MaX UC

Name: MaX UC
Rating: 4.1 (1074 reviews)
Author: Metaswitch

Utilities

Free

1.1K Ratings
Ages

4+
Years
Category

Utilities
Developer

Metaswitch
Language

EN
+ 14 More
Size

135.1
MB

IMPORTANT: Full telephony functionality is only available as directed by your telephone service provider. With MaX UC, you can take control of your home or office telephony services on any device, wherever you are. For the past year we have focused on making our MaX UC apps more accessible. Important enhancements like supporting landscape mode, large font size and full screen reader support means that MaX UC meets the WCAG 2.1 AA accessibility guidelines. This is an important milestone that helps us to support all our users, no matter their access needs. Key features: - High quality audio optimized for both Wi-Fi, and 3G/4G connections. - Chat on any device to others in your business, with messages synced across your devices so you can pick up the conversation any time. - Powerful voicemail control with alerts, transcriptions of your received messages, and visual voicemail management. - Realtime presence from your business contacts to help you get in touch at the right time, and custom presence to help others reach you. NOTE: Your service provider may not offer all features listed or may require you to pay additional subscription charges to access certain features. Contact your service provider for information. MaX UC also requires data or Wi-Fi access. Use of these services may incur additional charges.

Ratings & Reviews

4.1

out of 5

1.1K Ratings

Microphone stays active
08/20/2024

Spliner69
Tends to leave your microphone active. I notice constantly on the latest iOS that even after a call finishes the microphone is still active until I force the app closed. Users should beware that it may be listening to you and those around you. Pay attention to the Mic icon at the top of your phone.
Microphone stays active
08/20/2024

Spliner69

Tends to leave your microphone active. I notice constantly on the latest iOS that even after a call finishes the microphone is still active until I force the app closed. Users should beware that it may be listening to you and those around you. Pay attention to the Mic icon at the top of your phone.
Trash!
06/30/2022

194392048484920175
The mobile app for Max UC doesn’t function properly. When I try to answer a call on the iPhone app, it sends the call to voicemail, then it makes me open the app to try to pull the call and it disconnects the caller from my voicemail and fails to connect the call. I have tried logging out and logging back in, deleting the app and reinstalling it. But nothing works. I am essentially unable to answer an incoming call, and forced to let all calls go to voicemail, and call the caller back. This is very impractical and makes the app useless. Please fix this so the app is functional! I have submitted so many reports through the app and it hasn’t been fixed! I wouldn’t use this app if my job didn’t require it. Makes it impossible to my job appropriately. What’s the point of having a phone app version that doesn’t work!

Developer Response
Hi - sorry to hear you're having problems with the app. Please could you send diagnostics by tapping your avatar and selecting 'Report a Problem'?
Trash!
06/30/2022

194392048484920175

The mobile app for Max UC doesn’t function properly. When I try to answer a call on the iPhone app, it sends the call to voicemail, then it makes me open the app to try to pull the call and it disconnects the caller from my voicemail and fails to connect the call. I have tried logging out and logging back in, deleting the app and reinstalling it. But nothing works. I am essentially unable to answer an incoming call, and forced to let all calls go to voicemail, and call the caller back. This is very impractical and makes the app useless. Please fix this so the app is functional! I have submitted so many reports through the app and it hasn’t been fixed! I wouldn’t use this app if my job didn’t require it. Makes it impossible to my job appropriately. What’s the point of having a phone app version that doesn’t work!
Developer Response 03/11/2022
Hi - sorry to hear you're having problems with the app. Please could you send diagnostics by tapping your avatar and selecting 'Report a Problem'?
Great App
10/06/2021

werra_adaon
Max UC is a solid app. Most of the issues people have with it are related to their internet or their service provider. As someone who works for an ISP and uses MAX UC for all work calls I have found it very effective. Metaswitch is good about fixing bugs if you submit a report to your telecom provider and a bug report within the app. For internet issues ping 1.1.1.1 -t in CMD or ping plotter on Windows or MTR/ping on Linux. Any dropped packets or major latency/jitter will cause issues with MAX UC that or the fault of the internet and not the app. All in all I think it is a great client.

Developer Response
I'm glad to hear you're enjoying using the app!
Great App
10/06/2021

werra_adaon

Max UC is a solid app. Most of the issues people have with it are related to their internet or their service provider. As someone who works for an ISP and uses MAX UC for all work calls I have found it very effective. Metaswitch is good about fixing bugs if you submit a report to your telecom provider and a bug report within the app. For internet issues ping 1.1.1.1 -t in CMD or ping plotter on Windows or MTR/ping on Linux. Any dropped packets or major latency/jitter will cause issues with MAX UC that or the fault of the internet and not the app. All in all I think it is a great client.
Developer Response 10/22/2021
I'm glad to hear you're enjoying using the app!
Don’t do it - look elsewhere!!
03/26/2021

Velma792792
I’ve used this app for a year since lockdown.... It’s absolute garbage. If someone calls while my phone is locked the calls freeze the app and I can’t answer them. Then I have to force close the app, re-open it and call the person back. I take up to 50 client facing calls a day so this is a huge pain. It’s embarrassing to keep having to calling my clients back - some of which don’t understand and try to call me again which restarts the whole process.It’s so bad my company is switching entire phone systems to get away from this app.Call quality over WiFi is terrible. If I turn off my WiFi people can hear me much better. WiFi calling is excellent using my normal phone - there’s no reason it shouldn’t be the same with this app.

Developer Response
I'm really sorry to hear you're having problems. Could you please send diagnostics by tapping your avatar and selecting 'Report a Problem'?
Don’t do it - look elsewhere!!
03/26/2021

Velma792792

I’ve used this app for a year since lockdown.... It’s absolute garbage. If someone calls while my phone is locked the calls freeze the app and I can’t answer them. Then I have to force close the app, re-open it and call the person back. I take up to 50 client facing calls a day so this is a huge pain. It’s embarrassing to keep having to calling my clients back - some of which don’t understand and try to call me again which restarts the whole process.It’s so bad my company is switching entire phone systems to get away from this app.Call quality over WiFi is terrible. If I turn off my WiFi people can hear me much better. WiFi calling is excellent using my normal phone - there’s no reason it shouldn’t be the same with this app.
Developer Response 04/01/2021
I'm really sorry to hear you're having problems. Could you please send diagnostics by tapping your avatar and selecting 'Report a Problem'?

Bugfixes

Version V3.21.60

Oct 27

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

License Agreement

Supports

Siri

Use this app with Siri to help you get things done.

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Ratings & Reviews

What’s New

Version V3.21.60

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Siri

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