Clear-Com Agent-IC 4+

Clear-Com Research inc.

Designed for iPad

    • 2.7 • 13 Ratings
    • Free

Description

Clear-Com’s Agent-IC mobile app is designed for use with Clear-Com’s intercom systems such as the Eclipse HX Matrix Intercom, Encore Analog Partyline Intercom, and HelixNet Digital Network Partyline System. The virtual intercom control panel operates on all iPhone and iPads and connects from anywhere in the world over 3G, 4G and Wi-Fi/IP networks.

Agent-IC delivers the same user experience as traditional intercom key panels. Even on the mobile device, the app is fully featured with Point-to-Point calling, Point-to-Multipoint group calling, Partyline, IFB communications with logic triggering, PTT (Push-to-talk), local cross-point audio level control, and notifications. All communication is encrypted to AES.

AGENT-IC HOSTED BY ECLIPSE HX

Agent-IC needs the Eclipse HX matrix intercom with virtual panel licenses enabled for operation. Accessing the app requires proper authorization and system pre-configuration from the organization’s system administrator using EHX. Once authentication is complete, authorized users can connect to their host Eclipse HX on iPhone or iPad as long as they are connected over any 3G, 4G and Wi-Fi/IP network.

Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within EHX and authentication will begin. A unique and secure connection will be established between the device and the host Eclipse HX intercom system. Once verified, the user is ready to communicate with any traditional, IP and Agent-IC users on the host Eclipse HX network.

AGENT-IC HOSTED BY LQ IP INTERFACES
Alternatively, Agent-IC can directly connect to LQ IP interface devices in order to link to any one of Clear-Com’s partyline systems. By doing so, Partyline users can speak directly to a remote contributor user on Agent-IC.

Accessing the app requires proper authorization and system pre-configuration via the LQ Core Configuration Manager (CCM). Once authentication is complete, authorized users can connect to their host Partyline system on an iPhone or iPad as long as they are connected over any 3G, 4G and Wi-Fi/IP network.

Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within CCM and authentication will begin. A unique and secure connection will be established between the device and the host Partyline intercom system. Once verified, the user is ready to communicate with any traditional intercom user on the Clear-Com network.

What’s New

Version 2.13

- Password strengthened from 10 characters to 32 characters
- Ability to logout remotely a virtual client from the matrix
- Addition of “Useful Links” menu which gives access to Terms of Service, Privacy Statement and Knowledge Center
- Collection of EHX version for analytics
- Major bug fix

* Block screen mirroring for right to left languages (e.g: Hebrew) (iOS)

Ratings and Reviews

2.7 out of 5
13 Ratings

13 Ratings

CuttinChops ,

Feature request

Love it! Would love it more to have an option to/or disable all sources selected to listen upon login. This can scare the **** out of you when everything comes blasting out of your speakers or headphones! An option in settings would be AWESOME! Disconnect/loss of service recovery would also be great. Lots of others I talk to in the industry complain of these as well. Thanks!

W_T_ ,

Good with Limitations

It’s an excellent intercom app, but CC limits the number of items you can display on the iPad to 15. The programming software allows programming of 23 items, and these will all display on an iPhone, with scrolling. The iPad would be a great interface if you could use them. Why limit the function??

angrytomato21 ,

would be great, but

i love this app but there’s no ability to turn off hearing myself through my iphone speaker while i’m talking. 90% of the time i don’t use headphones and utilize it like a radio. please add functionality to turn off hearing myself through my on speaker as i’m talking as it’s so frustrating and makes my words come out all jumbled because it throws me off

App Privacy

The developer, Clear-Com Research inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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