Take command of your wireless service, anywhere at any time! The new and improved Net 10 My Account App lets you manage your wireless service right from your phone. In fact, all you need is a Net 10 account and your phone.
If you are a Net 10 customer, you can use this App to manage all aspects of your wireless service.
Here is how it works:
Download and open the app, then proceed to the End User License Agreement.
- If you agree to the End User License Agreement, you will have the option to log in if you already have a Net 10 Account, or use the app to create one!
- Upon logging in, you will be able to track your Data Usage on your Home Screen, redeem Net 10 Airtime PINs, and purchase Net 10 airtime with a Credit Card.
You can also update your Net 10 Profile, among many others features!
Airtime PINs are located on the back of the Net10 Service Card or on your register receipt. To read the PIN on a Net 10 Service Card, locate the grey strip on the back of the card. Scratch off the gray strip to reveal the PIN.
Service Cards are sold at over 80,000 retail locations across the United States; visit https://www.net10.com/direct/retailers for more information.
Not a Net 10 customer? Switch now! Visit us at http://www.net10wireless.com for more information.
Refer a Friend from the app. Bug fixes and performance improvements.
Ratings and Reviews
Very easy to use and helpful when buying or adding airtime to my phone. I always just buy airtime so I don’t have to actually go buy a card from the store, it’s great! The app even gives you the autopay options and gives a discount on the bill every month if you set it up. All in all great app, thanks!
Developer Response ,
Hi, Sra.Reyes! We're very pleased to know that you find our app great! Thank you for your positive feedback and 5-star rating. Have a lovely day ahead! ^Wendy
Nice when it works
Loved it at first but now it messes up every time I open it. The app is very convenient when it comes to auto pay and data usage but it never works anymore. First it just wouldn’t ever refresh my data so I could see how much I’ve used and now it just flat out won’t let me log in. It also doesn’t tell you when your money will be taken out of your bank account or when your next bill will be due. The app also logged me out and it’s telling me that there’s no account associated with my phone number when I try to log in. Like I said it’s very convenient when it’s actually working but it definitely needs some work.
Developer Response ,
Hi, Ariyonniyia. We're truly sorry for any negative experience you may have encountered with our App and service. Your feedback provides our company the ability to learn more from our mistakes in hopes of creating a better customer experience. To help us serve you better in the future, just feel free to chat with us at http://bit.ly/2lHoBuo or call 1-877-836-2368. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Wendy
App needs improving
Left straight talk & went with net10 couple weeks ago and I downloaded the app, but when I try and create an account-it says- “my number is not associated with no net10 or can’t create account at this time!! I love their service & prices but the app needs serious updating!
Developer Response ,
Hi Boo--boo-- Annie. Thank you for switching to our service. We regret knowing that your app is not working great for you. We'd like to help you check on it further so that we can find the best resolution or troubleshoot it. Please chat with us at http://bit.ly/2lHoBuo for further assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Have a nice day. ^Mellannie
- Tracfone Wireless Inc.
- 118.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 TracFone Wireless Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.