American Well for Clinicians

Name: American Well for Clinicians
Rating: 1.7 (63 reviews)
Author: American Well

Medical

Free

63 Ratings
Ages

13+
Years
Category

Medical
Developer

American Well
Language

EN
English
Size

50.8
MB

Introducing American Well for Clinicians, the telehealth app that allows providers to conduct live video visits with patients using their iPhone or iPad. This app allows you to: • Make yourself available at your own discretion, and see patients only when you have time • Easily conduct live, secure, HIPAA-compliant video visits • See your own patient panel or expand your practice by seeing new patients • Take clinical notes, and if appropriate, diagnose and prescribe • Review clinical and pharmacological data • View real-time biometrics data for patients using Apple Health • Get paid automatically for your visits American Well for Clinicians connects to the American Well telehealth ecosystem, comprising: • One of the leading telehealth services in the US • The most popular consumer telehealth app worldwide in 2014 according to App Annie • The first telehealth service awarded accreditation by The American Telemedicine Association • The first telehealth platform to integrate with Apple’s Health App To start using the app with existing or new patients, your identity and credentials must be verified by the Online Care Group in order to practice. Click here to gain access: https://www.americanwell.com/telehealth-medical-group/ Currently, the Online Care Group provides medical services in all states except Alabama, Alaska, Arkansas, Louisiana and Texas and nutrition in all states except Kentucky. Behavioral health services is available in all states.

Ratings & Reviews

1.7

out of 5

63 Ratings

Not user friendly
08/11/2025

Elketa7
On the login page there’s no “forgot password” or similar link to click if there’s a problem logging in and no phone number listed to call for tech support. So there’s no way to seek help through the mobile app, which keeps you dependent on using another device to access the site.
Not user friendly
08/11/2025

Elketa7

On the login page there’s no “forgot password” or similar link to click if there’s a problem logging in and no phone number listed to call for tech support. So there’s no way to seek help through the mobile app, which keeps you dependent on using another device to access the site.
I enjoy the flexibility
09/11/2018

Dr. Bowman
I was skeptical at first, but I now realize the benefits of telemedicine. The app was somewhat confusing my first time, but now I can use it with ease. I was worried that my existing patients would ask a million question, but surprisingly things have been smooth for them.
I enjoy the flexibility
09/11/2018

Dr. Bowman

I was skeptical at first, but I now realize the benefits of telemedicine. The app was somewhat confusing my first time, but now I can use it with ease. I was worried that my existing patients would ask a million question, but surprisingly things have been smooth for them.
Continuous connection issues
12/01/2020

Mooremg
I get the circular “wait” signal when logging in with a patient waiting and the screen is frozen/locked. Only option is to restart, which I sometimes do 7-10 times before it randomly works or I get a call from NOC as to why I have not seen the patient yet. Re-install, phone restart, force quitting other apps makes no difference. Easily the most frustrating part of being a provider. Please put more priority on fixing this.
Continuous connection issues
12/01/2020

Mooremg

I get the circular “wait” signal when logging in with a patient waiting and the screen is frozen/locked. Only option is to restart, which I sometimes do 7-10 times before it randomly works or I get a call from NOC as to why I have not seen the patient yet. Re-install, phone restart, force quitting other apps makes no difference. Easily the most frustrating part of being a provider. Please put more priority on fixing this.
App needs improvement
05/10/2021

sunshine21911
The app will only allow me to be set up under one account which prevents me from having an accurate view of my calendar and scheduled appointments. There should be a way to sign in and have access to each platform on AmWell just like one would on the web app.
App needs improvement
05/10/2021

sunshine21911

The app will only allow me to be set up under one account which prevents me from having an accurate view of my calendar and scheduled appointments. There should be a way to sign in and have access to each platform on AmWell just like one would on the web app.

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed

Version 12.13.100

11/08/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics