healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information.
Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go!
Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.
- Bug fixes and Improvements.
Ratings and Reviews
Nice features but the interface could use some work
Being able to communicate directly with my doctor through the app has been a game changer. Being able to see my medical records on the app is amazing!
Here are a couple of suggestions though. The messaging feature is a little clunky. Unless I access it from the records section of the app, it won’t let me reply to messages. Even worse, you have to start over each time on selecting your provider/facility, then your doctor. Can we please get the ability to just have that information saved and pre-populated when writing messages until we change it? Additionally, it would be really great to be able to share file attachments like images or PDFs.
Lastly, I love the feature where you can share Fitbit data with your doctor. Will we one day be able to also share Apple Health data? It would be great to able to give my doctor access to data from my Apple Watch.
Wasted 2 hours trying to set up this app the night before an appointment. Issue is I already had Healow installed in prep for a different appointment. Process went fairly smoothly to log into the portal the first time but that appointment is days away. I have an appointment tomorrow with another provider who unfortunately also requires Healow. App is already installed and NOTHING works to add a new account from the app (using iPhone 11)...finds provider but subsequent prompts just will not accept input. Bailed out and logged in from my newer laptop only to watch it reject every browser I tried (Chrome, IE, Edge) as “unsupported.” Ended up giving up and logging on using the browser app from my iPhone, bypasses the app entirely. At least the test didn’t reject the browser, but it’s really not optimized for the main bike screen. Due to COVID risk,I need these virtual visits. Guess if it doesn’t work tomorrow with my crazy workaround I’ll cancel my appointment and blame it on eClinicalWorks. I know I won’t be the first to do so. As an IT professional in healthcare, I hate seeing buggy apps like these because I know it will be a barrier to healthcare for some non technical or older people. Sad.
Update: assuming eCW took the backend down last evening with NO alert that maintenance was occurring. Monday am functions like linking an account mysteriously work. Wow. What a waste of an evening.
Frustratingly bad design
Like so many things in the American health care system, this app is a sprawling poorly organized mess, needlessly difficult to navigate and ultimately-give-up frustrating. Your incoming messages are on the landing page but how do you get to the thread of received AND sent? Not from there! And not by clicking on Messages either. No, you have to stumble on My Records and discover them buried there for some reason. Want to renew a prescription? You can do it if you know the secret (as in completely unlabeled) button 5 clicks deep from the main menu. Need to tell the app which pharmacy to use? Hope it’s not CVS because you will have to manually search through the list of EVERY CVS in the US, randomly listed, screen by screen, until you find your needle in the haystack. And don’t bother seeking advice on how to do this more efficiently: searching Help for the word “pharmacy” yields exactly zero results. Why would anyone make these boneheaded basic usability decisions? This app is like punishment for actually trying to perform basic healthcare functions online, as if your provider were yelling at you, “just pick up the phone, for God’s sake!”
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- eClinicalWorks LLC
- 88.6 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- eClinicalWorks LLC © 2014-2019 All rights reserved
With Family Sharing set up, up to six family members can use this app.