Description

Created to provide a more convenient way to manage your vehicle, the Lexus app gives you even more ways to stay connected to your vehicle.



Featuring our range of Lexus connected services(1)(on select 2010 or newer, for Hawaii customers, 2018 or newer capable vehicles), sign up to activate, or manage your vehicle’s own Connected Services, if your vehicle is equipped. Also, you’ll get vehicle health information, Remote Services features and…

• Remotely start/stop your vehicle(2)
Start your vehicle and even warm or cool the interior based on the last climate-control settings.

• Lock/Unlock your doors
Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete.

• Find your parked vehicle
Forgotten where you parked? Use the Last Parked Location feature in your app to guide you to your vehicle's last known parked location.

• Guest Drivers Alerts and Notifications
Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded.

• Vehicle maintenance alerts and health reports
Check your maintenance alerts and see your vehicle’s health status in just a few taps.

• Drive Pulse
Use Drive Pulse to monitor how you drive and learn how to become an even more efficient driver!

With select 2022 vehicles, experience a range of new connected services features designed to help you get the most out of your vehicle and assist you every day. Some of the new features you can enjoy include:

• Digital Key
Start the engine, lock and unlock the doors, even give access to others remotely, via your phone. Never lose your keys again.

• Last Mile Navigation
Get directions sent from your vehicle to your smartphone via the Lexus app to get you the final steps of the way.

• My Destinations
Set up to 20 destinations like home and work that can be saved and sent to your vehicle making it easy to reach your destination.

• Integrated Streaming
Access your favorite audio streaming service and control it straight from the head unit without having to plug in or pair your mobile device.

• User Profile
Customize your profile by creating a profile name and adding a personal image.

Downloading the Lexus app also gives you access to other great features:

• Owner’s Manual & Warranty Guides
Access your owner’s manual and warranty guides instantly.

• Dealer Locator
Login to the app and search for the closest Toyota Dealer and save your preferred dealer for future reference.

• Service Scheduling
Let the app assist you when it’s time to schedule your next service appointment.

• Roadside Assistance
In the event you need Roadside Assistance, login to the app for Roadside Assistance contact information.

(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.

What’s New

Version 1.2.5

- App improvements
- Performance improvements
- Bug fixes

Ratings and Reviews

3.7 out of 5
5.3K Ratings

5.3K Ratings

vmontgom ,

Getting better.

I have to change my rating. I wasn’t a fan of the new app. Once downloaded my remote capabilities ceased to exist. I could not communicate with the vehicle. It has been at the dealer for a week trying to fix the problems. The vehicle status only reports from the last time it worked back in August. Please return to the old format. In addition I appreciated that I had to enter a passcode to use the remote features. Thank you for working with the service team to resolve the issues with my remote starter. Picked up my car yesterday and I have function again. Looking forward to the upcoming updates. Hopefully you can fix the alert notifications to let us know the issue, ease of logging on, and reliability of commands, and the tracking, I don’t want data gathered on my driving to be a contingency of my using the app. I would like a choice. Thanks again.

Developer Response ,

UPDATE: Thanks for letting us know you picked up your vehicle and the Lexus app is working for you, we will definitely take your feedback back to our team. We want your experience to be all that you expected from an app. Thanks again!

We are sorry to hear that there has been some hardware issues on your vehicle. Please let us know if there are still any problems with the Lexus app communicating to the vehicle by contacting us at https://www.lexus.com/contact. Regarding the use of a passcode/PIN, we have forwarded this feedback to our design and development team.

NoIDPlz99 ,

A truly unimpressive app; 2021 update: simply awful

2021: I traded my L-certified for a new car and the app was included. Unfortunately, it doesn’t work as described most of the time and just refuses access frequently. You’d expect better from Lexus. 2020: I bought a 2019 L-Certified car at a Lexus dealership. Lexus (Enform services) sent me an email with a non-functioning link, so I called the dealer and they told me to just download this app. I did and I still haven’t figured out what the big deal is. Instead of showing you up front some info you might want about the car status or letting you remotely interact with the car (you pay extra for actual interaction) the first thing it shows you every time you open the app is what you DON’T have and need to pay additional money for. So, if you wander around in the app until you find vehicle status and can see your car is unlocked, there’s nothing you can do about it until you pay for Remote Services. The app has no functional menu or dashboard. Good thing at least the app is free, because it is without any practical use or value. It might be if you pay $80 plus per service per year to get the full “suite” and all the accoutrements, but you shouldn’t have to. This app is little more than an advertisement for more services.

Developer Response ,

We appreciate you for sharing this honest feedback. We are hard at work ensuring that our application is the best all in one stop for your vehicle. We will continue to add additional features that guests will find beneficial and are not locked behind a paywall. However, yes, any feature that is linked with our Lexus Enform Remote service does still require an active subscription. Thank you for your thoughts, we hope you have amazing experience with your new L-Certified purchase!

Birdwatcher44 ,

Overpriced, underwhelming

For $85 a year after taxes this app should do it more then regular key fobs. I know what you’re saying, regular key fobs can’t schedule appointments for service etc. but I don’t need my $85 app to schedule my appointments when I have the app on my $1100 phone that also can schedule service appointments. This app on more than one occasion has told me that it was unable to process my request while trying to start my vehicle only to go outside and find my car was running at other times it didn’t process my request I never started the car. For $85 I should be able to use the app to roll down and up my windows as well as open and close my sunroof some key fobs do that already for free. So if we’re going to charge a premium price because it’s a luxury brand then give your customers something to smile about. I would like to be able to say yeah cost me $85 a year but I can do all this with my app. hopefully someone will read this and say you know this customer has a point instead of reading it and saying yeah right good luck with that. Well I know this looks long but it’s a quick read and I hope someone reads it. I’m two years in and it’s a waste of money. thank you

Developer Response ,

Your comments are important to us. We appreciate your honesty, as we are always looking into ways we can improve for our guests. Please know we will forward your feedback along for consideration. If you're currently experiencing connectivity issues, we'd like to help. Please give us a call at 800-255-3987.

App Privacy

The developer, Lexus, a Division of Toyota Motor Sales, U.S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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