. I really want to give this company a chance as I love the concept, but I have had a monthly pass for 2 months now and the above issues have come up time & time again. I have contacted Customer Service (today at 7:38pm) and they don’t seem to care in the slightest. If things don’t change in the next 30 days I will definitely be cancelling my membership, it is not worth the frustration. I’d rather give my $$ to Uber or Lyft.
Each city is separate entity
I travel quite a bit for work. I really enjoy exploring a city by bike. This app isn’t great for going from city to city. Even though they all use this app and they will tell you how many cities they are in, each city is a separate entity. Each requires a separate log in and pass purchase. And the app doesn’t make it easy to do that. When I called the customer service to find out how to log in for the city I am currently visiting, they couldn’t tell me how to do it. To be clear, I don’t expect to be able to buy a pass in city A then use it in city B. But they need to make it easier to purchase a pass in each city without going through all of the steps to set up an account in each city. Once I set up an account with BCycle, I should just be able to purchase a pass in any city they serve in one or two clicks.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- B-cycle, LLC
- 146.3 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © B-cycle 2023