Sub-Zero Group Owner’s App

Name: Sub-Zero Group Owner’s App
Rating: 4.5 (761 reviews)
Author: Sub-Zero and Wolf

Smart Kitchen Appliances

Free

761 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Sub-Zero and Wolf
Language

EN
English
Size

67.7
MB

Elevate your culinary experience with the Sub-Zero Group Owner’s App, now including a brand-new way to cook recipes from your favorite websites, alongside our curated collection of chef-tested recipes. • Experience a streamlined and intuitive process for cooking recipes found online. The app will provide a guided cooking experience for recipes from your favorite websites. • Access a comprehensive collection of expertly developed recipes, specifically optimized for Wolf appliances, ensuring consistently excellent results. • Set timers and monitor oven status directly from the active recipe steps, allowing for focused attention on cooking. • Explore the full capabilities of your Wolf appliances by filtering recipes based on specific cooking modes. • Bookmark and share your preferred recipes for easy retrieval and culinary inspiration. The app also gives you powerful control over your Sub-Zero refrigeration and Cove dishwashing appliances. Start your dishwasher remotely, monitor cycles, and manage supplies with smart replenishment. Adjust refrigerator settings, check setpoints, and receive alerts if a door is left open. Whether you're preparing a gourmet meal from a trusted website, exploring chef-tested favorites, or managing your kitchen’s daily rhythm, the Sub-Zero Group Owner’s App helps you get the most from every moment.

Ratings & Reviews

4.5

out of 5

761 Ratings

As outstanding as their appliances!
01/29/2025

ThatcherLuv
The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.

Developer Response
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
As outstanding as their appliances!
01/29/2025

ThatcherLuv

The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.
Developer Response 01/31/2025
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
Tad Bit Wonky
02/11/2024

MzGlamourAddict
I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.

Developer Response
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.
Tad Bit Wonky
02/11/2024

MzGlamourAddict

I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.
Developer Response 02/14/2024
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.
Unforgiveable design option
10/04/2023

Luxurious Perfusion
You have to enable remote connect on the oven itself every time before you use it. So lets say youve picked up a pizza spontaneously at your favorite pizza place an hour away. You go to preheat your oven remotely out of convenience- oh wait, you can’t do that. You have to physically set up the remote feature on the oven itself- which means you have to know ahead of time that you are going to need to use it before you leave the house. This is not a safety feature. If you want safety then passcode protect the ability to turn the oven on remotely. This is a critical flaw and needs to be fixed. On top of that even this particular method is flakey and doesnt work 100% of the time.

Developer Response
Luxurious Perfusion - We appreciate your feedback on the remote option for your Wolf oven. You mentioned the feature does not work 100% of the time. Please provide specific details including the error you received, so we can help with a solution. Our Customer Care Team is available at 800.222.7820 between 7:00 a.m. and 7:00 p.m. Central. Thank you, Digital Product Experience Team.
Unforgiveable design option
10/04/2023

Luxurious Perfusion

You have to enable remote connect on the oven itself every time before you use it. So lets say youve picked up a pizza spontaneously at your favorite pizza place an hour away. You go to preheat your oven remotely out of convenience- oh wait, you can’t do that. You have to physically set up the remote feature on the oven itself- which means you have to know ahead of time that you are going to need to use it before you leave the house. This is not a safety feature. If you want safety then passcode protect the ability to turn the oven on remotely. This is a critical flaw and needs to be fixed. On top of that even this particular method is flakey and doesnt work 100% of the time.
Developer Response 10/05/2023
Luxurious Perfusion - We appreciate your feedback on the remote option for your Wolf oven. You mentioned the feature does not work 100% of the time. Please provide specific details including the error you received, so we can help with a solution. Our Customer Care Team is available at 800.222.7820 between 7:00 a.m. and 7:00 p.m. Central. Thank you, Digital Product Experience Team.
Frustrating to use
12/14/2023

Mccaw1
The newest version of the app is more stable, which is good. I have a fridge, feeezer column, 2 wine fridges, and the dishwasher. I receive alerts ok, but the real frustration is controlling the accent lights in the wine fridges which, to me, is more useful than receiving an alert to change a filter. Turning the lights on works maybe 10% of the time, and when they do come, the app never turns them off! Also, when the lights do turn on, there is a very noticeable delay, like the command is being processed by some archaic piece of equipment. I only imagine that it gets bricked which is why the off command doesn't work. Nice appliances, awful app.

Developer Response
Mccaw1 - Thank you for your candid feedback. We apologize for the inconvenience and continue to work to improve the user experience. Accent lights do not work when using the Sub-Zero Group Owner's App for a connected Designer Wine Storage (IW) product. If you have questions or concerns, please contact our Customer Care Team at 800.222.7820. Sincerely, Digital Product Experience Team
Frustrating to use
12/14/2023

Mccaw1

The newest version of the app is more stable, which is good. I have a fridge, feeezer column, 2 wine fridges, and the dishwasher. I receive alerts ok, but the real frustration is controlling the accent lights in the wine fridges which, to me, is more useful than receiving an alert to change a filter. Turning the lights on works maybe 10% of the time, and when they do come, the app never turns them off! Also, when the lights do turn on, there is a very noticeable delay, like the command is being processed by some archaic piece of equipment. I only imagine that it gets bricked which is why the off command doesn't work. Nice appliances, awful app.
Developer Response 12/18/2023
Mccaw1 - Thank you for your candid feedback. We apologize for the inconvenience and continue to work to improve the user experience. Accent lights do not work when using the Sub-Zero Group Owner's App for a connected Designer Wine Storage (IW) product. If you have questions or concerns, please contact our Customer Care Team at 800.222.7820. Sincerely, Digital Product Experience Team

We’re excited to introduce new features and enhancements in version 4.4.0: • Curated Thanksgiving Recipes: Access a special collection of chef-tested recipes for your holiday celebrations, all in one convenient place. • Appliance Error Code Reporting: Receive real-time notifications for high-severity appliance error codes and view recommended resolution steps directly in the app. This update also includes performance improvements and other miscellaneous updates.

Version 4.4

11/17/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics