Tufts Health Plan

Name: Tufts Health Plan
Rating: 3.6 (185 reviews)
Author: Tufts Associated Health Plan, Inc

Medical

Only for iPhone

Free

185 Ratings
Ages

4+
Years
Category

Medical
Developer

Tufts Associated Health Plan, Inc
Language

EN
English
Size

51.6
MB

iPhone

Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members. Once you complete the initial registration on your phone, this app will allow you to perform the following functions: 1. View Claims: including claims summary information, individual claim detail and your cost-share, if applicable. 2. View Plan Limits and Accumulations: including your plan’s specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits. 3. View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services (e.g. immunizations or primary care), pharmacy or DME (durable medical equipment). 4. View Referrals: if your plan requires referrals, you can view them along with any limits. 5. ID Card: View, email or fax your ID card. 6. Provider Search: Quickly find network providers that participate with your plan 7. Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims. We designed and developed the app using input and feedback directly from our members. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.

Ratings & Reviews

3.6

out of 5

185 Ratings

Good
11/02/2022

Codester456
Sometimes the app won’t open. But it has been fixed in the past. Also important to make sure your phone is updated as well. Likely not the apps fault. I like being able to easily see my insurance details
Good
11/02/2022

Codester456

Sometimes the app won’t open. But it has been fixed in the past. Also important to make sure your phone is updated as well. Likely not the apps fault. I like being able to easily see my insurance details
I’d Card
04/15/2023

lydgpir
This stinks when I saw there was an app for Tuffs. I thought that this might be useful to store ID cards especially I saw ID CARDS in the picture. I thought that I would be able to add more than one I was going to use it to put my insurance card and each of my 3 boys insurance cards instead of carrying them around all the time. So what to my surprise when I did all I could to try to add more than one and there’s no way at all to add more than one card. I’m not sure why there’s an S there because you can’t have ID cards you can only have an ID card. 😠
I’d Card
04/15/2023

lydgpir

This stinks when I saw there was an app for Tuffs. I thought that this might be useful to store ID cards especially I saw ID CARDS in the picture. I thought that I would be able to add more than one I was going to use it to put my insurance card and each of my 3 boys insurance cards instead of carrying them around all the time. So what to my surprise when I did all I could to try to add more than one and there’s no way at all to add more than one card. I’m not sure why there’s an S there because you can’t have ID cards you can only have an ID card. 😠
Please fix all these glitches
09/16/2022

Bradley Hale
I have been using this app for a while now. I’m starting to think I shouldn’t because I miss you often including today. Friday, September 16, 2022 decided to log me out and not let me login saying oops there is an error whenever I try to login to either the webpage or this app. In the past when I had problems with this before, I contacted Tufts tech and was told to delete app reinstall and change passwords. I did this again today and nothing happened. Nothing changed still get the oops error please fix this.

Developer Response
Hi Bradley. We’re sorry to hear this and have shared your message with our team. Our technical team believes we were experiencing a temporary outage on this date. If you're still having problems with the app, please call us using the phone number on the back of your member Id card, so we can help.
Please fix all these glitches
09/16/2022

Bradley Hale

I have been using this app for a while now. I’m starting to think I shouldn’t because I miss you often including today. Friday, September 16, 2022 decided to log me out and not let me login saying oops there is an error whenever I try to login to either the webpage or this app. In the past when I had problems with this before, I contacted Tufts tech and was told to delete app reinstall and change passwords. I did this again today and nothing happened. Nothing changed still get the oops error please fix this.
Developer Response 10/16/2020
Hi Bradley. We’re sorry to hear this and have shared your message with our team. Our technical team believes we were experiencing a temporary outage on this date. If you're still having problems with the app, please call us using the phone number on the back of your member Id card, so we can help.
Worst app...not able to login...
07/05/2019

don't use this app at all
This is worst application I have ever seen. When I login from laptop using website, it is asking for User Id and password but when I tried to login on IOS App it is asking for email address and password.I tried providing email address I have filed with my account but it giving error saying my user does not exist in system.I tried accessing forget email id link and when I provided my Member Id it is saying my member ID is not valid even though I have provided exact same member ID as printed on my member ID Card but still its not valid, what crap.Even website is not proper, I changed my address 3 times from laptop but it is still showing old address even after getting confirmation that your changes will take affect from this bla bla date.Developers you should really take care of all these small small thing which could be more benefits for end user.
Worst app...not able to login...
07/05/2019

don't use this app at all

This is worst application I have ever seen. When I login from laptop using website, it is asking for User Id and password but when I tried to login on IOS App it is asking for email address and password.I tried providing email address I have filed with my account but it giving error saying my user does not exist in system.I tried accessing forget email id link and when I provided my Member Id it is saying my member ID is not valid even though I have provided exact same member ID as printed on my member ID Card but still its not valid, what crap.Even website is not proper, I changed my address 3 times from laptop but it is still showing old address even after getting confirmation that your changes will take affect from this bla bla date.Developers you should really take care of all these small small thing which could be more benefits for end user.

Enhancements and bug fixes, including: - Displaying Plan of Care documents for applicable products.

Version 6.2.0

12/13/2025

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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