Merchants Bank N.A. Mobile

Name: Merchants Bank N.A. Mobile
Rating: 4.7 (3958 reviews)
Author: Merchants Bank N.A.

Merchants Bank N.A.

Free

4K Ratings
Ages

4+
Years
Category

Finance
Developer

Merchants Bank N.A.
Language

EN
English
Size

25.7
MB

The Merchants Bank mobile banking app provides easy-to-use, secure access to your Merchants accounts from your mobile devices. All the basic online functions you’d expect, like account balances and transfers, plus: • Enroll for mobile or online banking through Merchants mobile app • Initiate mobile deposits • Quick and easy access to your account balances without logging in with Fast Balances+ • Face ID and Touch ID+ • Pay bills and set up new payees • Check your credit score • Notify us of your travel plans so your Merchants debit and credit cards continue to work out of the tri-state area + On compatible devices. Member FDIC.

Ratings & Reviews

4.7

out of 5

4K Ratings

Broken
11/22/2020

Vikesffl
(iPhone user) Over all the app is good... until. After a few days of using the app I get a message that an unexpected error has occurred and to try later. Once this happens I can never use the app again without getting this message until I delete it and reinstall it. This has happened to me about 5 times now. This being the 5th time and why I’m leaving this review! Also every time I leave my WIFI it asked me a bunch a security questions. Once and a while I understand but every time! This is definitely not the best bank app I have ever used.
Broken
11/22/2020

Vikesffl

(iPhone user) Over all the app is good... until. After a few days of using the app I get a message that an unexpected error has occurred and to try later. Once this happens I can never use the app again without getting this message until I delete it and reinstall it. This has happened to me about 5 times now. This being the 5th time and why I’m leaving this review! Also every time I leave my WIFI it asked me a bunch a security questions. Once and a while I understand but every time! This is definitely not the best bank app I have ever used.
It’s okay but....
06/26/2020

Keener2453
I do not like the change in the bill pay option. Previously when I made a payment no matter when the date was set, the disbursement showed being out of my account immediately. That worked perfect for me, PERFECT. The new system doesn’t work that way. When discussing this revised feature with other patrons of your bank, they are not happy with this revision either. This is it, that is the only change I don’t appreciate...I know this is a huge software change, if even possible, but it is also a huge improvement as well. The bill pay option is the only feature I use. So you can imagine how important this change would be for me.Thank you for asking for opinions. I so appreciate Merchants Bank. The people at Merchants in Onalaska are incredible to work with! Thank you,Colleen Kanz-Schultz
It’s okay but....
06/26/2020

Keener2453

I do not like the change in the bill pay option. Previously when I made a payment no matter when the date was set, the disbursement showed being out of my account immediately. That worked perfect for me, PERFECT. The new system doesn’t work that way. When discussing this revised feature with other patrons of your bank, they are not happy with this revision either. This is it, that is the only change I don’t appreciate...I know this is a huge software change, if even possible, but it is also a huge improvement as well. The bill pay option is the only feature I use. So you can imagine how important this change would be for me.Thank you for asking for opinions. I so appreciate Merchants Bank. The people at Merchants in Onalaska are incredible to work with! Thank you,Colleen Kanz-Schultz
Terrible! Error messages constantly
03/04/2021

gnhur1
This app is absolutely terrible! There are days that go by when I can not get in without receiving an error message. This happens while all my other apps work including ones from other financial institutions.
Terrible! Error messages constantly
03/04/2021

gnhur1

This app is absolutely terrible! There are days that go by when I can not get in without receiving an error message. This happens while all my other apps work including ones from other financial institutions.
Will be changing banks.
01/18/2024

jessicadayayayayay
This has been the worst banking experience we have ever had. Local bank employees have been phenomenally friendly. That being said, the online banking experience, customer service, credit card service, and capabilities have not come close to meeting our expectations. What has been advertised and explained has been extremely misleading and very disappointing. As a small business, we were referred to Merchants by a much more reputable banking service as the “go to banking service for small businesses” as they have many added fees for small businesses. That being said, we will be switching to the banking service who referred us to Merchants.
Will be changing banks.
01/18/2024

jessicadayayayayay

This has been the worst banking experience we have ever had. Local bank employees have been phenomenally friendly. That being said, the online banking experience, customer service, credit card service, and capabilities have not come close to meeting our expectations. What has been advertised and explained has been extremely misleading and very disappointing. As a small business, we were referred to Merchants by a much more reputable banking service as the “go to banking service for small businesses” as they have many added fees for small businesses. That being said, we will be switching to the banking service who referred us to Merchants.

Minor bug fixes and enhancements.

Version 24.2.7

Nov 4

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics