Progress Home+

Name: Progress Home+
Rating: 4.9 (18540 reviews)
Author: Progress Residential, LLC

Lifestyle

Free · Designed for iPad. Not verified for macOS.

19K Ratings
Age Rating

4+
Years
Category

Lifestyle
Developer

Progress Residential, LLC
Language

EN
English
Size

161.7
MB

The Progress Home+ App brings together Smart Home controls, maintenance and support requests, and account management as well as exclusive resident content, contests and celebrations into one connected experience. Features include: - Smart Home controls for thermostats, locks and connected devices - Guided maintenance requests with built-in troubleshooting support - AI-powered support and self-resolution guidance - Exclusive resident perks, seasonal content and community experiences with Plus - Real-time request tracking and status updates - In-app messages, reminders and notifications - Helpful articles, videos and home care resources - Quick access to payments, lease tools and account support The Progress Home+ App brings together everything you need to manage, maintain and, most importantly, enjoy your home.

Ratings & Reviews

4.9

out of 5

19K Ratings

Amazing
06/25/2024
jaws333jaws
This is the best app to use for the smart home! I don’t have to leave the home wondering if I locked the door I can just verify in the app. I can give access to those and control when they can come over. Of course being able to keep enjoying a movie and changed the setting on the AC from my couch. Super easy to use!
Amazing
06/25/2024
jaws333jaws

This is the best app to use for the smart home! I don’t have to leave the home wondering if I locked the door I can just verify in the app. I can give access to those and control when they can come over. Of course being able to keep enjoying a movie and changed the setting on the AC from my couch. Super easy to use!
FORCED TO UPDATE, CRASHES ON LAUNCH
Jan 27
Grateful Nerd
It was a somewhat cranky app with some lag but I made it work. The latest update killed the app for me. It forced me to update tonight, Jan 26, 2026, and now the app crashes every time upon launch.I use the app every day so I was afraid this was going to happen, and sure enough.I heard from other users it forces use of single sign-on on their device and won’t allow any functionality or control without it.This is an app for use at folks’s residence. User experience should be a priority. Neither forcing an update nor forcing single sign-on is the way to go, especially not nighttime in the middle of the week, with devices that had already been used up to that point. And people should be given a heads up within the app of a date and time when these things should happen.Now I can’t use my phone for ANYTHING related to this app, because it literally crashes on launch every time.

Developer Response
We appreciate your feedback and want to help. Our support team can work directly with you to better understand what’s happening. Please reach out to support@rentprogress.com.
FORCED TO UPDATE, CRASHES ON LAUNCH
Jan 27
Grateful Nerd

It was a somewhat cranky app with some lag but I made it work. The latest update killed the app for me. It forced me to update tonight, Jan 26, 2026, and now the app crashes every time upon launch.I use the app every day so I was afraid this was going to happen, and sure enough.I heard from other users it forces use of single sign-on on their device and won’t allow any functionality or control without it.This is an app for use at folks’s residence. User experience should be a priority. Neither forcing an update nor forcing single sign-on is the way to go, especially not nighttime in the middle of the week, with devices that had already been used up to that point. And people should be given a heads up within the app of a date and time when these things should happen.Now I can’t use my phone for ANYTHING related to this app, because it literally crashes on launch every time.
Developer Response Feb 3
We appreciate your feedback and want to help. Our support team can work directly with you to better understand what’s happening. Please reach out to support@rentprogress.com.
Doorbell video bug
Jun 4
girlquitplaying
It’s been over a week now and I still can’t see who is at my front door.After switching internet providers, the doorbell camera shows “Connection Failed” (which is expected), but the Progress Smart Home app force closes every single time I try to update the Wi-Fi settings to my new 2.4 GHz network. This happens consistently on my iPhone, my daughter’s phone, and my iPad, even with completely fresh installs on the other devices. I’ve contacted Rently support (who confirmed it sounds like an app bug), opened multiple tickets with Progress Residential, and I’m still waiting for escalation to the development team. I pay the monthly Smart Home fee for this service, yet the core video function is completely unusable. Please escalate this to your developers and fix the crashing issue so I can actually use the doorbell camera I’m paying for. Screenshots available upon request.

Developer Response
We understand your frustration with the app crashes during Wi-Fi setup. Our development team is actively working on a fix for this issue. We have prioritized this bug and will provide an update as soon as possible. Thank you for your patience and for providing detailed information about the problem.
Doorbell video bug
Jun 4
girlquitplaying

It’s been over a week now and I still can’t see who is at my front door.After switching internet providers, the doorbell camera shows “Connection Failed” (which is expected), but the Progress Smart Home app force closes every single time I try to update the Wi-Fi settings to my new 2.4 GHz network. This happens consistently on my iPhone, my daughter’s phone, and my iPad, even with completely fresh installs on the other devices. I’ve contacted Rently support (who confirmed it sounds like an app bug), opened multiple tickets with Progress Residential, and I’m still waiting for escalation to the development team. I pay the monthly Smart Home fee for this service, yet the core video function is completely unusable. Please escalate this to your developers and fix the crashing issue so I can actually use the doorbell camera I’m paying for. Screenshots available upon request.
Developer Response Jun 5
We understand your frustration with the app crashes during Wi-Fi setup. Our development team is actively working on a fix for this issue. We have prioritized this bug and will provide an update as soon as possible. Thank you for your patience and for providing detailed information about the problem.
Good for some but not for me.
01/08/2023
Bill04fl
I’m giving this a 3 star review because I understand this may be perfect for someone who wants an out of the box solution for a semi smart home. For others you lose out on allot of features and integrations being forced to use this app. My suggestion to the developer is to allow users the option to use your system or the native app for the smart device. I was hoping that connecting the smart hub to my WiFi network would allow me to do this but after multiple calls and messages to support we can’t seem to troubleshoot this. I’m not even sure if solving this would fix the issue.

Developer Response
Thank you for the valuable feedback.
Good for some but not for me.
01/08/2023
Bill04fl

I’m giving this a 3 star review because I understand this may be perfect for someone who wants an out of the box solution for a semi smart home. For others you lose out on allot of features and integrations being forced to use this app. My suggestion to the developer is to allow users the option to use your system or the native app for the smart device. I was hoping that connecting the smart hub to my WiFi network would allow me to do this but after multiple calls and messages to support we can’t seem to troubleshoot this. I’m not even sure if solving this would fix the issue.
Developer Response 01/19/2023
Thank you for the valuable feedback.

- Plus tab, featuring engaging content, monthly contests with prizes, milestone celebrations and more! - Improved Smart Home experience and dashboard controls - Enhanced maintenance support with guided troubleshooting - Improved request visibility and status messaging - Expanded Helpful Resources library - Performance improvements and bug fixes throughout the app

Version 26.8.1 3d ago

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: PROGRESS RESIDENTIAL, LLC
Size: 161.7 MB
Category: Lifestyle
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Mac
Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Progress Home+

Ratings & Reviews

Amazing

FORCED TO UPDATE, CRASHES ON LAUNCH

Doorbell video bug

Good for some but not for me.

What’s New

App Privacy

Data Not Collected

Accessibility

Information

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