The City Tele-Coin app for iOS, now with video calling and messaging! Easily visit and write to your incarcerated friends and family members without having to leave home or mail a letter.

If you have a friend or loved one housed in a facility that uses City Tele-Coin's video kiosks, you can use our services to:

- start, schedule, and receive video calls*
- send and receive messages*
- send and receive pictures*
- view all account history

It's easier than ever before. Download today!

*DISCLAIMER: Correctional facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. Please keep this in mind when visiting and messaging with our services!

What’s New

Version 3.1.6

Bug Fixes for viewing pictures

Ratings and Reviews

2.1 out of 5
484 Ratings

484 Ratings

YoMathMama01 ,

Good app but prices are bull

I like this app because I get to video chat with my friend, but the prices are insane. Let’s say I only want to put 50¢ in to send a message to a friend... I can’t. I have to put a minimum of $8 in at least because a full call is $4 and fees take almost half of the money if not more. I don’t want to call! I want to send a message! What even is a full call? 1 minute? 5 minutes? 30? As long as I want??? PLUS we have to put money into the inmate’s account too, so family members end up paying double! This is ridiculous! Why are you charging the innocent people? I’d rather go back to only being able to call and email because at least then I can contact him without having to pay insane amounts of money...

kasuyoi ,

Notification sound and glitches !!

The app never fails to glitch !! When I open the video call for incoming calls the video always shuts off and I have to restart … the video quality is poor most times and also the video of the inmate will at times disappear to the top of the screen or disappear in all !! It’s a good app tho … I also don’t like the fact we can’t set a notification sound for the app that option should be available… you’ll have to constantly check it on your own in order to see the messages but the video call does make a notification sound!!

curlycutie1996 ,


If I could give this app zero stars I would. To actually be able to video chat properly you need to be in front of a laptop or computer. I don’t even know why they made a app for phones or tablets because it doesn’t work. When I click to video call my husband the app often crashes, it also will make his picture extremely small on video call in the middle of the call my husbands screen will start shrinking, it doesn’t connect well, it often looses connection even if you’re in the best WiFi the worlds has to offer city telecom will disconnect you. The absolute worse. My husband has 55 days left of the his expensive garbage. The jail should’ve got securus. The web developers who made this app were clearly beginners

App Privacy

The developer, City Tele-Coin, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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