Was told that I could stream 2 TVs on the middle package no problem, all month on my high speed data and that I was being connected to a different kind of satellite that wouldn’t bog down when everyone got home after work, school etc. I ended up on streaming 1 TV at night after 9pm until about 11pm. (Can only watch TV when my children are in bed) After 2 weeks every show or movie started buffering non stop. Couldn’t figure out why? Well when I reached out I was told to upgrade my package. So pay more than $110 a month for a couple of hours of tv at night? When I was told I would be able to stream from 2 TVs no problem for that price. I have expressed these issues with this company and how I felt lied to and dupped into using this company just to be locked into a 2yr contract. My advice to anyone looking into this internet service is to just not… you’d have better luck running off your phone’s hotspot.

I’ve used this internet provider for about 4 months and ever since then all the company had done has made one lie to me after another. I was told when I I first had it installed that it would be $65 for the first 3 months and then $99 after that. When my first bill came it was $99 so I called the company and asked why it was so high and they made all kind of excuses for several different fees I was never told about. Then when the three months was over I called again because my price was $130 when it should have only been $99. I have called this company several times over the past 4 months to try to get my internet fixed and all they seem to want to do is charge me more money. It rarely ever has good signal my television spends more time buffering than it actually does playing and when I call to try to get it fixed they tell my I have used all of my data. I’ve tried to tell them that there is no way I’ve used it because I don’t watch but maybe a hour or so worth of tv in the evening times and most of the time it don’t work anyway and all anybody can ever say it that “ I’ve used all of my data would I like to purchase some more”. Everytime I call all the want is more money and I’m already overpaying for the sorry service as it is. This is the absolute worst service I have ever had if you are thinking about going with this company be ready to be lied too and screwed over because that is all they do.

No stars is more like it !! ... So I’ve moved to a remote area which only offers satellite internet. We had been using Xfinity in our old house and it was WONDERFUL. I knew not to expect speeds from viasat like I got from Xfinity but I did expect to at least be able to connect. I don’t know how they are still in business. I think we as customers are being ripped off by viasat and need to come together and do something about them. This company is stealing our hard earned money and taking advantage of the fact that no one else offers internet in their customers area. I had a choose of this or Hughes net. Needless to say , I should have chosen Hughes net. Viasat should be ashamed of themselves for telling ppl that the internet will work just fine for this , and just fine for that and then get it & not even be able to connect. I am currently sitting in my driveway connected to my cars wifi Bc the internet I pay over $200 a month for that is right inside my home wouldn’t even connect for me to do this review. I thought that if I could save just one person from spending their hard earned money on this garbage of a company then it worth me coming out in the cold and using my gas to right this then it’s worth it. Fix this trash you are giving ppl viasat !!

When I first spoke to salesman about getting Viasat internet service, I explained to him that I have 4 streaming TV services that I love, plus several devices in my home that use internet, so I was skeptical satellite internet would be good for us. He assured me that data was unlimited and even on sale for $70 for 90 days, and there would be no problem using my streaming services. Totally untrue. I was signed up for lowest tier, and less than 2 weeks went by before I had no internet service at all. Finally got through to a Viasat rep who explained about high speed data vs standard data, and that my “allotment” for hi-speed had been exceeded. I am now paying $150/month for 150GB hi-speed data, which allows average of 5GB of data daily of hi-speed data, & which gets exceeded every day with only 2 smartphones in household, with no streaming services used at all. I am more than frustrated and furious because I was lied to. I have lowered resolution on all tv sets in house, plus all apps I can think of that “might” use hi-speed data, and will still run out of allowance before end of month, and this after buying an additional 60GB of hi-speed data for $60 MORE dollars. I signed up for Viasat less than a month ago, and hate it. Beware!