SimplePractice for Clinicians

Name: SimplePractice for Clinicians
Rating: 4.7 (34018 reviews)
Author: SimplePractice, LLC.

Practice Management Software

Free

34K Ratings
Ages

13+
Years
Category

Medical
Developer

SimplePractice, LLC.
Language

EN
English
Size

126.9
MB

SimplePractice for Clinicians app puts scheduling, client management, and admin tools at your fingertips - so you can focus on what matters most. The app provides a smoother, faster, and more intuitive way to manage your practice and connect with clients anytime, anywhere. What’s new: - Optimized for the way you work: Work effortlessly across your iPhone and iPad with an optimized interface designed for a smooth, flexible workflow. - Streamlined calendar experience: Quickly access your client’s complete history of past appointments and notes right from your calendar. Use new filters and layout options to customize your view, and easily see other clinician’s availability within your practice. - Enhanced Client Profiles: Quickly review intake forms, appointment details, outstanding balances, and uploaded documents—so you’re always prepared for your next session. - Instant data sync: Updates sync instantly between mobile and web so you can seamlessly transition between devices. With this app, you can: - Protect your data with HIPAA-compliant security - Manage your schedule on the go - Write and review session notes - Share and upload documents - Send secure messages - Process invoices and payments Security features include: - 100% HIPAA compliance - Biometric access - In-app passcode protection - Bank-level data encryption This is a companion app for SimplePractice's cloud-based practice management software. A SimplePractice account is required to use the app.

Ratings & Reviews

4.7

out of 5

34K Ratings

Great platform - some suggestions
03/22/2019

CLRMFT
I like SP so far and you have created a platform that works very well for on line registration, Telehealth, making appointments, etc. I would like to suggest you have a chat window available or respond to contacts by phone within a short period of time. My office needs assistance at times and has to wait sometimes a day or two to receive a response. That is a big problem, especially as she is trying to set up the practice on SP from another practice platform. Also it would help to have a way to change full names on the calendar to initials only. This would be more protective of privacy. Adding a window where to leave an internal note to admin in the practice would make fast communication easy. Right now we must open a note to read any internal communication. Color coding various different kind of appointment would be helpful to know at a glance which appointments are intakes, couple, testing, admin appointments, group, etc. Overall, you’ve created a very good platform. I hope to enjoy using it for years to come.

Developer Response
Thanks so much for your thoughtful review. Did you know we have Chat available for support? Just hit the red Help bubble in your account to chat with a Success team member or schedule a call. You can always post your ideas on the Ideas board at simplepractice.uservoice.com - that's where our Product team reviews suggestions from our customers to make SimplePractice even better! - Gillian from SimplePractice
Great platform - some suggestions
03/22/2019

CLRMFT

I like SP so far and you have created a platform that works very well for on line registration, Telehealth, making appointments, etc. I would like to suggest you have a chat window available or respond to contacts by phone within a short period of time. My office needs assistance at times and has to wait sometimes a day or two to receive a response. That is a big problem, especially as she is trying to set up the practice on SP from another practice platform. Also it would help to have a way to change full names on the calendar to initials only. This would be more protective of privacy. Adding a window where to leave an internal note to admin in the practice would make fast communication easy. Right now we must open a note to read any internal communication. Color coding various different kind of appointment would be helpful to know at a glance which appointments are intakes, couple, testing, admin appointments, group, etc. Overall, you’ve created a very good platform. I hope to enjoy using it for years to come.
Developer Response 03/29/2019
Thanks so much for your thoughtful review. Did you know we have Chat available for support? Just hit the red Help bubble in your account to chat with a Success team member or schedule a call. You can always post your ideas on the Ideas board at simplepractice.uservoice.com - that's where our Product team reviews suggestions from our customers to make SimplePractice even better! - Gillian from SimplePractice
An imperfect game changer
09/21/2018

fletchap
Since using Simple Practice, my earnings have gone from minimal to substantial. In the past, I used a billing service that charged me 10% of all billed services, whether collected or not. I am terrible at tracking authorizations and documentation. Simple practice has been a game changer in all of these areas. I am pleasantly stunned to find that I actually can earn some income from my work. I am also pleased that I know what documentation has been completed, and what has not and can customize how I document based on the requirements of the pay sources (SOAP, DAP, etc.). The drop down menu for mental status exams and pre populated CMS forms are incredibly convenient. I have added the APA cross cutting symptom measure as part of the intake packet that I send electronically to new clients. Taken together, my practice is so much more organized and streamlined. The only drawback is the clunkiness of moving between menus and screens. I’m still not entirely clear about how to access some features. However, the help option nearly always provides the answer I need. If you are not the most organized person in the world, and do not love filling out those insurance forms, this could be the solution for you.

Developer Response
We're glad that SImplePractice has been a game changer for you - it's great to see that SimplePractice has made insurance billing and client documentation streamlined for your practice. Thanks for choosing SimplePractice. - Gillian from SimplePractice
An imperfect game changer
09/21/2018

fletchap

Since using Simple Practice, my earnings have gone from minimal to substantial. In the past, I used a billing service that charged me 10% of all billed services, whether collected or not. I am terrible at tracking authorizations and documentation. Simple practice has been a game changer in all of these areas. I am pleasantly stunned to find that I actually can earn some income from my work. I am also pleased that I know what documentation has been completed, and what has not and can customize how I document based on the requirements of the pay sources (SOAP, DAP, etc.). The drop down menu for mental status exams and pre populated CMS forms are incredibly convenient. I have added the APA cross cutting symptom measure as part of the intake packet that I send electronically to new clients. Taken together, my practice is so much more organized and streamlined. The only drawback is the clunkiness of moving between menus and screens. I’m still not entirely clear about how to access some features. However, the help option nearly always provides the answer I need. If you are not the most organized person in the world, and do not love filling out those insurance forms, this could be the solution for you.
Developer Response 11/26/2018
We're glad that SImplePractice has been a game changer for you - it's great to see that SimplePractice has made insurance billing and client documentation streamlined for your practice. Thanks for choosing SimplePractice. - Gillian from SimplePractice
To add to the value of this platform
01/03/2024

PPJWPhD
Changes would greatly enhance this platform. Scheduling appointments, sending out reminders and activating the zoom meetings, is straightforward and effective. Setting up and activating the billing system is step learning curve, and then figuring out how to get assistance from people at simple practice is not simple. But once finally securing an online meeting, the people helping at simple practice are excellent - professional, clear and helpful. One great flaw and significant limitation for anyone who teaches, supervises or is seeking certification in many psychotherapy modalities, is Simple Practice does not have recording capabilities. I along with many others have posted questions about this and reached out to Simple practice. I have yet to figure out how to get a response to this. I along with many others have posted to the simple practice blog and reached out in other ways. How can the developers of simple practice be reached? And when will this recording need be addressed? Thank you for answering these queries.
To add to the value of this platform
01/03/2024

PPJWPhD

Changes would greatly enhance this platform. Scheduling appointments, sending out reminders and activating the zoom meetings, is straightforward and effective. Setting up and activating the billing system is step learning curve, and then figuring out how to get assistance from people at simple practice is not simple. But once finally securing an online meeting, the people helping at simple practice are excellent - professional, clear and helpful. One great flaw and significant limitation for anyone who teaches, supervises or is seeking certification in many psychotherapy modalities, is Simple Practice does not have recording capabilities. I along with many others have posted questions about this and reached out to Simple practice. I have yet to figure out how to get a response to this. I along with many others have posted to the simple practice blog and reached out in other ways. How can the developers of simple practice be reached? And when will this recording need be addressed? Thank you for answering these queries.
Give $50, get $50 NOT as advertised
04/10/2019

Oregon2424
If you are a member and refer a colleague to Simple Practice, both you and the colleague are suppose get a $50 credit if the colleague subscribes to SP. I was the colleague and subscribed and did not get the $50 credit. I contacted SP and they sent me a link to an information page (get use to this, there is no live customer support provided, you cannot call them for customer support, only email, and almost all responses are a link to a generic pre-written article you already had access to on the website). The article they sent me about the offer said that the credit would be given once I RENEW the subscription. I pointed out the discrepancy in wording and they simply disagreed. I was really surprised by their response. It seems like a good product so far so I thought they would at least say we will take a look at this potential issue. Instead, they denied there was a discrepancy in the wording. I opened the app today and the wording for the offer is still the same. It’s too bad. Pretty good software but misleading advertising and unwilling to take customer concerns seriously. Also, consider the email only customer support in your decision.

Developer Response
Hi there, I'm sorry to hear that this policy resulted in a negative experience for you for SimplePractice. Because the credit is applied when your subscription renews, it's not possible for us to apply the credit prior to subscription renewal. I hope this helps explain our referral program to you. If this helps, please consider updating your review. - Gillian from SimplePractice
Give $50, get $50 NOT as advertised
04/10/2019

Oregon2424

If you are a member and refer a colleague to Simple Practice, both you and the colleague are suppose get a $50 credit if the colleague subscribes to SP. I was the colleague and subscribed and did not get the $50 credit. I contacted SP and they sent me a link to an information page (get use to this, there is no live customer support provided, you cannot call them for customer support, only email, and almost all responses are a link to a generic pre-written article you already had access to on the website). The article they sent me about the offer said that the credit would be given once I RENEW the subscription. I pointed out the discrepancy in wording and they simply disagreed. I was really surprised by their response. It seems like a good product so far so I thought they would at least say we will take a look at this potential issue. Instead, they denied there was a discrepancy in the wording. I opened the app today and the wording for the offer is still the same. It’s too bad. Pretty good software but misleading advertising and unwilling to take customer concerns seriously. Also, consider the email only customer support in your decision.
Developer Response 05/13/2019
Hi there, I'm sorry to hear that this policy resulted in a negative experience for you for SimplePractice. Because the credit is applied when your subscription renews, it's not possible for us to apply the credit prior to subscription renewal. I hope this helps explain our referral program to you. If this helps, please consider updating your review. - Gillian from SimplePractice

Thanks for using SimplePractice! Along with bug fixes, in this version, you can - Create tasks for your practice and use the Tasks tab as a to-do list - Generate pre-appointment summaries (Notetaker users)