Natural Grocers 4+

First, THANK YOU for finally making this app. It is already leaps and bounds ahead of the website but to be fair, that’s not saying much.
It’s still not very user friendly to access rewards. It should be a big bold navigation icon straight to rewards since that’s what most people are going to use the app for.
Also, there should really be a “clip all” button. It took me several minutes to load all of my coupons in.
Lastly, the side menu doesn’t make sense from an end users perspective. Having the about us section at the top isn’t good design. Put the features and navigation at the top that will be used the most, I.e rewards, coupons, upcoming promotions, etc.
There’s a lot that y’all could do to make this a stellar user experience and it wouldn’t take too much. The bones are there and that’s the hard part.

When I think of an Stores Application I think of something that can be helpful when shopping.
It should be something that is unique to the location where we are shopping. What’s there, where it’s located, we can create a shopping list.
I have forgotten Thousands of dollars worth of products because:
1. I couldn’t find them. 2. I couldn’t find anyone to ask. 3. I forgot my book or list at home. 4. I got too close to the checkout and gave up. I get to the checkout line, I don’t go back. Plus I’m not inconveniencing the people behind me.

As so many others have noted, the initial login splash screen would not recognize my existing account.

SOLUTION: skip the first login screen and use the icon in the upper right corner. That one seems to take the login info just fine.

More importantly, please add a product finder and a shopping list feature and I’ll give it five stars. I’m not very interested in coupons since they’re never for items I buy, but I would totally shop at NG way more often if I could browse the products and build a list without using the annoying ad-laden instacart app.

I really like NG for certain things, but if it’s more convenient to shop at WFM and Sprouts because of their apps, then I’ll do that.

For the record, I’m no longer doing business with instacart due to their refusal to refund money on the damaged and spoiled food items their shoppers repeatedly deliver. This is an issue that seldom if ever comes up with any of the other dove shopping services I rely on, and I find it mind-boggling that a company would blacklist a customer for its own QC failures. This on top of its questionable treatment of the shoppers? So unethical.