Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*
You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.
With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Provide us feedback on your mobile app experience
*Private label credit cards issued by Synchrony Bank.
Thank you for using the MySynchrony app! This update includes some minor bug fixes to improve your experience.
Ratings and Reviews
At first I did not like to do business with big Sandy because making the payments were so very hard you could not make the payment at the big Sandy store in Maysville Kentucky it was very hard to get a hold of people over the phone it was just generally a hassle downloading the app was the best thing I ever did because it makes paying your bills so simple so easy and I just love the app that allows me to do this for payments and keeping up with my payment history login I can use even my fingerprint to login it’s just very very simplified and when you’re busy and you’re paying bills and I’m sure everyone does it makes it very very nice I rate The app five stars I think it’s fantastic!
I have paid my payments on time plus an additional payment towards my principal every other week for over a year. And every 3 months they review your credit score and then lower my credit with them to the current statement which then makes my available credit with Synchrony Bank to $0, which then reflects to the credit bureaus that I have max out my credit with this company to 100% dropping my credit score down 30+ points every time. They say they send out a letter but that is not true. And even if they do, so what. The point is that Synchrony Bank is the one who is hurting my credit score. This is the only account I have that does this. Their underwriting department does not care that you pay your bill on time plus an additional full payment within the same billing cycle consistently. They don’t “REVIEW” your account like they say. They look at a number and determine from there. I pay all my bills on time with every account. The reason my credit score drops is due to them lowering my credit line to the current balance, making my revolving credit lower, and maxing out my available credit. That then leads to my available credit ratio increasing across all my accounts, lowering my credit score.
Stay away from this bank. They do not truly “value you as a customer”. I honestly do not want to shop at Sweetwater anymore bc they use this bank for financing.
Kick em while they’re down
I’m leaving this comment on here because I can’t get an answer from anyone on the phone. How contradictory is it for me to open the app to make a payment and I’m instantly hit with a message about how you’re doing your part to be there for your customers during this pandemic BS then continue on only to find out that my account (which is not close to its limit, is current on payments, and has a good payment history) has been closed without even a notification? And as I write this- without an explanation as well. Of the almost 2 years I’ve had this account, NOW is probably when I would need it most. Seems completely opposite of being there for someone- and I’m not even ASKING for anything! Even when society runs ‘normally’ your business actions here are ridiculous. There’s still a balance on the card that you’ve closed- should this be some sort of credit score issue or anything unrelated to this account - I could imagine it being hard to collect on it. Just sayin. I hope during this time of uncertainty, you all aren’t blowing flowers up everyone’s a__ while you close accounts from anyone that’s unfortunate enough to feel the repercussions of government shutting down the economy. Thanks Syncrony- thanks for nothin!
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- Synchrony Financial
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- iPod touch
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