Consumers Credit Union - MI

Name: Consumers Credit Union - MI
Rating: 4.8 (14392 reviews)
Author: CONSUMER'S CREDIT UNION

Finance

Free

14K Ratings
Ages

4+
Years
Category

Finance
Developer

CONSUMER'S CREDIT UNION
Language

EN
English
Size

23.6
MB

Access your Consumers Credit Union accounts on-the-go, 24/7 with our mobile app, available for iPhone and iPad. Our app puts money management right at your fingertips. Use it to: •View account balances •Transfer funds •Pay bills •Deposit checks •Locate the nearest Consumers office or CO-OP ATM Your transactions are safe and secure, protected by the most advanced security features available. The app is available to all Consumers Credit Union members currently enrolled in Online Banking. Not yet enrolled in Online Banking? Visit ConsumersCU.org to get started! For more information or assistance, call us at 800.991.2221.

Ratings & Reviews

4.8

out of 5

14K Ratings

Love the New App!
11/02/2019

Ebear18324
The new app is definitely going to take some getting used to, as some of the features have moved around and there are a few new features as well, but over all, I really love the new app! The organization is great and I love that I get the chance to review every transfer or payment before I make it! The last thing I want to do is accidentally add an extra zero or switch a couple numbers around. It really gives me peace of mind to be able to double check that I entered everything in correctly before confirming the transaction. I also really like how easy it is to see everything for my credit card: balance, rewards points, etc. We use our card quite a bit for rewards, so it’s great that we can see the details for the card pretty much at a glance!

Developer Response
Thank you for the review!
Love the New App!
11/02/2019

Ebear18324

The new app is definitely going to take some getting used to, as some of the features have moved around and there are a few new features as well, but over all, I really love the new app! The organization is great and I love that I get the chance to review every transfer or payment before I make it! The last thing I want to do is accidentally add an extra zero or switch a couple numbers around. It really gives me peace of mind to be able to double check that I entered everything in correctly before confirming the transaction. I also really like how easy it is to see everything for my credit card: balance, rewards points, etc. We use our card quite a bit for rewards, so it’s great that we can see the details for the card pretty much at a glance!
Developer Response 11/04/2019
Thank you for the review!
Third party Pc Banking
03/28/2023

Constance1959
I had problems with fraud on my account . Consumers advised to shut down the account I have had for over ten years. I wasn’t advised that everything coming in is going to bounce. I was issued 3-4 new debt card, emergency account because the fraud dept kept shutting down my debt card. My credit rating went down 21 points because this went on for about three months. The charges kept coming back closed account or refused. The fraud dept keep shutting down my card and the third party was bouncing my bills when there was money in account. No one could tell me what was happening. Finally I noticed on my online banking that the old account was still active though that service which is though a third party. Both that service and Consumers told me they couldn’t remove it. Finally after numerous charges for a closed account fees, 21 points off my credit rating and all stress it caused for 3 months. Consumers were finally the ones that had the authority to take that account off the PC banking. This was part of the problem Consumers does not have anything to do with the online banking (bills) it’s a third party. They don’t communicate at all with each other. But it seems someone could figured out what I did that it was going to account 7000 not 7504.
Third party Pc Banking
03/28/2023

Constance1959

I had problems with fraud on my account . Consumers advised to shut down the account I have had for over ten years. I wasn’t advised that everything coming in is going to bounce. I was issued 3-4 new debt card, emergency account because the fraud dept kept shutting down my debt card. My credit rating went down 21 points because this went on for about three months. The charges kept coming back closed account or refused. The fraud dept keep shutting down my card and the third party was bouncing my bills when there was money in account. No one could tell me what was happening. Finally I noticed on my online banking that the old account was still active though that service which is though a third party. Both that service and Consumers told me they couldn’t remove it. Finally after numerous charges for a closed account fees, 21 points off my credit rating and all stress it caused for 3 months. Consumers were finally the ones that had the authority to take that account off the PC banking. This was part of the problem Consumers does not have anything to do with the online banking (bills) it’s a third party. They don’t communicate at all with each other. But it seems someone could figured out what I did that it was going to account 7000 not 7504.
Got Rid of Great Features, UX much poorer
12/20/2019

NewYorkerAtHeart
When we switched from a big bank to CCU their app was one of the highlights of the switch. The widget that allowed me to view my balance without opening the app was one of my and my husband's favorite features. The app was also easy to navigate and had not too many features clogging it up. Unfortunately, the update has removed many of those highlights. The widget had been removed, the login is often buggy and seems to go down a lot more than it used to. Transferring money between accounts has a lot more steps and is more confusing than it used to be. My biggest annoyance is how the accounts will switch places on the main screen based on which one has the lowest balance, it would be so much easier to see what is what at a glance if they stayed in one place. I'm giving this three stars and not lower because I believe CCU cares about its members and I hope they will take this review under advisement and review with their development team.

Developer Response
Thank you for the review! As of October 13, 2021 the widget has been brought back!
Got Rid of Great Features, UX much poorer
12/20/2019

NewYorkerAtHeart

When we switched from a big bank to CCU their app was one of the highlights of the switch. The widget that allowed me to view my balance without opening the app was one of my and my husband's favorite features. The app was also easy to navigate and had not too many features clogging it up. Unfortunately, the update has removed many of those highlights. The widget had been removed, the login is often buggy and seems to go down a lot more than it used to. Transferring money between accounts has a lot more steps and is more confusing than it used to be. My biggest annoyance is how the accounts will switch places on the main screen based on which one has the lowest balance, it would be so much easier to see what is what at a glance if they stayed in one place. I'm giving this three stars and not lower because I believe CCU cares about its members and I hope they will take this review under advisement and review with their development team.
Developer Response 10/13/2021
Thank you for the review! As of October 13, 2021 the widget has been brought back!
Kinda lame
08/10/2020

bickshnickrick
Really glitchy and will decide when it wants to let you into the app or not decline having nothing else running on your phone, and yeah if your getting this for the MOBILE part don’t bother because it won’t let you cash your checks because it’ll always say “back signature is unreadable” so now you have to scratch out the endorsement and go cash the check normally after worrying about this stupid app for hours

Developer Response
Hello! We'd like to try to troubleshoot this with you if you are still experiencing issues, so we can improve the app and our user's experience! Could you possibly either private message us on our Facebook page or call our Member Service Center at 800.991.2221?
Kinda lame
08/10/2020

bickshnickrick

Really glitchy and will decide when it wants to let you into the app or not decline having nothing else running on your phone, and yeah if your getting this for the MOBILE part don’t bother because it won’t let you cash your checks because it’ll always say “back signature is unreadable” so now you have to scratch out the endorsement and go cash the check normally after worrying about this stupid app for hours
Developer Response 11/17/2020
Hello! We'd like to try to troubleshoot this with you if you are still experiencing issues, so we can improve the app and our user's experience! Could you possibly either private message us on our Facebook page or call our Member Service Center at 800.991.2221?

Who doesn’t like to look their best? We do! That’s why we’ve enhanced the appearance of our app.

Version 6.8.1

09/29/2023

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

More by CONSUMER'S CREDIT UNION

Fast App Home Loan ConsumersCU

Finance

You Might Also Like

Consumers Credit Union

Bank on the go, from anywhere
Lake Michigan CU Mobile

Finance
Advia Mobile Banking

Finance
GR PayIt for Grand Rapids

Finance
Honor CU Mobile

Finance
Consumer Credit Union

Finance
Arbor Financial Mobile Banking

Arbor Financial Credit Union
Kellogg Community Credit Union

Finance
Kalsee Credit Union

Finance
MSUFCU Mobile

Finance

Consumers Credit Union - MI

Finance

Ratings & Reviews

What’s New

Version 6.8.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by CONSUMER'S CREDIT UNION

You Might Also Like