Caribou Coffee

Name: Caribou Coffee
Rating: 4.8 (91416 reviews)
Author: Caribou Coffee Operating Company, Inc.

Food & Drink

Only for iPhone

Free

91K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Caribou Coffee Operating Company, Inc.
Language

EN
English
Size

104.6
MB

iPhone

The Caribou Coffee® app makes it easy for you to customize, pay for and pick up your order. Caribou Perks® members can manage, redeem and share points right in the app. Customize to a T(ea)–or Coffee From flavor shots to extra shots of espresso, make your drink exactly what you want. Choose your Pick Up Preference Select in-store, curbside or drive-thru–whatever is easiest for you. Convenient Mobile Pay Pay with Apply Pay or use auto-reload to order faster. Save Your Faves Whether it’s a drink from the menu or a fully customized coffee order, save your favorite order to make it even easier to repeat tomorrow. Exclusive to Caribou Perks members. Plus, other features that make your day even better. Find the nearest store Check out as a Caribou Perks member or as a guest Check your gift card balance Send an eGift Card Join Caribou Perks and unlock exclusive benefits while earning 2 Points for every $1 spent. Redeem points for free drinks, food and more. Caribou Perks members can look forward to a birthday drink and a free drink after their first visit.

Ratings & Reviews

4.8

out of 5

91K Ratings

Caribou Life!
09/01/2023

EmpoeredSoul4
I treat myself every day to some kind of coffee in the morning. It’s some thing I do for Me! So trust me, I’ve tried all the little coffee pop-ups. The first time I tried caravan was on a trip to Minnesota, when they came to Missouri, especially in Parkville I was so excited. So here’s the scoop quality I can always rely on getting the same drink. Every time I go no matter who makes it. That’s a great plus in the coffee world as you all now cleanliness no matter if I go outside or inside it’s always tractive the areas are clean, even the restrooms. I also love the fact that they have unique and great extras for you to buy. I have bought several of their cups mugs for other people that said they could not keep the coffee hot. My one friend is 83 and he’s drinking his cup for over 10 years smile! He tells everyone how great it is and how is the only thing that keeps his coffee warm. One of the bigger things to me is the fact in the world that we live in with there is so much negativity and people don’t smile like they used to. I can always rely on being greeted with kindness or at least you can hear in the voice that they’re happy you’re there and I love the way you were greeted at the window or when you go inside there is an aura of happiness and they smile. Thank you for making my day.

Developer Response
We're thrilled to have exceeded your expectations! Thanks for taking the time to leave a review. We're so happy we brewed up a stellar experience for you!
Caribou Life!
09/01/2023

EmpoeredSoul4

I treat myself every day to some kind of coffee in the morning. It’s some thing I do for Me! So trust me, I’ve tried all the little coffee pop-ups. The first time I tried caravan was on a trip to Minnesota, when they came to Missouri, especially in Parkville I was so excited. So here’s the scoop quality I can always rely on getting the same drink. Every time I go no matter who makes it. That’s a great plus in the coffee world as you all now cleanliness no matter if I go outside or inside it’s always tractive the areas are clean, even the restrooms. I also love the fact that they have unique and great extras for you to buy. I have bought several of their cups mugs for other people that said they could not keep the coffee hot. My one friend is 83 and he’s drinking his cup for over 10 years smile! He tells everyone how great it is and how is the only thing that keeps his coffee warm. One of the bigger things to me is the fact in the world that we live in with there is so much negativity and people don’t smile like they used to. I can always rely on being greeted with kindness or at least you can hear in the voice that they’re happy you’re there and I love the way you were greeted at the window or when you go inside there is an aura of happiness and they smile. Thank you for making my day.
Developer Response 02/19/2024
We're thrilled to have exceeded your expectations! Thanks for taking the time to leave a review. We're so happy we brewed up a stellar experience for you!
App is missing 1 critical item
03/15/2022

TSKsMoose
I recently (within the last year) made the decision to switch from Starbucks to Caribou. I still have a couple bucks left on my Starbucks app. Probably won’t use. Anyway, I find the Caribou mobile app is easy to use, easy to select items and build-your own with options, and easy to reload. I admit that I usually pre-order the same drink, a large, double- moosed, skim milk, 1/2 flavored latte, regular temp, no froth. I haven’t figured out how to add a tip when using the app. Starbucks added the feature that allows you to finish after picking up in the drive through. I’d like to see Caribou do the same. Of course, it doesn’t hurt me to burn 3 calories of my 200 calorie latte by walking in and putting a buck into the tip jar. Adding a tip option to the app will add a nice time saving convenience for me. I’d rate the app 5 star if we could make this minor mod on an upcoming release. 😊 Thanks Caribou for making my transition to a less-bitter coffee so smooth😄!
App is missing 1 critical item
03/15/2022

TSKsMoose

I recently (within the last year) made the decision to switch from Starbucks to Caribou. I still have a couple bucks left on my Starbucks app. Probably won’t use. Anyway, I find the Caribou mobile app is easy to use, easy to select items and build-your own with options, and easy to reload. I admit that I usually pre-order the same drink, a large, double- moosed, skim milk, 1/2 flavored latte, regular temp, no froth. I haven’t figured out how to add a tip when using the app. Starbucks added the feature that allows you to finish after picking up in the drive through. I’d like to see Caribou do the same. Of course, it doesn’t hurt me to burn 3 calories of my 200 calorie latte by walking in and putting a buck into the tip jar. Adding a tip option to the app will add a nice time saving convenience for me. I’d rate the app 5 star if we could make this minor mod on an upcoming release. 😊 Thanks Caribou for making my transition to a less-bitter coffee so smooth😄!
Where is the curbside option?
04/29/2021

RattleYourCage
The previous version of this app was well-designed and worked great. The new version also works great but is far less useful, which seems to be because of decisions made at the corporate level. The big advantage of this app used to be you could order a drink, wait in your car at the curbside pick up point, and your drink would be brought out to you. It was convenient and efficient. The app would let you specify your car model and color so there was no confusion. The curbside option is no longer there. Instead, there are walk-in and drive-through options. Why do you need an app if you’re going to walk into the store? And the drive-through option just means you don’t have to hand them money, but you still have to sit in line. There have been two instances at my local store where I have ordered using the app, gotten in the drive-through line to let them know I placed an order on the app, and I was told to pull up to the curbside pick up location. At which point I was completely forgotten, and my drink was sitting there getting cold at the drive-through window. I had to get out of the car and go in and ask for it. The whole system does not work very well at all. Caribou should go back to having the curbside option.
Where is the curbside option?
04/29/2021

RattleYourCage

The previous version of this app was well-designed and worked great. The new version also works great but is far less useful, which seems to be because of decisions made at the corporate level. The big advantage of this app used to be you could order a drink, wait in your car at the curbside pick up point, and your drink would be brought out to you. It was convenient and efficient. The app would let you specify your car model and color so there was no confusion. The curbside option is no longer there. Instead, there are walk-in and drive-through options. Why do you need an app if you’re going to walk into the store? And the drive-through option just means you don’t have to hand them money, but you still have to sit in line. There have been two instances at my local store where I have ordered using the app, gotten in the drive-through line to let them know I placed an order on the app, and I was told to pull up to the curbside pick up location. At which point I was completely forgotten, and my drink was sitting there getting cold at the drive-through window. I had to get out of the car and go in and ask for it. The whole system does not work very well at all. Caribou should go back to having the curbside option.
Areas of Improvement
08/20/2022

GMI21
I use the app on a daily basis and I find it extremely user friendly! There are, however areas for improvement. There are two things that I have run into while using the app that I feel could be updated/improved. When a customer has racked up enough points for a certain item, instead of creating a new order to redeem, it would be nice if this feature were in the “quick re-order” as well :) Lastly, I have made mobile orders and get to the store and they are closed! It would be great if mobile orders weren’t successful when the store is closed. Luckily, the store I go to on a regular basis has comped my drinks as I was able to show them I made the order and they knew they weren’t open because of some sort of technicality.
Areas of Improvement
08/20/2022

GMI21

I use the app on a daily basis and I find it extremely user friendly! There are, however areas for improvement. There are two things that I have run into while using the app that I feel could be updated/improved. When a customer has racked up enough points for a certain item, instead of creating a new order to redeem, it would be nice if this feature were in the “quick re-order” as well :) Lastly, I have made mobile orders and get to the store and they are closed! It would be great if mobile orders weren’t successful when the store is closed. Luckily, the store I go to on a regular basis has comped my drinks as I was able to show them I made the order and they knew they weren’t open because of some sort of technicality.

Ordering Caribou Coffee is now easier than ever to make your drink exactly what you want and get those first sips faster with the Caribou Coffee® app. Enjoy an updated ordering experience, favorite your items and locations, order via CarPlay and then repeat tomorrow. Plus, get even more out of the app with the Caribou Perks® rewards and the share-a-perk feature.

Version 5.11.2

4d ago

Data Used to Track You

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The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
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- Identifiers
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Developer Website

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What’s New

Version 5.11.2

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Data Linked to You

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