I begging you please store set up location in St. George Utah including all 50 states you are my Top one then Dutch Bro is yuck it! Please make all store set up all 50 state u will get business keep running and make more customers happy ur are Top are my favorite Coffee bar shop! Please please please I beg you set up location also they will love to work with your business at store each location! I love Iced and Blended Caramel Blondir is my best favorite coffee bar since I can’t wait to coming home from Oregon on December 20th ready go stop and by and grab my favorite coffee! I big please create one for our location and other 50 state I will be so happy! Including customer will be happy too! Stay tuned! You are Amazing Black Rock! U are my fans! Please keep this give to ur boss and manger and ceo!

I used to love BlackRock but the environment and quality has changed a lot in the last 2 years. I noticed this especially after they changed their system and app. I went in to get a free coffee after my app “stamp card” was full. When I went in, the employee told me that they changed their app. That was a little weird but didn’t bug me in the moment so I just downloaded the new app and made my order. I asked if they would convert the points to the new app so I could get the free drink. They “converted” the points and then told me that I would have to get 2 more orders before I get a free one. I immediately showed them the previous app and how it told me that I have a free coffee. The part that hit me the most was not the money or the benefits that I lost. After I showed the employee the issue, they just looked at me with a cold face and said “nope the new app says you need to buy 2 more”. This shows a lack of honesty and integrity from BlackRock overall, not just that, but also the quality of the service. This wasn’t just a one time that the service seemed depleted. It doesn’t feel as friendly anymore like it used to. It’s a bummer for sure.

As a fairly frequent client of Black Rock, drink and food quality is always worthwhile, but today, the customer service made me feel royal. My car charging cord had broken and I was unable to use my phone. Luckily, I saw a sign on the freeway for Block Rock and pulled off at an unknown exit for me (Signal Butte in Mesa). Inside, I offered my account information. I brought in my iPad and attempted at the counter to pay for my order. The employee, Patti, attempted to help me get to my online wallet, but neither of us were successful. Thankfully, no one else was in line, but she decided, on the spot, to comp the drink for me. A very grateful customer, I sat at a table near an electric outlet to charge my phone, hang, and drink/eat the always delicious libations. As usual, Black Rock Coffee Bar has further cemented my respect and appreciation.

Number one stan and always will be. Most people complain about basic drinks and not having enough options but I think they need to use their brains and understand Black Rock will always be superior. Number one in service always and always get my order correct. The drinks are always perfect and are true to flavors and taste real. Not to mention they sell their fuels in cans for easy on the go use with multiple different variants (sugar-free is the best). Extra large blue lagoon with extra blue razz and extra cream will always be my go to. I have put all my friends and family on black rock and will forever hold my peace with them being superior. GO TO BLACK ROCK!!