My NRG 4+

Your NRG account on the go‪!‬

NRG Energy, Inc.

Designed for iPad

    • 4.0 • 20 Ratings
    • Free



My NRG mobile app provides one-stop energy management to our electricity and natural gas customers in the northeast. Register or log in using credentials to easily manage your account on the go. Our Chat support team is available Mon - Fri, 8 am - 8 pm EST via the App.

• Manage all NRG accounts under one login
• Get notified to renew/ change your electricity and natural gas plan
• Enroll in natural gas service (depending on service area)
• Monitor your energy usage by month and year
• Track your NRG Rewards - travel points/miles (redeemable with our partners), charitable contributions, or cash back
• Link your electric vehicle (22 EV car models), Nest Thermostat*, and Enphase Solar account
• View our FAQs and contact us through phone, chat, or email
• Find your utility contact information to report an outage
• Give us feedback to improve your app experience

*NRG is not affiliated with Nest or the products and services it markets. Nest Thermostat is a trademark of Nest Labs, Inc. All rights reserved.
If you do not see your Google Nest connected to My NRG app after a version update, please unlink and reconnect.

What’s New

Version 4.7.0

We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience.

Ratings and Reviews

4.0 out of 5
20 Ratings

20 Ratings

steng2495 ,

Good App

App works! Got a free Google Nest for downloading it. Intro pricing was good but goes back up after 12 months.

Developer Response ,

Hi! Thank you for your five-star review of our app. We are here to help if you ever need to speak with a member of our customer service team:

RedRaider14 ,

Links perfectly with my solar account!

Works great!

PA-Rush ,


With the amount of emails, the app barely works. It was also stated that if you download the app you would receive a new thermostat to use with your NRG service. I deleted the app and I’m going to find a new supplier. Bye NRG

Developer Response ,

Thank you for reaching out, and we're sorry to hear about your experience. We would appreciate the chance to look into this, as this is not the experience we want anyone to have with NRG or our app. Please reach out to us directly at to speak with a member of our team who can assist.

App Privacy

The developer, NRG Energy, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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