iPhone Screenshots

Description

The Cox Business MyAccount app puts the power to view and pay your bill, access equipment and service details, and get support at your fingertips anytime, anywhere.

With Cox Business MyAccount you can:
- Check your balance, see your statement details and pay your bill
- View a list of your services
- Reset your internet, voice, and TV equipment
- Create a support ticket for any active account
- Chat with a customer care agent 24/7

What’s New

Version 1.0.8

iOS:
This version contains the following bug fixes and improvements:
– Cox Business has a new design language! We hope you enjoy the redesign.
– The app now uses Swift 5, and will take up less space on your device
– You can now choose to receive push notifications during a chat session
– Added “Remember me“ as an alternative to the biometric login feature
– Improvements for future network and service reliability
– Fixed a bug where web links would stop working after using the chat feature
– Resolves issues with tapping web links after a chat session
– Resolved issues logging in with Touch ID/Face ID on slow networks
– Added Terms of Use/Privacy Policy links on the login page
– Added “Remember me“ as an alternative to the biometric login feature
– Improvements to the login screen, particularly showing/hiding passwords
– Resolves issues with Ticket History on new accounts
– Improvements to validation for text field length
– Resolves issues with quickly switching accounts multiple times
– Layout and UI improvements with search fields
– Resolves Address Line 1 and 2 becoming swapped after updating a billing address
– More helpful error messages throughout the application

Ratings and Reviews

3.8 out of 5
10 Ratings

10 Ratings

Nargg ,

Doesn’t work and more issues

Well, needed this app this morning and turns out it won’t work with iOS 12.4 (the worst update from Apple in a long time). Add to that and the Cox MyAccount system will only handle 25 accounts. I have over 30. Not a great system.

danchi23 ,

When it works

I was in the beta iOS 13 program and the app was working fine. I went back to iOS 12.4 and now it would not let me log in. States server is not working. Not a good look.

Information

Seller
Cox Communications, Inc.
Size
81.6 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2019 Cox Communications, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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