The app has accessible functionality and allows you to utilize all the main features of the platform. From using the time clock, requesting time off, or even accessing your benefit enrollment information, you can do just about everything you'd need from the Employee Self-Service website. The only issue I have is the log-in screen. In order for the sign-in buttons to work the page needs to be perfectly fit onto the screen. The initial log-in pages have a tendency to zoom in which then impedes the functionality of the buttons needed to proceed in the process. The have also been times where after logging on I'm taken to the Environments page rather than the EES or that the app crashes. These issues have led to me logging in a minute or two late. Hopefully this can get addressed soon.

The name is difficult to remember and search for on a smart device. Every few months I need to find it I have to think to myself “is it itime? Or ipay? Or isave?” because the name is impossible to remember and has nothing to do with what it is. Searching keywords on my iPhone doesn’t bring it up either. I always have to search Google for “dominion payroll app” then look through a bunch of results, because they have different apps, until I finally find the name, THEN I use my iPhone search to find it. On top of that I kicks me out all the time and ALWAYS tells me my dang password is wrong. Then it makes me wait 24 HOURS to reset the friggin password!!! When ever I need this stupid app it’s for a paystub, which is always for some type of a paperwork, which means I can’t wait 24 hours for a password reset. Then when I FINALLY get in and change the password, I save it in my keychain on the phone every time, and then next time the same dang thing happens AGAIN. EVERY TIME! If you are an HR person, or a company thinking of using dominion payroll and this app, PLEASE DO NOT DO IT.

There essentially is no app. I think depending on what options you click while trying to log in, or just pure chance, you’ll almost always get redirected to a website, forced restart the login process again. A majority of the information you’re looking for isn’t even legible, since basic support for a modern mobile device, other than this “app” somehow wasn’t in mind at all. (Again there is no app, you just get redirected to a site) When I was initially downloading the app, I was skeptical of other reviews, but with no exaggeration there’s like 8 steps you need to through every time, just to access your account. Im all for online security, but I feel like this company’s doing bare minimum just to provide a “service”. I miss using ADP! Haha anyways, I found that saving the url for the login page to their website (not the app) works best. Wether it be adding a shortcut to your home screen, saving the link or just bookmarking it, usually can skip thru at least a portion of this circus lol

This app makes it so easy to get all the information I need right from my cell phone. I can put in a time off request or even look at my current benefits when I’m at the doctor’s office. I also like that I can check my pay stubs if I need to. Everything I need is right there for me! I can even look at company documents that have been shared with me or if I need to acknowledge anything, that is so easy to do especially when I’m on the go. I really feel that as an employee, I like to have access to what’s important at any time and this app does just that! I don’t miss anything since I can get push notifications also! Loving this app!!