ShieldForce

Name: ShieldForce
Rating: 3.8 (242 reviews)
Author: Tyler Technologies, Inc

Business

Free

242 Ratings
Ages

18+
Years
Category

Business
Developer

Tyler Technologies, Inc
Language

EN
English
Size

148.5
MB

Police crews stay safer and better prepared using New World ShieldForce™ created specifically for licensed users of Tyler Technologies’ New World™ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles New World users empower themselves using ShieldForce with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

Ratings & Reviews

3.8

out of 5

242 Ratings

Support for car play
03/08/2025

U-2278
This app is a crucial tool for supervisors/detectives in the field. Is there any way to get support via car play to display the calls and map routing information?
Support for car play
03/08/2025

U-2278

This app is a crucial tool for supervisors/detectives in the field. Is there any way to get support via car play to display the calls and map routing information?
Connection Issues
11/18/2023

Mrdanieljames
Ever since the first releases of Shield Force I have to constantly log out and log back in to get call updates. If I am using the app during a shift, I guess I am logging out and back in at least 20-30 times. The calls will stay on the screen but when trying to go in for details nothing loads. Also if this happens calls are not being updated. Logging out and back in instantly fixes the issue. I cannot put any trust in the calls I see on the screen until logging back in. The app is great when I log back in and can get info but it’s a major issue for me. I have been using SF now for several years and this has always been a concern.
Connection Issues
11/18/2023

Mrdanieljames

Ever since the first releases of Shield Force I have to constantly log out and log back in to get call updates. If I am using the app during a shift, I guess I am logging out and back in at least 20-30 times. The calls will stay on the screen but when trying to go in for details nothing loads. Also if this happens calls are not being updated. Logging out and back in instantly fixes the issue. I cannot put any trust in the calls I see on the screen until logging back in. The app is great when I log back in and can get info but it’s a major issue for me. I have been using SF now for several years and this has always been a concern.
Lacking Some features
08/07/2024

Chris 8685309
Overall the app is very useful in the field. One improvement would be the availability to view call details of other calls when you’re on a ticket already. That would easily push this to 4 or 5 stars
Lacking Some features
08/07/2024

Chris 8685309

Overall the app is very useful in the field. One improvement would be the availability to view call details of other calls when you’re on a ticket already. That would easily push this to 4 or 5 stars
Very good app
Jan 14

GT4315
This app works well and the different types of searches that can be conducted are great.I am able to retrieve the information I need to do my job.
Very good app
Jan 14

GT4315

This app works well and the different types of searches that can be conducted are great.I am able to retrieve the information I need to do my job.

When upgraded to the 2025.2 version of Enterprise Mobile, users can now search for history on a location using the Location History Search. Users now have the ability to re-sync and register with CAD from the settings menu.