Oticon ConnectLine 4+

I had this app with my 8-plus and it worked great. Now with my 11 the volume control stops and I consistently have to restart my phone or try and control it from the app. I can’t always do that. Please fix this. I need it to work

Recently purchased an iPhone 7. The first issue I had was my Streamer Pro would connect and disconnect. It would also drop called as well. I though oh no, now what am I going to do. Went back to the store I bought the phone and they couldn't help. Went to apple store tech support. They couldn't help either. I was starting to think I may have to go back to an iPhone 5 which I know works. I called my Audiologist who got me in right away. She called Oticon support. Oticon is aware of the problem. There is a fix though. My Audiologist downloaded updated software to my Streamer Pro. You need V 1.3 loaded. She also dowloaded the 3 hearing programs again to my Streamer. I in turn needed to re-pair my Streamer with my TV and Computer. Everythng is working perfectly again. Follow my lead and you too will get the problem fixed. It requires your Audiologist to download new software V 1.3

Oticon needs to work with Apple to resolve this issue. I have read the prior reviews plus what I have seen in the Apple Community. My only reason for have Oticon was because of the Bluetooth capability with iPhone. Oticon needs to stay current and provide a means of getting firmware updates to users who have a streamer. I believe there is an alternative that my audiologist wants me to try out that has Bluetooth capability. It is not Oticon. Maybe it is time for me to invest in a new hear aid and streamer type appliance that is not Oticon. Apple will continue to upgrade. I think Oticon needs to get up to speed or get off the playing field.