All at Home

Name: All at Home
Rating: 4.8 (12281 reviews)
Author: Irvine Company

Resident experience app

Only for iPhone

Free

12K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Irvine Company
Language

EN
English
Size

50.7
MB

iPhone

The resident experience app for Irvine Company Apartment Communities that makes managing your home life simple. Whether you’re making a payment, requesting service, reserving an amenity space or checking on a delivery, get it done in one place with All at Home with Irvine Company. Key features in the app include: - Personalized dashboard with easy navigation to help you get things done simply. - Convenient self-service features like paying rent, renewing a lease, submitting maintenance requests, uploading proof of renters insurance, and making appointments. - Real-time notifications detailing the progress of maintenance service requests, community updates and parcel delivery status*. - Access to specific community information like amenity hours, utility providers, electric vehicle charging, community site map, and FAQs. - Classifieds marketplace for buying & selling with neighbors, with an intuitive shopping interface & easy listing management to edit or delete items you’re selling. *At select communities.

Ratings & Reviews

4.8

out of 5

12K Ratings

5 Star leasing agent-Stephen Gallegos
10/03/2018

Helen Briglio
If you are looking for an apartment in a beautiful, peaceful, serene environment you need to come to the Bluffs! This is our second time leasing an apartment/home and our agent was Stephen. He is an admirable young man with an incredible voice I might add! He should be using it to make millions of dollars as an announcer! Steven is extremely professional and represents the Irvine Company with the utmost proficiency. He has the stature, sincerity, kindness and politeness of a royal, and he can also make you laugh! He took care of us through a crucial milestone in our 38 years of marriage when we were selling our family home of 33 years and downsizing. We were very stressed out with an escrow cancellation in the last week of escrow and then a new buyer extending the escrow closing four different times. Each time I came to talk to Steven he was understanding, patient and helpful. I made a blundering mistake at one point and changed our apartment there and he graciously forgave me and smoothed the transaction back to our original apartment and never made me feel embarrassed about it. He is just a young man, but he seems to have some worldly experience, no doubt due to the job and people he faces every day. So we would just like to thank him for all he did for us to get us settled here again in a place we can call home until we find our way again. Thank you Stephen you didn’t amazing job for us! Sincerely, The Briglio’s
5 Star leasing agent-Stephen Gallegos
10/03/2018

Helen Briglio

If you are looking for an apartment in a beautiful, peaceful, serene environment you need to come to the Bluffs! This is our second time leasing an apartment/home and our agent was Stephen. He is an admirable young man with an incredible voice I might add! He should be using it to make millions of dollars as an announcer! Steven is extremely professional and represents the Irvine Company with the utmost proficiency. He has the stature, sincerity, kindness and politeness of a royal, and he can also make you laugh! He took care of us through a crucial milestone in our 38 years of marriage when we were selling our family home of 33 years and downsizing. We were very stressed out with an escrow cancellation in the last week of escrow and then a new buyer extending the escrow closing four different times. Each time I came to talk to Steven he was understanding, patient and helpful. I made a blundering mistake at one point and changed our apartment there and he graciously forgave me and smoothed the transaction back to our original apartment and never made me feel embarrassed about it. He is just a young man, but he seems to have some worldly experience, no doubt due to the job and people he faces every day. So we would just like to thank him for all he did for us to get us settled here again in a place we can call home until we find our way again. Thank you Stephen you didn’t amazing job for us! Sincerely, The Briglio’s
Kristen @ Gateway apartments
07/11/2024

Marbella 12
I have been living at Gateway Apartments for a few years now, and I am continually impressed by the exceptional service provided by Kristen. Anytime there is an issue with anything in my apartment or the surrounding area, Kristen always gives her hundred percent to resolve it quickly and efficiently. Her dedication and commitment to ensuring residents' satisfaction is truly commendable. Kristen is not just a valuable team member; she is a jewel. Her professionalism, knowledge, and respectful demeanor make living here a wonderful experience. Thank you, Kristen, for all that you do!
Kristen @ Gateway apartments
07/11/2024

Marbella 12

I have been living at Gateway Apartments for a few years now, and I am continually impressed by the exceptional service provided by Kristen. Anytime there is an issue with anything in my apartment or the surrounding area, Kristen always gives her hundred percent to resolve it quickly and efficiently. Her dedication and commitment to ensuring residents' satisfaction is truly commendable. Kristen is not just a valuable team member; she is a jewel. Her professionalism, knowledge, and respectful demeanor make living here a wonderful experience. Thank you, Kristen, for all that you do!
Horribly made, from a design and development perspective
07/10/2018

jimmyamash
This is the first time I’m leaving a review for any app.As an iOS developer, I’m distraught with how horrible this app was made. Views are pushing and popping in the wrong areas, data doesn’t update after app restarts, or even reinstalls. Notifications don’t clear in-app or on the home screen.User experience is backwards and upside down in every way, their overuse of web views (loading website into the app) is astoundingly overused and buggy, although this was likely a budget issue/requirement from the Irvine Company.Data does not save. I’ve updated my info several times (for some reason my phone number is completely incorrect across all of the Irvine Company systems and app, even though I’ve updated it with them in-person, and across all the said systems).Notifications come super late and it’s disconnected from the actual services they use (ie I will get a package delivered via Parcel Pending and won’t get notified in the app until I call resident services to ask “where is my package? UPS said it was delivered”).Really disappointed in the overall quality, given the “luxury apartment” experience I’m promised. It took smart developers to make beautiful apps 5 years ago, now it just takes someone/a company finding the right tools/team to create one for you.
Horribly made, from a design and development perspective
07/10/2018

jimmyamash

This is the first time I’m leaving a review for any app.As an iOS developer, I’m distraught with how horrible this app was made. Views are pushing and popping in the wrong areas, data doesn’t update after app restarts, or even reinstalls. Notifications don’t clear in-app or on the home screen.User experience is backwards and upside down in every way, their overuse of web views (loading website into the app) is astoundingly overused and buggy, although this was likely a budget issue/requirement from the Irvine Company.Data does not save. I’ve updated my info several times (for some reason my phone number is completely incorrect across all of the Irvine Company systems and app, even though I’ve updated it with them in-person, and across all the said systems).Notifications come super late and it’s disconnected from the actual services they use (ie I will get a package delivered via Parcel Pending and won’t get notified in the app until I call resident services to ask “where is my package? UPS said it was delivered”).Really disappointed in the overall quality, given the “luxury apartment” experience I’m promised. It took smart developers to make beautiful apps 5 years ago, now it just takes someone/a company finding the right tools/team to create one for you.
Suggestions
11/10/2018

HawkEye1194
-the navigation tabs at the bottom cover the iPhone XS Max line at the bottom making it difficult to press some navigation buttons-The app requires me to call to schedule a maintenance request during business hours. It was nice in way older versions of the app when I could have them call me to schedule one if I did not give permission to enter. Also I am required to call even if it is a community request. It was just convenient when they would call me instead of me calling them. Half the time the office never even answers so its impossible to get into contact with them. -Touch ID/Face ID login is never used even when configured to. The app just logs in by itself. This is not how biometric authentication should work to login.
Suggestions
11/10/2018

HawkEye1194

-the navigation tabs at the bottom cover the iPhone XS Max line at the bottom making it difficult to press some navigation buttons-The app requires me to call to schedule a maintenance request during business hours. It was nice in way older versions of the app when I could have them call me to schedule one if I did not give permission to enter. Also I am required to call even if it is a community request. It was just convenient when they would call me instead of me calling them. Half the time the office never even answers so its impossible to get into contact with them. -Touch ID/Face ID login is never used even when configured to. The app just logs in by itself. This is not how biometric authentication should work to login.

Welcome home to an exceptional standard of care and convenience with on-demand access to everything you need, all at home. In this update you'll find: - Minor enhancements

Version 5.6.2

Jan 8

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data