First Interstate Bank Mobile

Name: First Interstate Bank Mobile
Rating: 4.7 (22425 reviews)
Author: First Interstate Bank

Finance

Free

22K Ratings
Ages

4+
Years
Category

Finance
Developer

First Interstate Bank
Language

EN
English
Size

163.7
MB

Features • View account balances • View and search up to 24 months of transaction history • View copies of cleared checks • Transfer funds between your First Interstate accounts • Pay bills (Must have Bill Pay setup previously in online banking) • Deposit check • Configure Push Notifications including: • Low Balance • High Balance • Balance Update • Large Withdrawal • Large Deposit • Payment Due • Payment Overdue • Quick Balance • Check your account balances without opening the app with the Balance Widget (also on Wear OS) • Locate ATM and Branches

Ratings & Reviews

4.7

out of 5

22K Ratings

Mobile Deposit Doesn’t Work
10/20/2022

JIEIMICI
iPhone 13….version 16.0.3…mobile deposit no longer works. When it’s time to take a photo of the check it won’t allow me to…only way to get out of the mess is to close the app completely. I’ve tried calling but they won’t even acknowledge that there’s an issue. Super frustrating as we live over an hour from the nearest location. I’ve tried deleting app and reinstalling…I’ve updated everything known to man…and it still doesn’t work. Maybe if enough of us complain, they will fix it!
Mobile Deposit Doesn’t Work
10/20/2022

JIEIMICI

iPhone 13….version 16.0.3…mobile deposit no longer works. When it’s time to take a photo of the check it won’t allow me to…only way to get out of the mess is to close the app completely. I’ve tried calling but they won’t even acknowledge that there’s an issue. Super frustrating as we live over an hour from the nearest location. I’ve tried deleting app and reinstalling…I’ve updated everything known to man…and it still doesn’t work. Maybe if enough of us complain, they will fix it!
Great Western Switch
06/02/2022

D Stone1
I was told that the Great Western app would no longer work with the change over to First Interstate, and the account would automatically switch over to the new app. with FIB.Well 10 days later and I still get a message that there is no account info available. I’ve deleted the app, reloaded it several times, I have called - with no response or hold times so long that no one can wait that long. I went back to the bank today and they still weren’t able to help me. They put in an email- just as I have, and still no response. Obviously not a great app and not a good banking experience.
Great Western Switch
06/02/2022

D Stone1

I was told that the Great Western app would no longer work with the change over to First Interstate, and the account would automatically switch over to the new app. with FIB.Well 10 days later and I still get a message that there is no account info available. I’ve deleted the app, reloaded it several times, I have called - with no response or hold times so long that no one can wait that long. I went back to the bank today and they still weren’t able to help me. They put in an email- just as I have, and still no response. Obviously not a great app and not a good banking experience.
Fees
10/22/2019

:.Thief.:
We used the app to enroll in electronic statements to avoid the $5 per month fee for paper statements. The following month we were charged $5 for paper statements. I went into the app and did the process again. Next month, another fee. Went into the app and it showed we were enrolled in electronic statements, so I figured maybe it just didn't take effect before that statement was mailed. Next month, another $5 fee. So we finally went to the bank branch in person, which is no easy feat since I have to take time off from work, and got signed up for electronic statements. The rep said he could not refund the fees since the statements were mailed.
Fees
10/22/2019

:.Thief.:

We used the app to enroll in electronic statements to avoid the $5 per month fee for paper statements. The following month we were charged $5 for paper statements. I went into the app and did the process again. Next month, another fee. Went into the app and it showed we were enrolled in electronic statements, so I figured maybe it just didn't take effect before that statement was mailed. Next month, another $5 fee. So we finally went to the bank branch in person, which is no easy feat since I have to take time off from work, and got signed up for electronic statements. The rep said he could not refund the fees since the statements were mailed.
Does what it’s supposed to
08/27/2023

EGMeiners
Let’s me do everything I need to do without having to drag myself to the bank. Only issue I have noticed, and current reason for 4 stars, is the check deposit auto capture; snaps pictures even when I’m still trying to frame the check. There’s also an autofocus issue where I need to pull back quite a ways to get a clear image, but I have read that it may be something specific with the iPhone 14 Pro. Still hope there’s a possible fix from one side or the other.
Does what it’s supposed to
08/27/2023

EGMeiners

Let’s me do everything I need to do without having to drag myself to the bank. Only issue I have noticed, and current reason for 4 stars, is the check deposit auto capture; snaps pictures even when I’m still trying to frame the check. There’s also an autofocus issue where I need to pull back quite a ways to get a clear image, but I have read that it may be something specific with the iPhone 14 Pro. Still hope there’s a possible fix from one side or the other.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2025.0702.4 (2025.7.2.4)

09/18/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location