iPhone Screenshots

What’s New

Version 7.12.0

-Includes improvements to search and other updates to your shopping experience.
-Share Style Boards with your friends and get their feedback—only in the app!

Love the Macy’s app? Rate it now to let us know. Questions or comments? We’re happy to help! Contact us as customerservice@macys.com

Ratings and Reviews

4.8 out of 5
825.6K Ratings

825.6K Ratings

LibraScribe ,

Hackable? Perhaps...

So I am a big Macys shopper, and I loved this app from when I first installed a year or two ago. Very convenient, between my list and my cart, it was easy to select and move items. Loved the search, really truly loved this app. When it was updated to include a dashboard recently I was thrilled. It called up recent activity and orders for me without my having to login. But to actually place an order login was required. One evening i placed like 10 pairs of boots in my cart for consideration. When I came back the next morning to narrow it down and place the order, my cart was empty. Strange. I clicked recent orders and found an order had been placed that morning. Hmmm. The order was for a $200 pair of sneakers ( not my style or size) and shipped to an address in LA (I'm in NY). THEN I noticed they'd changed the billing address, email and phone number. Seems like there was some back door vulnerability in the dashboard feature that the developers missed. App deleted. Sorry Macys. Fix that and I'll be back.

Developer Response ,

We saw your review and would like to get more information so we can look into your issue. Write us at TechResponse@macys.com and we will follow up. Thanks.

425509 ,

Better than website at least

I decided to register for my upcoming wedding at Macy’s and after the initial registering online through the website, had nothing but issues and site glitches. The pages won’t load, and even when you do get it to work, when you click on the next page of your search nothing happens. So you might have 50 pages in a search but are limited to one page of it to select an item. So I then decided to download the app, thinking it’s gotta be easier there. Kind of... but not really. When you add things to your registry and tell it the number of items you want, sometimes it doesn’t even add them at all. If it does add them, it’ll add one to the registry, not the 4 you told it to. When you go to the registry, you can’t click on the registry item and easily change color options from there. You have to go back through the search process and re-find the item and re-select it that way. At one point I considered canning the whole registry at Macy’s because of how clunky the app AND website are to use and navigate. But instead just stuck with the very few items I had on there and will not be adding any more.

FIX THIS! Most people don’t have time, patience or the will to try to navigate your clunky and glitch filled website and app. At least have ONE reliable self service site.... wasted a lot of my time.

donnalynnebrown ,

App was perfect but then...

after 1/9/19 update, I can’t access my shopping bag. I add items then go to check out and it just spins and spins and spins and spins and spins and spins and spins...
UPDATE #2: ALL IS WELL!! My only complaint now is when I add for example a 25% off coupon to my bag, most of the amount off is cut off when viewing the bag. I can’t see how much is being taken off each item. (I have an iPhone 6s).
UPDATE: I could see my Shopping Bag first thing this morning but by mid afternoon after doing lots of shopping in the app and adding a few things to my bag, trying to view my bag is back to spinning and spinning and spinning and spinning and spinning and spinning... I shut down and reopened the app...didn’t help. I even powered down my phone and turned back on...also didn’t help.
I have an iPhone 6s. I am a Platinum Macy’s credit card holder. I cannot buy more stuff with this current problem happening.

Information

Seller
Macys Inc
Size
520.8 MB
Category
Shopping
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2017 Macy’s, Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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