This app and website is straight garbage. I registered and set my password and all that but after the initial login you wont be able to login again. It tells you login or password is incorrect. Ive done this several times and definately know my password and login but it always does this. In short be prepared to ALWAYS reregister in order to login. Btw theres no i forgot my login name option and it always accepts me using the same email to reregister which is good but would be cause for someone accidentally using your email or misstyping theirs and it being yours or whatever and messing everything up. IF this app or website worked correctly in the first place.

I don’t normally write reviews but looked at the previous reviews and decided to. This app is wonderful. I dropped off my vehicle and was able to pull up my vehicle information within a few hours given the shipping number assigned in paperwork. The registration process was simple and straightforward. I haven’t had any issues logging in or having to log back in multiple times. It has allowed me to get a daily update of if I can pick up my car or not, and how fast things are moving. It also allows you to track scheduled appointments. Great app!

So the app itself is very basic. The same login you used to create and account when you scheduled the appointment is the same login. Make sure you keep the paperwork given to you upon turn in. The only way to track your vehicle on the app is by using the shipping instruction number located on the vehicle inventory report. My car has a gps locator via the Mercedes app so I was able to track it that way so if your car has something similar honestly that works too. That’s pretty much the purpose of the app as well to see any appointments you have scheduled. It’s just a straight to the point app

I don’t usually write reviews but here we go. I downloaded this application to track the status of my vehicle from OCUNUS to Mainland. I tracked my vehicle through the app, as it showed on mainland. Hours later my vehicle sent out a signal, when I tracked through the vehicle’s GPS, it is still in OCUNUS location even though the app says it’s on mainland. After that experience, I can no longer trust the app. 1 star has been awarded due to this experience. Hopes this helps someone.