One Maintenance 4+

One Maintenance by SMS Assist

SMS Assist, LLC.

Designed for iPhone

    • 4.8 • 1.8K Ratings
    • Free

iPhone Screenshots

Description

With One Maintenance, you can quickly and easily submit maintenance requests and stay updated on the status of your work orders.

• Easy-To-Use – One Maintenance makes creating a maintenance request easy with a simple, step-by-step process that connects you with the technician best suited for the job.
• Transparent – One Maintenance keeps you informed of the status of every work order you create. You can stay informed with push notifications on important updates, such as when your technician has been assigned and when your service visit has been scheduled.
• Efficient – The work order creation process in One Maintenance is the fastest and easiest way to create and follow up on your maintenance requests. Use the features of your smartphone to provide accurate details and upload photos and video directly to your work orders.

What’s New

Version 1.4.5

Thanks for choosing One Maintenance by SMS Assist. This version includes:
• Performance improvements and bug fixes

Ratings and Reviews

4.8 out of 5
1.8K Ratings

1.8K Ratings

Early Frank ,

Excellent App

It makes it so much easier to communicate any issues, and you can take pictures from the app.

It’s user friendly.

Kindest Regards

ThisAppIsAdware ,

The worst app on the App Store

I’m required to use this app to submit work orders, but it never works. It forgets my information every time (tells me that no account exists), won’t let me sign up—because when I do, it suddenly remembers that there IS an account under my email—and is impossible to use because of these issues.
This app is absolute garbage and is preventing me from getting timely work orders for repairs submitted. I hope rental management companies find an app that actually *works* if they’re going to require an app for work order requests because this one is the most broken, useless app I have ever been forced to download. If I could rate it negative stars, I would.

Developer Response ,

Hello, Please accept our apologies for the inconvenience. Could you please get in touch with us at onemaintenance@smsassist.com? We'd also like to learn more about your problem so that we can keep improving the app's experience.

Jlimoges ,

Stuck on a screen

After typing out details and uploading photos, I can’t get past the screen telling me to keep it in cool mode. (AC work order) I would never dream of posting a negative review over such a trivial thing and don’t mind reporting it, but the link to your website gives me no place to do that. Even your contacts don’t list app support. So here I am, communicating the only way I know how. I also wish the web based version didn’t automatically open the app. Guess I’ll tie up your phone lines…

Developer Response ,

Hello, Oh no! We sincerely apologize for the issues you've encountered with the app. Our team has identified the issue and is working to resolve it.

App Privacy

The developer, SMS Assist, LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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