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Description

With CLEAR, all you need is you to open up a world of frictionless experiences. Move more quickly, safely and easily through airports, stadiums, offices, and beyond. Enroll in minutes, use across CLEAR’s nationwide network!

Health Pass — A safer way to get back to what you love

Health Pass is a safe and easy way to enter offices, stadiums, concerts, and more.

Your digital vaccine card — Never be without it!

CLEAR makes it safe and easy to create a digital vaccine card that you can carry and use wherever you choose. It's secure, voluntary, and takes just minutes.

CLEAR is now partnered with Walmart so if you’ve received your vaccination from any Walmart location nationwide you’ll be able to easily create a digital vaccine card using the CLEAR app. Once you create your digital vaccine card, it automatically syncs with CLEAR’s Health Pass feature so you can enter venues nationwide. iOS 15 users will also be able to add HealthKit Verified Health Records to create their digital vaccine card.


CLEAR Plus — Travel made easier

Use CLEAR Plus to move seamlessly through 38 airports nationwide. Our secure identity platform enables you to use just your eyes to breeze through airport security so you can spend less time at the airport and more time where it matters.

Plus, use exciting app features like Home to Gate to know exactly when to leave for the airport.

Sports, Music, Offices, and beyond — Touchless, faster access

Ready to see your favorite teams compete again? Or see your favorite bands perform live? Use the CLEAR app for touchless entry to venues across the country.

The CLEAR app makes you unstoppable. Download today and enroll in CLEAR with a government-issued ID.

Follow @CLEAR on Twitter and Instagram for exciting updates, news, and more.

Please note that the CLEAR service is currently available only in the United States

What’s New

Version 1.36.0

In this release, we've improved the experience when retrieving your Health Pass under poor connectivity.

Ratings and Reviews

4.7 out of 5
274.5K Ratings

274.5K Ratings

AlexReferee ,

Saves me a lot of time and keeps things clean

I don’t fly very frequently, but when I do, I love using Clear. Recently got it for my wife as well and it’s just $50 to add a family member. We are always a bit late on getting to the airport, maybe not even late, but we like to be confident we make the gate on time. It really saved me a good chunk of rebooking money as we were late to the gate originally and the security lane was just out of control due to limited number of workers at the domestic erminal at SFO. I quickly added my wife to my Clear account (4 min) and we made it to the gate in 3 more minutes using Clear. That day we saved at least $300 on rebooking fees and it gave us a peace of mind.
I like the mobile app and now I know when to leave home if I’m using Clear. They have a home to gate ETA feature, really helpful in planning on when to drive to the airport.

I won’t lie, that sense of a VIP status going through Clear, makes me feel good and important on top of saved time. Plus all the agents are super nice.

DSDFM88 ,

Would be nice if it worked/ Multiple attempts to set up have failed

Update: I have again attempted to set up an account with the new updates, but still have no success. Extremely frustrating that even the newest update has not fixed whatever issues the app has been having. I’ve spoken with others that are upset with the set up as well, they too have tried multiple times to set up an account, but to no success either. It has to do with the picture of the face portion. After my initial review I received an email to “Please, please, please” contact them. I contacted them but have heard nothing back. Really upsetting. I might just be selling my single game tickets to the highest bidder and tailgating during games. Unfortunate. Also, the amount of tracking the app does is absolutely horrendous. Why does it need to know all of that info for me to watch a game…from a third party that I didn’t pay for the PSL/tickets? Do better Clear. Original post: I am PSL season ticket holder to the Raiders. We have to use this system to verify you have the vaccine. Problem is, registration doesn’t work because it won’t capture a your face to verify it against a passport or ID photo. Too bad. Now I have to go through a separate line and verify my hard copy vaccine paper. Terrible system. Which there was not a monopoly on one system, and they would allow for multiple ones. Maybe another one would actually work. If I could rate zero I would.

Developer Response ,

Hi there! I'm sorry to hear you're having some trouble enrolling in Health Pass in preparation for the Raiders' season. Would you please be able to please reach out to our team to take a look? Please send an email to memberservices@clearme.com

Barbarian Queen ,

App doesn’t work, horrible customer service

A concert I recently attended required proof of covid vaccination status. Attendees could bring their actual cards or could use the Clear digital vaccine card. I downloaded the app on 10/4, 8 days before the concert and tried to create my digital vaccine card. It didn’t work at all. The process failed after all my information was entered. I contacted customer service via text (the only option they give you) and didn’t hear back for an entire day. When I finally got the return text on 10/5 I was at work and couldn’t answer right then. I was told to delete and reinstall the app, which I did, to no avail. I contacted them again but could not get through to someone until 10/16, THIRTEEN days after my initial inquiry. In the mean time. I would get texts asking for my name, email and birthdate, which I provided, but then I was asked for this information again and again. I also had to keep explaining what the problem was, but they kept ghosting me. The customer service was AWFUL. Like literally the worst I have ever experienced! When I finally did get through to someone, just today on 10/16, I tried all the things asked if me and the answer was just “huh, it doesn’t work”. So this app doesn’t work at all and the customer service is abysmal.

App Privacy

The developer, Alclear, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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