Zocdoc is the start of a better health care journey for you. Find and book top-rated local doctors, on demand. Visit them in their offices, or video chat with them from home.
Compare medical professionals near you and instantly book appointments that work with your schedule. Worried about whether a doctor takes your insurance? Use the Zocdoc insurance checker and filter for providers who accept your health care plan. Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place.
3 reasons you’ll love using the award-winning Zocdoc app:
• Find and book the best local doctors based on reviews from other patients.
• Scan your insurance card and find doctors that match.
• Choose between an online video visit or heading to a convenient, local doctor’s office to get the care you need
Oh, and did we mention the app is free for patients?
Take the hassle out of health care. Filter doctors according to your symptoms and find specialists in over 50 categories. From primary care doctors, pediatricians, allergists, OBGYNs, urologists, psychologists, dermatologists, dentists and more - you’re guaranteed to find care that suits your needs!
Zocdoc makes it easy to get the right care when you need it the most.
Download Zocdoc today for all of your health care needs.
Right Doctor, right now®
In this update, we fixed bugs and optimized features to improve your app experience. Thanks for choosing Zocdoc!
Ratings and Reviews
Absolutely wonderful having this app! I love that I can chose ANY doctor that I want, just based off of their availability. There is absolutely nothing worse than having to Google “doctors near me” and having to call each individual one to find out who can or has time to see you immediately! Oh, and if you don’t make an appointment with each one at the very moment, by the time you call back bc you wasted all that time calling every single doctor, just to realize that one was the soonest appointment and doctor available even though they are booked 3 weeks out at the moment, then by the time you call back to schedule that appointment, it’s already been taken!!! So now you have to wait 4 weeks to be seen!
So, basically, like I’ve said, this is an absolutely great app for SO many reason other than just what I’ve mentioned. I recommend this app to everyone I know for it’s easy convenience! Also nice that I don’t have to deal with calling and as soon as someone answers the phone, I’m not being thrown on hold before I’m even given the chance to answer them back as to if, “it’s okay to hold!”
So take it from me, this is a MUST HAVE app!!!
It’s not what it promises to be.
Zocdoc has changed dramatically. The service used to charge doctors a flat fee to be on provider list. Patients who needed to see a doctor could always find someone and pay a reasonable fee if no insurance and expect to use most insurances including Medi-Cal and HMO. If they wanted to schedule with same doctor for follow up, this option was always available. Since June of 2022, the billing structure has changed. The doctor has to pay $40 for each patient who books online, whether the patient is seen or not. This, of course, became a much more expensive proposition for the doctor and he has option to cap his monthly expense, which makes him unavailable to receive any future referrals after he reaches the cap. The new billing structure placed a huge barrier to patient-doctor interaction on Zocdoc. Firstly, the doctor can’t afford to accept Medi-Cal or HMO patients anymore. Secondly, to cover increased expenses, the doctor must increase his charges for patients coming from zocdoc. Thirdly, the moment the doctor reaches his cap he becomes unavailable to more patients on zocdoc. Therefore, the choice of doctors, obviously, diminishes drastically. My advice, find a different service to look for doctors, just do a simple Google search. Zocdoc isn’t worth it.
Developer responded with a lame robotic answer, not covering a single issue raised by my review, just call us if you have questions…yeah right.
Developer Response ,
Thanks so much for providing us with your feedback. Zocdoc is a paid marketing platform for providers, and our pricing was determined by a valuation study conducted by a reputable third party for the types of services Zocdoc is providing to them. Providers also have multiple options to ensure that their information and availability are correct, as well as ways to make this platform as beneficial as possible for them. However, Zocdoc remains a free booking service for our patients! Please give us a call at (855) 962-3621 if you'd like to discuss this any further.
Causes more problems when most providers use it wrong
Whenever I make an appointment through ZocDoc I follow up and call the provider to confirm. About 85% of the time through my experience, upon following up either the provider isn’t actually in-network despite it saying that they are in ZocDoc or more commonly the appointment I thought I scheduled isn’t actually available (and sometimes they aren’t available for months). When I callout the provider’s rep about this issue they seem like they have no idea why I’m frustrated and offer zero sympathy… and sometimes they get mad at me for explaining my frustration… this is usually after spending 10 - 15 minutes spelling out all the personal info that should have been provided by ZocDoc. Medical care should be more delicately handled vs victimizing patients (I know this seems dramatic but when dealing with certain medical conditions and then needing to deal with this mess - it really does feel violating). I love ZocDoc’s interface, all the info it provides, reviews, and such ease of use. Unfortunately providers seem to have difficulty syncing their system… and show no cares in the world about the inconvenience and confusion it causes. I think it used to be better. I’ll probably just use my insurance website, moving forward… even though it’s horrible… and just call providers directly vs attempting to schedule online.
Developer Response ,
I am so sorry to hear that this has been your experience using Zocdoc. I also would like to apologize for the lack of sympathy that was shown to you after you expressed your frustrations to the providers. We would love to follow up with these offices on our end as well since this should not be happening. At your convenience, please reach out to us at (855) 962-3621 ao we can gather more information. Thank you!
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- iPod touch
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