Description

New! Pay with Apple Pay - Make checkout even easier by paying with Apple Pay.

This one’s for the pets. Chewy leads the pack with 1,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order, plus 5% off select brands on future shipments. It’s everything you love about Chewy.com, with a few extra tricks just for our app customers.

As always, you'll find these features that set us a-pawrt from the rest:

MANAGE AUTOSHIP

Need that dog food sooner? Easily change your Autoship dates and frequency to fit your schedule.

1,000+ BRANDS

Search or shop by category for your pet's favorite brands and discover new ones.

PET PROFILES

Add your pet’s info and get recommendations for food and supplies, tailored to your pet's age, breed, and more.

HOME IMPROVEMENTS

Keep track of your latest orders and updates right from the Home tab.

PHARMACY

Shop medications, prescription food, and more vet-approved items in our one-stop pharmacy.

FAVORITES

Save all your favorites in one place for easy shopping.

SHIPMENT TRACKER

Follow their favorite box from our door to yours with our in-app shipment tracker.

SHARING

Send fellow pet lovers items you like with a text, email, or social post while you shop.

What’s New

Version 3.39.1

• Bug fixes and improvements

What’s on your mind? We’re all ears. Send us your feedback at app-feedback@chewy.com

Ratings and Reviews

4.9 out of 5
179.8K Ratings

179.8K Ratings

IcyPenguin9 ,

Amazing products so far and SUPERIOR service!

I’m very grateful that I have came across Chewy! I’ve used it on a couple of occasions over a period of time. It started out just wanting to by a waterproof seat cover for the back seat of my car. Something durable, waterproof, comfy for my doggy, but ALSO look nice! My car is classified as a sports car with bucket seats in the back, so I was a little nervous about getting the right fit. I found exactly what I was looking for and it arrived super fast! My doggy looks so comfortable and it even has a lifetime warranty. A little bit after we received the seat cover we were even sent a hand written note from the company. They said they hoped the seat cover was working well and that they were there if we ever needed anything. With my second order even though my vet sent a perscription approval it had been two days without my order showing up. I qualified for the free 1-2 day shipping. But after speaking to two people I got my order the next day and they did a partial reimbursement. You can’t get better service than that. Everyone was kind and professional! I’ve also read reviews where the company has sent customers condolence letters and even flowers after their animal has passed. It’s truly a kind hearted company. My fiancé and I are now placing a third order for something else we needed. We shall see how it goes but so far we have been completely satisfied with the service! Thanks Chewy for a pleasant buying experience!

Developer Response ,

Woof woof hooray! We're so happy to hear we've been able to help evfurry time you need us! It's a pawleasure to have you and your cutie in our furamily! Don't forget, we're here 24/7 to help, so feel free to give us a bark anytime!

Hidhehbg ,

Absolutely love chewy

Chewy is absolutely amazing and has the best customer service out there. Their shipping is so fast. I bought something at 7pm on a weekday last night and it got shipped out at 8am this morning and I’m supposed to receive it tomorrow. Also One time I wasn’t happy with something I bought and I left a review on the item and chewy messaged me and offered a refund which I didn’t take because it wasn’t their fault. It was really awesome knowing they actually take the time and make sure their customers are happy with the products. Another time, just recently, I spent a lot of money on a bunch of stuff and the delivery driver takes it to the wrong address! (Totally not even chewys fault) So I called ontrac which it was shipped through and they said they couldn’t find the package so I had to call chewys customer service since I needed the food for my animals and see what can be done and they offered to send out another order the very next day. Free of charge. Which I am SO grateful for. I will always order from chewy. The app is great also, really easy to find what you’re looking for and they have everything you could need for your pets. Definitely a 10/10.

Although I’ve got to add, the only bad thing is that they use ontrac to deliver packages and ontrac is literally the worst. My packages usually never show on time or don’t even get delivered to the right place when I go through them.

Developer Response ,

We're overjoyed to know we could help make things right for you. We're always working to make shopping for your furry family as easy as possible. Thanks for being part of our Chewy family!

waxturtle7 ,

Compassionate caring company

I started using Chewy because my elderly cat needed prescription food and this was the only place to get it. The process for submitting my prescription was easy. In the meantime I also found other items cheaper on this site. It was free shipping and the auto ship feature was great. I got an email reminding me if my auto shipment as it got closer so I could change it if necessary. This was very useful as it was for food so I could move the date without penalty.
Sadly my cat got very sick and did not recover, after a food shipment had already been sent. I didn't have time to cancel it and it arrived the day after he was put down. I called chewy to see if I could return the food, which they said wouldn't be any trouble. When asked the reason I said we no longer had the cat, and was barely able to even get that out. He was so kind. He said that I would be refunded and to donate the food to a shelter. I was shocked. It made me so happy that I could help other cats. A couple days later I received a bouquet of roses with a condolence note from the gentleman I spoke to and the entire Chewy family. Though it made me tear up all over again it made me realize, again, that this is a great company who really cares about pets and their owners. I plan on continuing business with them and sharing my experience with other pet owners.

Developer Response ,

I'm so sorry to hear about the loss of your furry loved one and I'm glad that you received the flowers that we sent. If you ever need to vent, confide, or talk your Chewy family is here 24/7 with anything you need. I hope you have a lovely day.

App Privacy

The developer, Chewy, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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