Access all of your Grange Insurance policies with Grange Mobile. We've been providing peace of mind and protection since 1935.
With the app, you can:
View ID card
Get roadside assistance
Having car trouble? Use the roadside assistance feature to get help quickly. You can even watch the tow truck drive to your location on a map so you know exactly when they'll be there to help.
New to Grange Insurance? You can use the app to find an agent or contact us for more information.
Thank you for choosing Grange! Every update of our app includes improvements to speed and reliability. This update includes:
- Changes to in app messaging
Ratings and Reviews
Needs significant improvements for payments
I can’t believe how difficult you make it take my money.
My personal information didn’t save in your app so I had to enter it multiple times when attempting to pay. Then I couldn’t remember the full nor partial amount that I owed, so I had to go back to the billing screen, since it wasn’t located on the page where it’s asking how much I want to pay. Lastly, by the time I got to the confirmation page and agreed, an error message popped up stating that my middle initial could only be one character, but it didn’t indicate where that error was, so I had to do everything again, fix the problem where I thought it was (name on credit card), just to have the error come up again. So, after 3 attempts to give you money, I just decided to go to the website. The purpose of the app is meant to provide easy and simplified access to all aspects of an individuals account.
For improvement, at least to the payment portion of the app:
- if information is incorrect on a page, it should be noted on that page, before being able to proceed to the next page
- list the minimum and total billable amounts on the credit card information page, so that it’s easily viewable without having to go back to another page
- after entering differing information on the personal information page (address and phone number), it should be saved once you proceed to the next page
App not working - Login issues
I have attempted to login to my account several times. The app gives an error message after login name and password and asks that I must update Grange Mobile app to current version..... I have the most current version and there are no updates available. Has the app compatibility been discontinued?
Make it easy to pay your bill
Your insurance company is quick to cancel policy’s but should be quicker and easier to take my payment. Smart phones and apps everyone has but making them easy to work is a different thing all together. When I bill someone I make sure I offer very easy ways to my invoice. I just don’t hand them a bill and walk away then tell them it’s their problem to figure out how to pay it or I will cancel my services. It is 2021 and no one mails checks anymore. I don’t even know where my checkbook is anymore and that is how often I use it. My car insurance remembers my credit card and gives me the amount due. I am just a few clicks away from paying my bills.
Developer Response ,
Hello, we’re sorry to hear your frustration with your app experience. We've identified the issue and our teams are actively working on a solution. To make a payment in the meantime, please contact our Billing Center at (800) 425-1100. Thank you.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Usage Data
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The following data may be collected but it is not linked to your identity:
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- Grange Insurance Company
- 104.7 MB
- Requires iOS 8.0 or later.
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Age Rating
- © 2021 Grange Insurance Company
With Family Sharing set up, up to six family members can use this app.