TurboTenant for Renters

Name: TurboTenant for Renters
Rating: 4.8 (6419 reviews)
Author: TurboTenant, Inc.

Renting Made Easy

Only for iPhone

Free · Designed for iPhone

6.4K Ratings
Ages

4+
Years
Category

Productivity
Developer

TurboTenant, Inc.
Language

EN
English
Size

95
MB

iPhone

*If you’re a landlord, download our “TurboTenant for Landlords'' app to manage your rentals. Take your TurboTenant renting experience from your desktop and web-browser to a powerful, all-in-one app. TurboTenant for Renters makes the entire renting experience easier for the modern renter. It’s the 21st century – and it’s time the way you rent reflects that. Whether you're paying rent, reporting maintenance issues, tracking your status on a new home, or communicating with your landlord, you can handle it all from the palm of your hand. Key Features: - Pay Rent From Anywhere: In just a few taps, schedule an upcoming payment or pay your rent on the spot. Also, keep a record of past payments for easy reference. - Submit Maintenance Requests On the Go: Instantly submit requests as issues arise and keep track of their status in one convenient place. - Never Miss a Payment: Get reminders for important due dates, so you can stay on top of your finances hassle-free. - Direct Messaging: Ditch phone tag and cluttered texts! Chat with your landlord directly in the app and keep all your communication organized.

Ratings & Reviews

4.8

out of 5

6.4K Ratings

Using the app
May 3

aloha jon
It was super frustrating to get the payment process figured out on my cell phone… but once our landlord, Jon, came over and sat with us to get it figured out it’s was super easy this time… he figured out that our problem was the text size adjustment on my phone… once we adjusted it to smallest size we were able to see the full pages on the app and get all of our payment data input… anyhow, it would be good to add that info in the help section of the app as it would save tenants hours of frustration in doing the initial set up. Sincerely Jon and Gina.
Using the app
May 3

aloha jon

It was super frustrating to get the payment process figured out on my cell phone… but once our landlord, Jon, came over and sat with us to get it figured out it’s was super easy this time… he figured out that our problem was the text size adjustment on my phone… once we adjusted it to smallest size we were able to see the full pages on the app and get all of our payment data input… anyhow, it would be good to add that info in the help section of the app as it would save tenants hours of frustration in doing the initial set up. Sincerely Jon and Gina.
Buggy
Nov 6

Coyanamn
No matter how many bug fixes, this app is constantly bugged. When your keyboard opens it can’t close in the feedback window, when you try to press the menu button the menu options don’t actually come up where you can see them. It’s like they get stuck half way through pulling up. And also it seems to be incredibly hard to submit any kind of bug reports. Let alone that the only way to add direct deposit for rent is by going to the website online via a computer or phone compatible browser and connecting it, which led to me paying fees for months on something that I could have just scheduled to be pulled. It doesn’t even appear as an option in app, and it doesn’t allow you to change payment methods in app either, only on the website.
Buggy
Nov 6

Coyanamn

No matter how many bug fixes, this app is constantly bugged. When your keyboard opens it can’t close in the feedback window, when you try to press the menu button the menu options don’t actually come up where you can see them. It’s like they get stuck half way through pulling up. And also it seems to be incredibly hard to submit any kind of bug reports. Let alone that the only way to add direct deposit for rent is by going to the website online via a computer or phone compatible browser and connecting it, which led to me paying fees for months on something that I could have just scheduled to be pulled. It doesn’t even appear as an option in app, and it doesn’t allow you to change payment methods in app either, only on the website.
Buggy app with fictitious ratings
Aug 1

Boss Alden
This is by far the worst app that I am forced to use on my iPhone, due to it being required by my landlord to communicate and pay rent. For anyone that has used the app it is quite obvious that something is up with the 4.9 star rating. My experience started with logging in. They simply don’t offer the same login options as they do on their website, so google SSO is not available for those who signed up on the webpage. Furthermore the app is riddled with bugs. It constantly crashes and forces you to restart. Also very adware-like in the way it constantly pushes certain “features” like renters insurance and credit reporting. Overall this app is highly frustrating, and TurboTenant is a slimy service to begin with. I will be communicating with apple about the fake reviews, but be wary of the 4.9 stars. Those are not real.
Buggy app with fictitious ratings
Aug 1

Boss Alden

This is by far the worst app that I am forced to use on my iPhone, due to it being required by my landlord to communicate and pay rent. For anyone that has used the app it is quite obvious that something is up with the 4.9 star rating. My experience started with logging in. They simply don’t offer the same login options as they do on their website, so google SSO is not available for those who signed up on the webpage. Furthermore the app is riddled with bugs. It constantly crashes and forces you to restart. Also very adware-like in the way it constantly pushes certain “features” like renters insurance and credit reporting. Overall this app is highly frustrating, and TurboTenant is a slimy service to begin with. I will be communicating with apple about the fake reviews, but be wary of the 4.9 stars. Those are not real.
Do not use
Feb 23

R. Cisne
This is the first time I’ve ever been compelled to write a review because of how bad it is. I was supposed to pay my rent through the app but it never showed me an option to actually pay it, only showing an “Amount Due” button. Then after two weeks, it finally showed up but managed to take out $1600 from my account and not return it despite my landlord showing me that she refunded it because it should have never gone through. And even then, the button to actually make a payment never showed up. I’ve been trying to change my password now and the link they sent has been loading and spinning for over 10 minutes. Definitely not worth it, I’d suggest literally any other payment method or app than this one if you are able to.
Do not use
Feb 23

R. Cisne

This is the first time I’ve ever been compelled to write a review because of how bad it is. I was supposed to pay my rent through the app but it never showed me an option to actually pay it, only showing an “Amount Due” button. Then after two weeks, it finally showed up but managed to take out $1600 from my account and not return it despite my landlord showing me that she refunded it because it should have never gone through. And even then, the button to actually make a payment never showed up. I’ve been trying to change my password now and the link they sent has been loading and spinning for over 10 minutes. Definitely not worth it, I’d suggest literally any other payment method or app than this one if you are able to.

- When you need support, you can now start a chat with our team from the Help section! - Other fixes and improvements

Version 4.0.10

6d ago

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