Meet CLEAR, an identity company that powers safer, easier entry through airport security and arenas across the country. With identity verification technology that confirms you are you, CLEAR unlocks a world of joyful experiences by removing friction from your everyday life.
Think of this app as CLEAR in your pocket: Take control of airport travel and get to your gate on time—every time—with Home-to-Gate. Easily find CLEAR locations to skip long lines and get into your favorite games and events faster. Plus, build your verified CLEAR identity, which keeps your personal records, like immunizations and other data from the Apple Health App, in one secure place.
No matter the journey or the destination, CLEAR keeps you moving.
Your Privacy is Our Priority:
Using CLEAR is completely opt-in: we keep your data secure and protect your privacy. Transparency and security are at the center of everything we do—that means keeping you in control of your own personal information. You will know when CLEAR is asking for your information, what information we’re asking for, and how it will be used.
Have a question or feedback about the CLEAR app? Send us a note at CSLeadership@clearme.com.
Follow @CLEAR on Twitter and Instagram for exciting updates, news, and more.
No matter the journey or the destination, CLEAR keeps you moving. We’re always working to improve your experience with updates to the app. This release includes general bug fixes and improvements. This release includes general bug fixes and improvements, as well as updates to the push notification opt-in flow to provide more context around why notifications are valuable for app users.
Ratings and Reviews
Saves me a lot of time and keeps things clean
I don’t fly very frequently, but when I do, I love using Clear. Recently got it for my wife as well and it’s just $50 to add a family member. We are always a bit late on getting to the airport, maybe not even late, but we like to be confident we make the gate on time. It really saved me a good chunk of rebooking money as we were late to the gate originally and the security lane was just out of control due to limited number of workers at the domestic erminal at SFO. I quickly added my wife to my Clear account (4 min) and we made it to the gate in 3 more minutes using Clear. That day we saved at least $300 on rebooking fees and it gave us a peace of mind.
I like the mobile app and now I know when to leave home if I’m using Clear. They have a home to gate ETA feature, really helpful in planning on when to drive to the airport.
I won’t lie, that sense of a VIP status going through Clear, makes me feel good and important on top of saved time. Plus all the agents are super nice.
Would be nice if it worked/ Multiple attempts to set up have failed
Update: I have again attempted to set up an account with the new updates, but still have no success. Extremely frustrating that even the newest update has not fixed whatever issues the app has been having. I’ve spoken with others that are upset with the set up as well, they too have tried multiple times to set up an account, but to no success either. It has to do with the picture of the face portion. After my initial review I received an email to “Please, please, please” contact them. I contacted them but have heard nothing back. Really upsetting. I might just be selling my single game tickets to the highest bidder and tailgating during games. Unfortunate. Also, the amount of tracking the app does is absolutely horrendous. Why does it need to know all of that info for me to watch a game…from a third party that I didn’t pay for the PSL/tickets? Do better Clear. Original post: I am PSL season ticket holder to the Raiders. We have to use this system to verify you have the vaccine. Problem is, registration doesn’t work because it won’t capture a your face to verify it against a passport or ID photo. Too bad. Now I have to go through a separate line and verify my hard copy vaccine paper. Terrible system. Which there was not a monopoly on one system, and they would allow for multiple ones. Maybe another one would actually work. If I could rate zero I would.
Developer Response ,
Hi there! I'm sorry to hear you're having some trouble enrolling in Health Pass in preparation for the Raiders' season. Would you please be able to please reach out to our team to take a look? Please send an email to email@example.com
App doesn’t work, horrible customer service
A concert I recently attended required proof of covid vaccination status. Attendees could bring their actual cards or could use the Clear digital vaccine card. I downloaded the app on 10/4, 8 days before the concert and tried to create my digital vaccine card. It didn’t work at all. The process failed after all my information was entered. I contacted customer service via text (the only option they give you) and didn’t hear back for an entire day. When I finally got the return text on 10/5 I was at work and couldn’t answer right then. I was told to delete and reinstall the app, which I did, to no avail. I contacted them again but could not get through to someone until 10/16, THIRTEEN days after my initial inquiry. In the mean time. I would get texts asking for my name, email and birthdate, which I provided, but then I was asked for this information again and again. I also had to keep explaining what the problem was, but they kept ghosting me. The customer service was AWFUL. Like literally the worst I have ever experienced! When I finally did get through to someone, just today on 10/16, I tried all the things asked if me and the answer was just “huh, it doesn’t work”. So this app doesn’t work at all and the customer service is abysmal.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Alclear, LLC
- 178.6 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Age Rating
- © 2023 Secure Identity, LLC
Get all of your passes, tickets, cards, and more in one place.