Kareo – EHR, PM, Billing 17+


    • 3.1 • 190 Ratings
    • Free


Kareo is the first and only complete and fully integrated platform designed for the unique needs of independent practices. Kareo Mobile for iPad, iPhone and Apple Watch is the mobile companion to the platform. It helps you run a more efficient and profitable practice all from your mobile device.

You can now truly engage with patients while accessing every part of your practice instantly and seamlessly. A single login gives you access to your Kareo Clinical (EHR), Kareo Billing (PM) or Kareo Managed Billing (RCM) modules. Now you have the power to care for patients and monitor the health of your practice right at your fingertips.

With Kareo Mobile you can:

• Access and update your schedule: add and edit appointments, schedule for single or multiple providers, and manage multiple locations.

• Manage all of your patients: add new and search for patients, review patient records, and view demographics.

• Communicate with your entire office: send and receive secure messages to your biller, patients and employees. Reference patients and attach documents to your messages.

• Manage all of your documents: view, capture and upload documents and annotate images.

• Get started in minutes by using our quick diagnosis and procedure code importer.

For Kareo Clinical (EHR) users:

• Create clinical notes using shortcuts, free text, and templates

• View and document medications, vitals, patient history, immunizations, and more

• E-prescribe medications and order, review, and sign off labs

• Create and manage superbills (ICD-10 ready)

For Kareo Billing (PM) users:

• View, manage, and capture charges submitted to your biller

• Review your practice's financial health with billing analytics

• Receive and review subscribed reports

• Quickly enter patient data and see account alerts

For Kareo Managed Billing (RCM) users:

• View and capture charges

• Receive and review subscribed reports

• Quickly enter patient data and see account alerts

With Apple Watch you can:

• Manage your schedule, get reminders for upcoming appointments

• View, send, and reply to secure messages

• See your progress throughout the day

The Kareo Platform is secure, HIPAA compliant, ICD-10 ready and includes a Meaningful Use Stage 2 certified EHR.

What’s New

Version 2.9.1

Fixed the broken patient search screen for attaching patients to a new appointment.

Ratings and Reviews

3.1 out of 5
190 Ratings

190 Ratings

Swinebone091516 ,

Mobile app is great, Apple Watch usage is terrible

I’ve used this EHR while working in private practice. The app is very useful, although it sometimes hangs on different client’s information or doesn’t show a memo that was sent to me. My biggest frustration is the Apple Watch support they allege having. I’ve never had the app on the Apple Watch show that I have any clients scheduled for the day or that I have anything in my inbox. It’s basically useless and I might as well uninstall it again after hoping it might actually work for the second time.

ES psychotherapist ,

I so much WANT to like this app my biller makes me use BUT.

I mostly want to pull my hair out it is SO klunky.
Even writing this review I can’t delete the one I wrote below two years ago that no longer applies.
CURRENT FRUSTRATION it won’t let me add patients to the calendar. A blank sheet covers the screen that says NEW PATIENT and there’s no way to get rid of this darn blank page covering everything else. I switched my phone off and on. I deleted the app and reinstalled it. Drives me insane. I’m busy with patients. I can’t spend my whole day doing battle.

find this ridiculously frustrating as a psychotherapist and have tried multiple times to request this be changed with no follow-up. I am completely frustrated that I am forced to enter biweekly clients as weekly clients and then each week have to figure out which biweekly client will not be in that week and which client will be coming in and then deleting the client who won’t be in. Not to mention the confusion of reminders going out to the wrong person at times. SURELY this is a simple think for KAREO to fix. Rereading my review I wonder why I did not give it one star as I am beyond frustrated. My biller uses this app and so I must use it to coordinate with them and for this its features work well.

Developer Response ,

Hello, I am sorry you are experiencing so much frustration with this workflow. Could you email me at suggestionbox@kareo.com so I can understand your issue in more detail?

Bbbfksismsmfke ,

Absolutely terrible product

This company is absolutely terrible and this app is pure garbage. I have a small business as a sole provider and purchased this service because of the portability and customization claims.
The app simply doesn’t work. Constant crashes, patients are missing in the app, can’t send prescriptions.
The online version is no better. Customization is minimal and not what was promised.
From a customer service perspective, Kareo is so frustrating. It’s difficult to reach someone by phone although they do send frequent automated emails from a “success coach” and you can make an appointment to discuss issues (usually days to weeks in my experience).
Please read the fine print before signing up with this company! There are no trial periods which is usually the sign of a bad product, and is absolutely true in this case. Once you sign up you are stuck with it for the entire agreement period, which was 1 year in my case. I was able to get 4 months off of my agreement after explaining that the service offers nothing that was promised. There are MUCH better alternative out there for small practices. DONT WASTE YOUR MONEY

App Privacy

The developer, Kareo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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