1) I finally found where the automatically recorded clips are stored. It’s under Devices Messages not Album which I would expect where pictures would be. The reason why is that is important is when you click on the notification on your home screen and Birdty is already open in the background it can do several things but not one of them is bring you to the movie clips it notified you about. It will usually close Birdty or bring you to the home screen of Birdty. If Birdty is closed when you click on a notification it seems to go straight to the movie clips. 2) in the album the date is wrong. It seems to be a day behind. 3) I think also in the album I got a pop up error message in Chinese. I haven’t been able to recreate it. 4) The help section is nice on the main screen but the explanations in the light gray are very hard to read. Why can’t they be in black like the headings? Please be mindful of those of us with older eyes.

We got a smart birdfeeder from Costco for my elderly parents for Christmas. First, what works well: notifications for the camera spotting a bird are coming through fine. We can also see videos by visiting the “Device Messages”, but videos and images are not being automatically saved to the app’s album, which was confusing for my parents. Aside from that, video looks good and is timestamped. Everything else about the app is pretty poor though.There are many confusing buttons strewn across the app. The main page of the app shows a bunch of videos submitted by other users, which is also confusing to my parents. We could care less about other people’s videos. There are buttons for FAQs and Help, but the literature is clearly talking about lightbulbs and scenes, which make me believe the company is lumping help files in from their other products. It’s clearly made by someone who has English as a second language, and it’s strange to throw a bunch of help files for other products in the app when it is clearly focused on their birdfeeder cameras.We subscribed to the cloud storage and AI features, which was challenging and we presented with inconsistent price points depending on which subscription link we clicked on. Now that we are subscribed to the annual plan, it is not identifying birds and I can’t figure it out for my parents, it’s not obvious anywhere how to enable the AI features once you’ve subscribed. We only see the same timestamped videos with a “share” and “download” button. Saving to the album also does not trigger AI features. I can’t find any help regarding this feature, which was the main selling point for the subscription.Anyway, I think the low score on this app is well deserved. It is half baked.

I get like 200 notifications a day that "little animal guests" have been detected at my bird feeder, and maybe 1 notification a week that a BIRD has been detected at my bird feeder. I don't blame the app for ask the squirrels visiting, but if it can tell the difference between a squirrel and a bird, why is there no way to turn off squirrel notifications and only keep bird notifications? There is literally no setting for this. I can turn off all notifications (defeating the entire point of the app), or I can keep them on and get dozens of notifications every hour about squirrels visiting. FURTHERMORE, the app does frequently SAY (and send me a notification) that the bird feeder has "automatically evicted little animal guests." I have zero idea what this means since the squirrels are always still there after it says that, and nothing appears to be happening in response to their presence. A close relative bought this feeder as a gift for us or I would ABSOLUTELY return it.

The feeder was easy to put together and set up. The camera gives high quality footage and captures the bird songs and sounds. The squirrel alarm is sometimes effective but if you don’t actually go out and scare the squirrel off they learn to ignore the alarm. I’m surprised that the camera tho on night sensor didn’t catch the deer eating feed (there’s hoof prints all over the ground so they were there!) I’ve been having an issue with recharging the camera indoors with outlet it’s very very slow to recharge (more than a week!) and may have to get another one. It’s supposed to also recharge with the solar panel which I don’t if that works simply because there’s not much sun hitting it. Otherwise I love it the bird Id also worked just fine and accurately. Located in CT.