NissanConnect® EV & Services 4+

Nissan North America Inc.

Designed for iPhone

    • 4.4 • 3.3K Ratings
    • Free

Description

The NissanConnect® EV & Services** app is designed especially for owners and drivers of the Nissan LEAF®. The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device. You can also personalize the app dashboard with the features that you use the most.

LEAF drivers require an active subscription to access the features of NissanConnect EV**, but it is complimentary for the first three years of ownership.

NissanConnect EV & Services is available for the following models and trim levels (Model Year 2018-2023):
- LEAF SV
- LEAF SV PLUS
- LEAF SL PLUS

Model year 2018-2023 LEAF owners require an active subscription to NissanConnect EV with Services** powered by SiriusXM®. As an added security measure, a PIN is required before the Remote Door Lock/Unlock feature can be used. This PIN is established when enrolling in NissanConnect EV with Services**. If you have not yet enrolled in NissanConnect EV with Services** or need to reset your PIN, download the NissanConnect EV & Services app or visit www.owners.nissanusa.com.

For more information on set up and using the NissanConnect EV & Services** app visit www.owners.nissanusa.com or contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV , Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

Have feedback? Open the main menu in the app and click "HELP & SUPPORT". From there, you'll find methods to reach a NissanConnect EV Customer Support Specialist, like by calling (877) NO GAS EV or by sending an email to Nissanownerservices@nissan-usa.com. Please make sure to mention your device type to ensure that we can properly address your feedback.

This app allows model year 2018-2023 LEAF owners to access these features**:

•Remote Start Charge
•Remote Battery Status Check
•Remote Climate Control On/Off
•Remote Climate Control Timer
•Plug-in Reminder Notification
•Charge Complete Notification
•Route Planner
•My Car Finder*
•Remote Door Lock/Unlock*
•Remote Horn & Lights*
•Curfew, Boundary and Speed alerts*
•and more

Please see important information below on 3G cellular network discontinuatio impacting MY11-17 LEAF vehicles***.

Please note that the Apple Watch app is a companion app and cannot be used without first downloading the iOS app and logging in.

* Feature availability is dependent on vehicle model, trim level, packaging and options.
** Available services/features may be shown. Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information see http://www.nissanusa.com/connect/legal
***The NissanConnect Services telematics program is affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support.

What’s New

Version 7.9.0

What's New:

- Miscellaneous bug fixes and performance improvements.

Ratings and Reviews

4.4 out of 5
3.3K Ratings

3.3K Ratings

DaveWWW ,

Dead in the Water

App says, “The email address provided is already in our system. Please provide another address.” It was entered correctly. I am the only one on the planet with this address as far as I know. I have had this address since the mid 2,000’s. I have never encountered this before. I have never had any association of any kind with Nissan before. I have never driven a Nissan vehicle before, let alone owned one. This app is dead in the water before it even got started.

UPDATE: Turns out, the dealer had registered my email address but neglected to tell me or provide the password. It took a good 30-40 minutes on the phone with customer service to straighten it out, and it wasn’t easy. In the end, I was finally able to reset a password and get signed in. I recommend doing this on a PC, not a mobile device if anyone else encounters this.

So far, the app is interesting, but there is a learning curve. I’ve had the car less than a week, and the app has been useful to monitor charging at home. At first, it would fail to update on reopening. Had to sign out and sign back in to make that happen. But now the reload button is doing the job.

BradyToomey ,

The app is competent but not great

The biggest complaint is that the app is very slow to update, whether attempting to get your current state of charge, turning on climate controls, etc. at least a recent update changed the app so opening it will automatically refresh its status, which was a good move.

Sadly, you cannot select the color of the Leaf in the app to match your own. Why not?

I wish that I could also set up charge schedules from the app. For instance, if I have a charge schedule for 7pm-10pm every day, but want to add more charge outside of those hours, I could either go into the car and disable the timer, or hit “start charging” on the app, but I can’t set a timer within the app. I should be able to select a charge time or percentage from within the app. The widget controls and Apple Watch controls are essentially useless - they take multiple times longer to update and often don’t work.

chewie7213 ,

Missing EV Consumption Reports and Spotty Reliability

Ever since the December update, reports about the ev consumption stats have been missing entirely. The heading still has activity and reports, but only leads you to an activity page that is usually blank (when it does work it shows you when you last remotely locked your car, flash your lights, etc through the app and that’s not useful at all). The bulk of what I was using the app for was to double check if my car was charging and how much charge it had (which that part of it was down for a week+ recently so current statuses couldn’t be seen) as well as checking my consumption per drive, day, week etc so I could see how much my commutes were costing and seeing how different driving behaviors were affecting my driving. The reports are a very key feature here that needs to be fixed and brought back right away.

App Privacy

The developer, Nissan North America Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

MyNISSAN®
Utilities
NMAC Account Manager
Business
MyINFINITI App
Utilities
IFS Account Manager
Business
NNA Driver's Seat
Business
Nissan Meetings & Events
Business

You Might Also Like

LeafSpy Pro
Lifestyle
DroneMobile
Lifestyle
CARFAX Car Care
Lifestyle
CarMax: Used Cars for Sale
Lifestyle
Tesla
Lifestyle
myQQ – Quick Quack
Lifestyle