Dexcom G6 4+

Continuous Glucose Monitoring

Dexcom

    • Free

Description

Dexcom G6 provides real-time glucose readings for people with diabetes every five minutes.

Only use this app if you have the Dexcom G6 or G6 Pro CGM Systems.


Always know your glucose number and where it’s heading with the Dexcom G6 and G6 Pro Continuous Glucose Monitoring (CGM) Systems –indicated for diabetes treatment decisions with zero fingersticks and no calibration.* Before you start making treatment decisions with your G6 or G6 Pro, work with your healthcare provider to learn how.


*Fingersticks required for diabetes management decisions if symptoms do not match readings.


Always know your glucose number with just a quick glance at your compatible smartphone or smartwatch. For a list of compatible devices visit www.dexcom.com/compatibility. Dexcom G6 and G6 Pro provide real-time glucose readings for patients with type 1 or type 2 diabetes every five minutes. Dexcom G6 and G6 Pro are indicated for children, age 2 years and older.


The Dexcom G6 and G6 Pro Systems provide personalized trend alerts on your smart device and let you see when your glucose levels are going too low, or too high, so you can better manage your diabetes. The Alert Schedule** feature lets you schedule and customize a second set of alerts. Custom alert sounds are available, including a Vibrate-Only option on the phone for glucose alerts. The only exception is the Urgent Low Alarm, which you can’t turn off.



The Always Sound** setting, which is on by default, allows you to receive certain Dexcom CGM Alerts even if your phone sound is off, set to vibrate, or in Do Not Disturb mode. This allows you to silence calls or texts but still receive audible CGM Alarm and Alerts, including the Urgent Low Alarm, Low and High Glucose alerts, Urgent Low Soon Alert**, and Rise and Fall Rate alerts**. A Home screen icon shows you if your Alerts will sound or not. For safety, the Urgent Low Alarm and three alerts can’t be silenced: Transmitter Failed, Sensor Failed, and App Stopped.


Other features:


• Share** your glucose data with up to ten followers in real time. Followers can monitor your glucose data and trends in real time on their compatible smart device with the Dexcom Follow** app. Share and Follow functions require an internet connection
• Health app access so you can share retrospective glucose data with third party apps
• Today View widget allows you to view your glucose data on the lock screen of your smart device
• Add a shortcut to Siri to run by asking Siri to read your current glucose value, using a custom phrase



**Not available on Dexcom G6 Pro CGM System


Apple Watch


View your glucose information, trend graph, and alerts and alarm right from your wrist with the Dexcom G6 Apple Watch app. Watches require compatible smart device to use app.


Customer Reviews


This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646 or www.dexcom.com/tech-support.


Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.


Dexcom is a registered trademark in the US.

What’s New

Version 1.11.0

• Bug fixes and performance enhancement

Ratings and Reviews

3.1 out of 5
7.6K Ratings

7.6K Ratings

soukssssss ,

Pros and cons

This app is a game changer and I understand that however there are a few things (this may just be on my end but still.) I am getting signed out and having app errors at least twice a month if not more (more often then not more), which means I have to delete the app redownload the app, and do all of the onboarding sign on things. Really tedious and super annoying, but this happens very often. Another thing I also seem to be having issues with it the connection through me devices. Sometimes it will be working really well, and then all of the sudden I won’t get readings for my numbers for hours or even days. Which is really upsetting, especially if this happens when I’m out and I don’t have access to my meter. Another issues is receiving notifications, and I’ve gone in and checked, and redone them several times now to try and get them to do what I set them to be. I’m not sure about you guys but when I’m low i get to be especially Cranky, and hearing the beep every 5 minutes absolutely ticks me off. The beeping I understand is necessary however if I’ve taken action I don’t see the need for it to go off every five minutes. This being said I’m not sure why my notifications setting aren’t being activated, or used. A lot of the other issues I’ve had in the past aren’t really problems anymore besides the connection issues. This app overall has helped me a lot, and it’s been very good to keep and constant track of my blood glucose lvls.

Developer Response ,

Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support. Thank you.

Ciscog ,

Good but could be better

Love what this app does for me. A few suggestions that most people have listed. Night mode - The white background when I check my sugar in the middle of the night, brutal. Complications on the Apple Watch should have versions for small and large complications. As they are now, with my aging eyes, I can barely see them. More health app integration - My doctor doesn’t have access to my health data but does have access to my Dexcom data. The Dexcom/Clarity app should be able to read more health data like exercise for example so they can see how exercise effects my blood sugar. It should be automatic by accessing the health app date, I shouldn’t have to manually input exercise. When I do input exercise, it defaults to start time when I enter and only calculates in minutes. So I have to do math to figure it out. Alerts - My high blood sugar alert is set to alert me every 15 minutes but seems to go off every 5 minutes. Please fix. Fix these and I will give 5 stars. Thanks.

Edited for another request: Please add support for a Lock Screen widget. Not the screen where I swipe right from the Lock Screen but on the actual Lock Screen. My request above for a bigger watch face complication aside, legibility on my phone would be much better and I wouldn’t even have to unlock my phone. I don’t care if someone knows my blood sugar reading, so privacy is not an issue. Please consider. Thanks.

Developer Response ,

Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support

xmasmoneky ,

Works great + great support. Needs updated watch complications.

Downloaded the app after getting an Apple Watch - love it. Haven’t had any issues with signal loss myself (iPhone X, almost always near me). I am using the watch complication with the older Apple Watxh face (Modular), but like everyone else here would love to see an update supporting some of the newer Apple Watch faces (e.g. Infograph Modular). Sometimes the numbers don’t update on my complication (I see “- - -“) but this is an Apple Watch issue, not Dexcom. Tapping it opens the Dexcom app and fixes the issue. Keep the Dexcom Apple Watch app running in the dock, and keep the Dexcom app on the phone running in the background to minimize this from happening.

But the most impressive for me was Dexcom support. I contacted the email address Dexcom keeps posting in replies to other reviews, and got a personal call back on my phone from a knowledgeable tech support rep. I thought my Dexcom app was ignoring my high alert repeat settings - but turns out dismissing high alerts on the watch is not the same as dismissing them in the Dexcom iPhone app. I now dismiss alerts in the Dexcom phone app and my alert repeat settings are honored. Again - was an Apple issue, not a Dexcom app issue.

Thanks Dexcom for innovating! While the app can always be improved - you all push the boundaries more than other CGMS providers when it comes to innovating within the constraints of the FDA approval process.

Developer Response ,

Thank you, xmasmoneky. We appreciate your review. If you'd like a member of our Team to reach out, please send your contact information along with your app store username and review to appsupport@dexcom.com, and we will be in touch directly. Thank you!

App Privacy

The developer, Dexcom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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