CBP ROAM

Name: CBP ROAM
Rating: 3.4 (114 reviews)
Author: US Customs and Border Protection

Official CBP ROAM App

Free · Designed for iPad

114 Ratings
Ages

4+
Years
Category

Business
Developer

US Customs and Border Protection
Language

EN
+ 2 More
Size

238.8
MB

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection. Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance. Create a trip by adding travelers, your mode of travel, your location, and contact information. After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

Ratings & Reviews

3.4

out of 5

114 Ratings

Great for local boaters, but still a few bugs
11/19/2019

stevebreeze
This app is great for local boaters here in the USVI and Puerto Rico. Very easy to use and add travelers. The video chat to clear in works really well and the officers very professional and good to work with.Still a few bugs:When logging in you get a text message pin#, but you need to switch apps to read the text message. It works okay using the home button to switch, but if you use the text notification to switch it gives you a blank screen when you return to Roam,It would be good to remain logged in for a period of time after using roam. Each time you exit out you need to go through the entire login procedure again. Or even better - use the finger print recognition to log in quickly.
Great for local boaters, but still a few bugs
11/19/2019

stevebreeze

This app is great for local boaters here in the USVI and Puerto Rico. Very easy to use and add travelers. The video chat to clear in works really well and the officers very professional and good to work with.Still a few bugs:When logging in you get a text message pin#, but you need to switch apps to read the text message. It works okay using the home button to switch, but if you use the text notification to switch it gives you a blank screen when you return to Roam,It would be good to remain logged in for a period of time after using roam. Each time you exit out you need to go through the entire login procedure again. Or even better - use the finger print recognition to log in quickly.
I’m impressed …
11/24/2024

Captjoelk
At just how stupid this app is. I’m coming in on a commercial flight and want to report my pending arrival. The app won’t let me report unless I give the pilot’s name and information. Now, just how many passengers on a commercial airliner know the name and immigration information of the pilot? BUT the app won’t let you report without it. Oh, well, that’s helpful. They want to know the flight number. My flight number has a letter in it, but the app doesn’t let you put letters in. They want to know the tail number of the aircraft. How the heck do I know? I’m sitting in a hotel or in the terminal or on the plane! Obviously this app was only made for illegals to break into the country with the government’s blessing, not for citizens.
I’m impressed …
11/24/2024

Captjoelk

At just how stupid this app is. I’m coming in on a commercial flight and want to report my pending arrival. The app won’t let me report unless I give the pilot’s name and information. Now, just how many passengers on a commercial airliner know the name and immigration information of the pilot? BUT the app won’t let you report without it. Oh, well, that’s helpful. They want to know the flight number. My flight number has a letter in it, but the app doesn’t let you put letters in. They want to know the tail number of the aircraft. How the heck do I know? I’m sitting in a hotel or in the terminal or on the plane! Obviously this app was only made for illegals to break into the country with the government’s blessing, not for citizens.
System Flaw
06/11/2023

Sunchaser Monica
Downloaded on iPhone 13 and got a version that has two options “Report Arrival” and “Report Cruising Port of Call” which allows me to select “Report Cruising Port of Call” and report my current anchorage or port but I can’t get the same version on the new phone just purchased. The updated version provided on the App Store keeps downloading an incomplete or old version and there doesn’t se to be a way to update. The old version treats you like a new traveler entering the US! Very frustrating!! It’s a five star when it works like it should.
System Flaw
06/11/2023

Sunchaser Monica

Downloaded on iPhone 13 and got a version that has two options “Report Arrival” and “Report Cruising Port of Call” which allows me to select “Report Cruising Port of Call” and report my current anchorage or port but I can’t get the same version on the new phone just purchased. The updated version provided on the App Store keeps downloading an incomplete or old version and there doesn’t se to be a way to update. The old version treats you like a new traveler entering the US! Very frustrating!! It’s a five star when it works like it should.
Works like the gov... Slow and unresponsive
01/05/2019

Capt. Adam
Can only be used when you have cell service.Gets frozen on a screen and no way to get back in to the system.Only good at certain locations and with certain offices and with certain guests on board.The good is that when it works it works great. They video call and chat with everyone and show them passports and all is good. But it doesn't work often and many times I have had to go in to the office anyway
Works like the gov... Slow and unresponsive
01/05/2019

Capt. Adam

Can only be used when you have cell service.Gets frozen on a screen and no way to get back in to the system.Only good at certain locations and with certain offices and with certain guests on board.The good is that when it works it works great. They video call and chat with everyone and show them passports and all is good. But it doesn't work often and many times I have had to go in to the office anyway