CrewForce

Name: CrewForce
Rating: 3.7 (353 reviews)
Author: Tyler Technologies, Inc

Business

Free

353 Ratings
Ages

18+
Years
Category

Business
Developer

Tyler Technologies, Inc
Language

EN
English
Size

149.2
MB

Fire crews stay safer and better prepared using New World CrewForce™ created specifically for licensed users of Tyler Technologies’ New World™ Fire software solutions. With intelligent, fire-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, hydrants and lists of known on-site chemicals • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports New World users empower themselves using CrewForce with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

Ratings & Reviews

3.7

out of 5

353 Ratings

Concern
04/09/2021

JBFrazier
I really like the new changes and updates to this app, but have one concern. As a company fire officer, the self dispatch button now in my opinion is way too close to the view details tab when swiping left to view a call. It seems like it will be too easy to accidentally “self dispatch” yourself when trying to view a call on the screen. Other than that, this app works very well for our department and county.
Concern
04/09/2021

JBFrazier

I really like the new changes and updates to this app, but have one concern. As a company fire officer, the self dispatch button now in my opinion is way too close to the view details tab when swiping left to view a call. It seems like it will be too easy to accidentally “self dispatch” yourself when trying to view a call on the screen. Other than that, this app works very well for our department and county.
Great concept with poor execution
03/19/2025

Justme212
This is such a great concept. However, the app is basically useless for emergency responders. The app crashes constantly. When our crews get in the apparatus to go on a call the app has crashed and logged them out. By the time you get logged back in you are at the scene. On the rare occasion that the app doesn’t crash the auto status change features are mostly useless because of the gps jumping around. If auto enroute is turned on it will put the unit enroute before the crew even gets to the apparatus. We have worked with Tyler Technologies over the phone, email and uploading app logs to them for many months and they just can’t make the app any more stable. I would love to get this app to function properly but after more than a year and a half of work to get things to function we are at the point of deleting the app to save our crews from the daily frustration in an already stressful job.
Great concept with poor execution
03/19/2025

Justme212

This is such a great concept. However, the app is basically useless for emergency responders. The app crashes constantly. When our crews get in the apparatus to go on a call the app has crashed and logged them out. By the time you get logged back in you are at the scene. On the rare occasion that the app doesn’t crash the auto status change features are mostly useless because of the gps jumping around. If auto enroute is turned on it will put the unit enroute before the crew even gets to the apparatus. We have worked with Tyler Technologies over the phone, email and uploading app logs to them for many months and they just can’t make the app any more stable. I would love to get this app to function properly but after more than a year and a half of work to get things to function we are at the point of deleting the app to save our crews from the daily frustration in an already stressful job.
Very Capable
04/13/2025

Original Jawnsun
This app has come a long way since its inception. I can see this replacing the traditional computer Fire Mobile in the future. Mapping, chatting/messaging, and other additional features will need to improve. But it’s getting better!
Very Capable
04/13/2025

Original Jawnsun

This app has come a long way since its inception. I can see this replacing the traditional computer Fire Mobile in the future. Mapping, chatting/messaging, and other additional features will need to improve. But it’s getting better!
Junk
04/10/2025

Nonono13
This is by far one of the worst cad interfaces I’ve had the misfortune of working with. The mapping and routing are unusable while also causing issues with units that are decidedly closer being left off the call because it routes through parking lots and backyards. When you attempt to look up information with in the app it comes up as font size 1 and is unreadable with spending minutes zooming in. The last update caused the whole cad to crash and the response was “sorry no idea try to update again”.
Junk
04/10/2025

Nonono13

This is by far one of the worst cad interfaces I’ve had the misfortune of working with. The mapping and routing are unusable while also causing issues with units that are decidedly closer being left off the call because it routes through parking lots and backyards. When you attempt to look up information with in the app it comes up as font size 1 and is unreadable with spending minutes zooming in. The last update caused the whole cad to crash and the response was “sorry no idea try to update again”.

When upgraded to the 2025.2 version of Enterprise Mobile, users can now search for history on a location using the Location History Search. Users now have the ability to re-sync and register with CAD from the settings menu. Bug fix for silent disconnects preventing CAD updates

Version 2025.4.4 Mar 3

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Accessibility

Information

Seller: Tyler Technologies
Size: 149.2 MB
Category: Business
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

iPad
Requires iPadOS 16.6 or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 18+

18+

Learn More

Frequent
Mature or Suggestive Themes

Infrequent
Realistic Violence
Medical Treatment information
Alcohol, Tobacco, Drug Use or References
Guns or Other Weapons

Contains
Messaging and Chat