All‪ē‬ 17+

It was working well for me until this last update. Now, altho it shows a history category, and I’ve used it previously, it no longer works. I need it to know when to make my next appointment, please fix this!

We're grateful for your feedback and we're happy to hear that you've had a positive experience with Allē! If you have any questions or wish to share additional feedback, feel free to reach out. Our number is 888.912.1572 and we're available M - F, 8 am - 6 pm CT.

The old program was great. If you were in your 20s and a Botox user only, you got bonus dollars after so many treatments and maintained A-list or whatever the top tier status was pretty easily.

Now, unless you do several Botox appointments in the year, only treating one area at a time, it’s next to impossible to maintain A-list status. The new program is designed to force people to use fillers to meet their point requirements when there’s lot of people who don’t want fillers. Oh and did I mention what their new top tier status called A-list gets you. NOTHING! No more bonus dollars, no more perks, all gone. Just non-expiring points, which I was just told is also a lie even though their terms and conditions say points don’t expire, I’ve been an A-lister for years and apparently my points expire.

The app is crap as well, you can’t can’t see this new expiration detail, you can’t see if and when your A-list status was renewed or extended another year, there’s no customer service by email. Only phone # and a basic M-Fr 8-5hrs when EVERYONE else in the U.S. works and when you do reach someone they give you different answers, which is why I prefer email to provide proof of what was told to me.

Just another money hungry company, finding ways to lose customers. Wonder how far they will take this crap of a program and app before they lose so many customers they bleed dry in money.

We're sorry to hear that you had a bad experience with Allē. We would like the opportunity to resolve this matter for you. Please give us a call at 888.912.1572 M - F, 8 am - 6 pm CT.

9-23 - Still won’t open. The app was working perfectly until the latest update. I’ve deleted it numerous times and reinstalled it along with shutting down my iPhone 14 Pro Max. I just get a blank screen. Nothing comes up. When it works it’s great. I did call the company and sent a screenshot. I purchased the iPhone 15 Pro Max and it doesn’t work on this phone either. The company has been wonderful and reached out to me and they’re still trying to figure out the issue. Today is October 10 and it still doesn’t work. I’m giving them 3 stars right now because the company is really trying. Once it works they’ll get a 5 because they have tried more than any other company that I’ve dealt with since I’ve had the iPhone 3S. Thank you.

Thank you for taking the time to share your experience with us. We want to make this right, so please give us a call at 888.912.1572 M - F, 8 am - 6 pm CT.