The Gifts, Perks, Product Selection, Marketing and Sales Prices are all greatly appreciated. We really need an “Update App Now” & “Update App Later”or“Remind Me Later” Feature!!! Simply because sometimes we need to add a “Top-Up” of Data, “Plan Upgrade”, or simply have to wait until we get to a WiFi Connection to be able to “Download the App’s Newest Update” and w/o “Having the Option to Choose” about the latest Updatable App Version we are instantly being blocked from using the app. Not everyone has Home WiFi Access or a way of Accessing a WiFi Network due to transportation issues or a friendly neighbor who will allow access to their home WiFi Network!!! But if the next update includes that option/feature everyone would be appreciative and would probably cut down on a portion of calls into Customer Support Services!!! Thanks, Q. Jack

I have been with airtalk over a year now. This is by for the worse company ever. To talk to a actual person it takes hours. And most time you don’t resolve the problem your having. I have an iPhone that they sent me. The battery is not good and the phone does things I don’t want it too. I have never been able to set up voicemail, I don’t understand why. So when I get important phone calls and I miss it. They can’t leave a message even if they wanted to. I get text from the airtalk with special prices, but when you talk to someone, they tell you a different sorry on why you can’t get that price. I have told them I would like a new phone, because the one they sent my is a bad phone. I tell them I will go with another company if they don’t. They don’t care, then when I was ready to transfer my # to another company, they stoped it from happing. I never told them to do that, I’m fact I said not to do that. I ended up without a phone for 2 weeks because Obama care thought I was trying to get 2 phones just for my self. I want to leave so badly, but because I can’t find a company that has a iPhone for free with switching. I’m stuck, if they would just send me a new phone,(new to me) not talking brand new, I would not be writing this. I have more bad to say and no good things. But I think you get my point, when I say do NOT join airtalk wireless. Best advice I can give you.

This is the absolute worst provider I have ever had the displeasure of having. From day one it has been a nightmare! I was sent a junk phone that did not work. I contacted support, and have yet to hear back. They give you a 15 day grace period on the phones they send you, however it’s impossible to return/exchange because there is no support. I then tried an ESIM on an iPhone I had. Things took a really bad turn after that…. Service was hit and miss, and on the few occasions I was able to make calls, they were dropped. Family began telling me that a man was answering my phone, and music would play when they called. So I called my number from a friends phone and both times someone else answered. Then my nightmare began. My phone was hacked, any and all accounts on my phone was hacked and now each time I attempt to sign up with another provider I receive a welcome email from the new and a “we will miss you” email from AirTalk. Only to receive an email from the new stating that I have opted out of their service and an email from AirTalk welcoming me back. However, I hadn’t made any changes. Now whenever I am able to make calls i can hear buttons being pressed, or they are dropped. My location is constantly being turned on and it is a mess. I advise everyone to steer clear of this company!

I try to be an honest person when I leave a review. I had no high hopes about the customer service and so on. I would have thought they would replace the battery before sending out this I phone 8. Right away it said battery needs service. Then it went to. Needs to be replaced on the next screen. Lol. So that was the first real difficulty. Then it took forever to combine my ACP and Life line. Once they did it seemed all might be improving except the battery of course. Each month when I get my top off data it automatically goes to High Speed service for about a week. Then once you get around 4 or 5 gigs used out of the 15 High Speed data Allowance. They throttle you down to 2g or 3g speed. It’s horrendous waiting on google to load one page. This is the truth of my own experience. Every month the same exact scenario. High Speed for a few gigs, and then throttled down to snail pace. The phone system is running just fine. I do not load my phone with pics, movies, videos etc.. Every Single Month. Throttle, Throttle, Throttle. And good luck understanding anyone. Good luck to any future takers. Again this is my own experience. I do not know anyone else using Air Talk or Air Voice!