This app crashes a lot. It’s extremely annoying.The ux is also very cumbersome. The buttons are all different sizes, there is no obvious place to add a recipe… that seems crazy! Maybe it’s hidden… but it shouldn’t be that deep. In terms of consistency, there isn’t any conceptual consistency either, which sort of destroys trust in the knowledge base. For example, the app tells you to remove eggs from your diet in week 1 (I don’t eat them anyway), but the recipe on day 2 has eggs+egg whites. What? Are there multiple teams not talking to each other? What kind of quality testing is happening??And there’s no place to tell it you are a vegetarian. Everything in the program has meat. There are religious, cultural, and allergy reasons for people not eating meat as well as doing it for environmental, ethical, and health reasons. Even the first protein video tells you that you only need 5-7 ounces of protein- and talks about alternative protein sources… soooo I’m quite surprised there’s no way to just show vegetarian recipes! It’s just filtering tags/categories. Hopefully you have an ontology or at least a taxonomy. Not hard. You can do it!

The app is very cumbersome to track foods. It also doesn’t let you check off tasks from the prior day if you forgot to do them on that day. It is way too easy to delete journal entries because the edit is right above delete and you can fat finger delete trying to hit edit, and there is no pop up asking you if you really want to delete it! It’s just gone, and no way to get it back. I also do not appreciate that is tracks all my sensitive data attached to my identity so tracking as little as possible in here.

They are gung-ho to answer the phone to set up an appointment, but after they get your money they do not answer the phone or return phone calls. They will only communicate with you through the app. They are very slow to respond and if it’s nearing the end of their day, 5pm m-f, with NO weekend response., you will not get a response. Maybe the program works, maybe, but their fast paced business model is not matched by their client communication. They say they are booked, and to be patient out reach out through the app!! Say what??? Hire more people so that you can take care of clients quickly. If I would’ve known this is how the communication was going to be I definitely would not have signed up for this app or bought the program from Salt Lake City fat loss. They are not client friendly. You are not getting taken care of for the amount of money that you spend. Buyer beware!

It is so hard to start this life altering program physically speaking. There needs to much more effort to make this app more efficient and more streamline. It takes me 30 minutes every day to just figure out how to enter my data each day. I can think of many ways to streamline this app. Also why does the app appear to narrow and not normal? Why can’t it display on the entire screen? Utilizing this app should not be the hardest thing on this program. It makes the program so discouraging. You state that the goal is only ages over 40. Please take better consideration to how tech savvy those over 40 might be. Has there been any thought to ask for our input on what would make this more efficient and funnier to fill out please