App has come a long way but still has issues with the stores. Some stores won’t take the coupons for some reason, but you can save a lot of money with them. FYI for the developers, if you order 2 cookies (S’mores or Chocolate Chip) it doesn’t go through. So you will pay for two and only get one. If you don’t notice, its very awkward to go back and explain what happened.Still needs Apple Pay.

1. If you customize your pizza and switch a topping, it charges you for the removed toppings and the topping you put in its place. So if you remove a cheese you don’t like and add a different cheese, it charges you $2.50 more. Want a sprinkle of dried oregano and basil? $5.00 more, for sprinkled seasoning (not fresh). So a pizza that should have been $30 was $40. Also, it charges you full price for adding something to only half of the pizza.2. You can’t use the rewards in the App. So, you have to go place your order in person and wait to use app rewards. Rewards expire super fast as well. Hope you eat pizza every week to use them.3. The app has no history of orders and locations specific to you, so every time you place an order, it’s like using the app for the first time, you have to enter everything in, and the checkout doesn’t work with Apple Pay so you have to manually enter everything in.4. If you change your mind on your order after you started you have to start all over again.The pizza is good, but the app is just so horrible. The thin crust is like a normal crust, but otherwise really good pizza and we’ll worth the $30 out of the $40 I paid because the app is so poorly designed. I’m certain the people that designed it have never actually used it.

I’m not saying anything new here. This app is hot garbage which is very frustrating. About to order from a competitor because the app just now was completely unusable. Please hire new app devs because this is ridiculous…March 2024 update: FINALLY I see we got a new version. Except it’s the same old trash app with a new log-in screen and wow you can maybe use rewards earned on the app for app purchases, evolutionary concept. I was given a sign up $5 coupon that wouldn’t work so not a good start. I bumped it up another star because after two attempts I was at least able to complete and order. Even tho I already set my local PF location, it said no delivery available which I know was bogus… Let’s keep developing this app into something we can enjoy using.

This pizza is SO GOOD but the app is SO BAD!! Every step of trying to order a pizza is so unintuitive, tedious, and difficult. It’ll show my selected location for my local restaurant at the top of the app, but when I’m trying to order, I have to repeatedly “Show more stores” and go through an endless list of locations that are in absolutely no sensible order to find my location. No option to search by keyword for locations. No option to save my frequent location. No option to use my location to find the closest store. Paying is a nuisance too. It won’t save my card info, even though I ordered the same pizza from the same location on an almost weekly basis. No ability to auto fill. No PayPal or Apple Pay options. This app is a mess. I find that I actually go to this restaurant less because it is such a hassle to order and I only will go in if I actually have the time to go order in person and wait….