Grove Collaborative 4+

I have reviewed once before, I’m sure it’s here somewhere, but as I’ve been a customer for almost 2 years now I thought I would once again review. The customer service is IMPECCABLE. I can not say that I’ve not had an issue, but I can say that they quickly fixed it and went above what needed to be done. Somehow during the shipping or maybe during the packaging, a lid loosened on a cleaner and spilled over everything in the box. They replaced the cleaner that spilled with two bottles instead of one and gave me a credit on my next purchase. This happened well over a year ago so they may have done more (I feel like they did) but I can’t remember. They really do take customer reviews seriously, I feel, so even if you have a product that you didn’t like just let them know the reason! I read all the reviews before I purchase an item also. I really enjoy the products. I know that a lot of stores carry the brands they have and at a cheaper price (sometimes), but the reason I keep coming to Grove: customer service. I like thinking that supporting a company that is trying to be plastic free is helping also along with all the things that I do myself to reduce waste and using as much tree-free and plastic-free products as I can. I’m not completely green, maybe a sea-green, but I do what I’m capable.

Thank you so much for taking the time to provide this thoughtful review! We're thrilled to hear you've been enjoying your time with us so far. If you ever need any help with your account or a product recommendation, please reach out to us at support@grove.co. Thanks for choosing Grove for your home and spreading the love.

I’ve been a Grove customer for some time now (before Ms Meyers or Method was seen in stores), and I still get excited when I get a shipment from them. I love the customizable capabilities they offer with recurring shipments. The products they’ve sent has never disappointed, as I was weary to try anything other than “brand name” before. The important thing for me during my change to responsibly-made products was the company’s awareness of the environmental impact and how they integrated that knowledge into their company in order to minimize that impact. Another important thing was worker/human rights and making sure the products I bought were manufactured and produced by people who were not working long hours, being paid cents, no benefits, and in an unpredictable, unsafe work environment. Everything I buy from Grove, I know, is produced by companies who have the same mindset. It was not long before I started venturing out from just cleaning products to towels, kitchen utensils, cleaning rags, laundry, etc. I have never been disappointed.
I actually never write reviews, as I often see them as disingenuous and easily manipulative, BUT I was so happily surprised with the quality of the items I bought in my last shipment, that I just had to write one.

TLDR: Grove is awesome. Buy their stuff.

We really love that you find value with our mission and are enjoying being a member of the Grove community! Thank you for the multiple versions of this fabulous feedback.

I’ve used Mrs. Meyers for over a year now. When I couldn’t find the cleaning spray in stores my friend told me about Grove. I honestly was not aware of how many natural and waste reducing products there were at an affordable price. The app makes it super easy to discover products. I love that I can edit my cart at anytime for the next month. When I get my box I open it and cannot wait to clean and use my products. I feel better, my home is cleaner, my home smells amazing, and I feel confident in the products I’m using with my 2 children. I love that I don’t have to leave my house to get products. They have great sales and items you can get for free with your order. They also have fast shipping! If you’re someone who has been considering going to natural products and reducing the amount of plastic you use, I highly recommend grove. If you’re concerned they won’t work as well as bleach or 409 let me tell you, they work better!!! Plus you won’t have a chemical smell in your home and no cough or sneezing from using chemical products. I absolutely love grove and cannot wait to make many more purchases with them!

Wow, what a review! We're so happy you love all of the options we have at Grove. Thank you for choosing us for your home. 😊