Dexcom G6 provides real-time glucose readings for people with diabetes every five minutes.
Only use this app if you have the Dexcom G6 or G6 Pro CGM Systems.
Always know your glucose number and where it’s heading with the Dexcom G6 and G6 Pro Continuous Glucose Monitoring (CGM) Systems –indicated for diabetes treatment decisions with zero fingersticks and no calibration.* Before you start making treatment decisions with your G6 or G6 Pro, work with your healthcare provider to learn how.
*Fingersticks required for diabetes management decisions if symptoms do not match readings.
Always know your glucose number with just a quick glance at your compatible smartphone or smartwatch. For a list of compatible devices visit www.dexcom.com/compatibility. Dexcom G6 and G6 Pro provide real-time glucose readings for patients with type 1 or type 2 diabetes every five minutes. Dexcom G6 and G6 Pro are indicated for children, age 2 years and older.
The Dexcom G6 and G6 Pro Systems provide personalized trend alerts on your smart device and let you see when your glucose levels are going too low, or too high, so you can better manage your diabetes. The Alert Schedule** feature lets you schedule and customize a second set of alerts. Custom alert sounds are available, including a Vibrate-Only option on the phone for glucose alerts. The only exception is the Urgent Low Alarm, which you can’t turn off.
The Always Sound** setting, which is on by default, allows you to receive certain Dexcom CGM Alerts even if your phone sound is off, set to vibrate, or in Do Not Disturb mode. This allows you to silence calls or texts but still receive audible CGM Alarm and Alerts, including the Urgent Low Alarm, Low and High Glucose alerts, Urgent Low Soon Alert**, and Rise and Fall Rate alerts**. A Home screen icon shows you if your Alerts will sound or not. For safety, the Urgent Low Alarm and three alerts can’t be silenced: Transmitter Failed, Sensor Failed, and App Stopped.
• Share** your glucose data with up to ten followers in real time. Followers can monitor your glucose data and trends in real time on their compatible smart device with the Dexcom Follow** app. Share and Follow functions require an internet connection
• Health app access so you can share retrospective glucose data with third party apps
• Today View widget allows you to view your glucose data on the lock screen of your smart device
• Add a shortcut to Siri to run by asking Siri to read your current glucose value, using a custom phrase
**Not available on Dexcom G6 Pro CGM System
View your glucose information, trend graph, and alerts and alarm right from your wrist with the Dexcom G6 Apple Watch app. Watches require compatible smart device to use app.
This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646 or www.dexcom.com/tech-support.
Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
Dexcom is a registered trademark in the US.
• Performance enhancements and bug fixes
Ratings and Reviews
Works great. Hate the alarms
Look. I love this app. Love the graphs. The alerts are good too for a heads up on what’s going on. But my GOD the alarms!! Over the top ridiculous. When you’re low or high and hit your limits the volume of the alarms, especially if wearing headphones, is insane. I’ve almost driven off the road multiple times , dropped weights, and literally pulled the headphones outta my ears on runs due to the volume of these alarms. They need to be adjustable or incrementally get louder but these alarms will absolutely deafen a brotha. These alarms alone make me wanna not use them at all. I don’t know why this hasn’t been addressed. Due to this I almost always silence the alarms but then what’s the point of having the Dexcom on? Please fix this. Also with the new update of the calibration alarms it’s like, my god!! Another alarm I can’t adjust?! I’m not always able to calibrate when it wants. Can’t silence them or adjust these alarms. So every 5 minutes I get an alarm for something that absolutely is NOT an emergency. This alarm needs adjustment features too. This is a simple app that doesn’t need a lot of features. Could be great but this is why it has the rating is has. It’s well earned. Bottom line… Dexcom is life changing technology. The app has a lot of catching up to do. Please fix this Dexcom
Developer Response ,
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support .Thank you.
I’m a tween living with type 1 diabetes, and honestly this cgm is good, but needs just a few improvements. I like that it reads my blood sugar every 5 minutes and predicts urgent lows. However, I wish that it would predict regular lows and highs, because my tslim insulin pump connects to this cgm, and it can do that. I also love that it sends alerts to my Apple Watch from my phone and that, like I said earlier I am in LOVE with the fact that it connects to my insulin pump so that it’s much easier to manage my diabetes. It’s also great that you can get free overpatches, which are especially great for the pool, so that the cgm doesn’t come off as often. Usually though, the adhesive is pretty good, and I don’t even need the overpatches. I also really love that you can customize the sounds of the alerts, it’s nice.I know that the Dexcom clarity app has night mode, and I really wish that this app had that too, because honestly, no one wants to wake up to an alert at 3am and then see a screen bright as the sun. I also think it would be great if maybe the sensor warmup didn’t take so long, if possible. And finally, my most important complaint. We all know diabetes is really hard, and putting on this sensor SERIOUSLY hurts. So please, if you can, make it less painful. Thanks, you guys are doing a great job, and I really don’t want to seem whiny or like some idiot Karen. Really, your cgm is pretty awesome.
Developer Response ,
Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support
Works great + great support. Needs updated watch complications.
Downloaded the app after getting an Apple Watch - love it. Haven’t had any issues with signal loss myself (iPhone X, almost always near me). I am using the watch complication with the older Apple Watxh face (Modular), but like everyone else here would love to see an update supporting some of the newer Apple Watch faces (e.g. Infograph Modular). Sometimes the numbers don’t update on my complication (I see “- - -“) but this is an Apple Watch issue, not Dexcom. Tapping it opens the Dexcom app and fixes the issue. Keep the Dexcom Apple Watch app running in the dock, and keep the Dexcom app on the phone running in the background to minimize this from happening.
But the most impressive for me was Dexcom support. I contacted the email address Dexcom keeps posting in replies to other reviews, and got a personal call back on my phone from a knowledgeable tech support rep. I thought my Dexcom app was ignoring my high alert repeat settings - but turns out dismissing high alerts on the watch is not the same as dismissing them in the Dexcom iPhone app. I now dismiss alerts in the Dexcom phone app and my alert repeat settings are honored. Again - was an Apple issue, not a Dexcom app issue.
Thanks Dexcom for innovating! While the app can always be improved - you all push the boundaries more than other CGMS providers when it comes to innovating within the constraints of the FDA approval process.
Developer Response ,
Thank you, xmasmoneky. We appreciate your review. If you'd like a member of our Team to reach out, please send your contact information along with your app store username and review to firstname.lastname@example.org, and we will be in touch directly. Thank you!
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